The bed mattress was not very comfortable and there were only thick pillows so one couldn't choose

Our children loved the swimming pools with slides and the maze (although it's a bit small). We also loved the free "tram" rides around the botanical garden. The free popcorn and drink at the lobby were a great idea. The buffet breakfast was very good.

Stayed in August 2025

While the quality of the food in the dining restaurant was good, the choice was a little limited. The kind of Thai food you can find in any Thai restaurant outside Thailand. Also too much pork! If you don't eat pork choices were even more limited.pleasant

Breakfast buffet was excellent, except that the coffee machine produces strange tasting coffee (more like chocolate)

Stayed in August 2025

Maintenance of the common grounds and roads can still be improved.

It was our second time there and we were not disappointed. We actually noticed some improvements, like a better breakfast hall and facilities. Highly recommendable.

Stayed in July 2025

A la carte Restaurant, the horizon Burger was good... Spring roll and salmon Steak could be better....

Beautiful garden. Big pool. Very nice area to relax. Very good place for small Kids 3 to 9 years old. Asian/European Breakfast.

Stayed in June 2025

Really great breakfast. Super staff

Stayed in March 2025

Very Olde Worlde, …down to the rustic padlock on the door of the room 🤣 The room was nice, with a terrace overlooking one of the lakes (lots of huge fish!) We had private pool access, which was excellent. The range of attractions within the complex is impressive, …would need a couple of days just to get around everything! Breakfast restaurant was OK, service and food at the other restaurant was not impressive…

Stayed in April 2025

Restaurant closed to early.

Large complex with sections of rooms in different varieties of buildings. My complex was very beautiful with private pool to each area. Lovely large room with beautiful bedding. The size of the complex is big, and you can hire bicycles to get around or a buggy will take you. There is a small zoo and a botanical garden. Very nice breakfast choice

Stayed in March 2025

Very beautiful getaway specially for family, Ive made the right choice to book this resort for my wife’s birthday. staff are very hospitable We loved this place they have an amazing big garden and zoo

Stayed in March 2025

Personal, I’m sorry but making an issue of not finding a spoon ( I told where it was, but they couldn’t find it) so that I had to run back with crying kid and get a spoon exactly from the place i mentioned was ridiculous. Asked 2 times two different people at reception to have one more blanket ( yes, they call it duvet-ok -to have “ duvet”) but no one brought anything. Get ready for extremely hard beds

Great location for staying with kid: there are 2 playgrounds available, lots of space and wonderful park. I liked the style of wooden houses, garden, the idea of staying in botanical garden is really cool:) perfect view from balcony on lake, fresh air, pretty quite.

Stayed in January 2025

Havy wood smell in the rooms

The garden with the animals , the pool with the slide

Stayed in December 2024

Insects and mosquitoes, the room smells damp.

Got everything and good design.

Stayed in January 2025

We ate at the restaurant a lot but the service and food could have been a bit better at times. The restaurant could have been great as it was beautiful but it was just okay. We had a little walk to the animals and although they didn't seem to be maltreated, they were definitely in enclosures that were too small and it would be better if they didn't have them at all. Maybe just stick to bird enclosures as children would also love these and they are easier to care for.

The grounds were beautiful and the pools were very relaxing. The whole hotel is nessled in tranquility. The rooms were very comfortable and the interconnecting rooms were perfect for our family. The park, bike riding and walks you can do around the gardens were lovely to do with my 6 year old daughter and she loved going in the maze.

Stayed in October 2024

It’s quite removed from town (which we knew when we booked).

The resort is quite large and was very empty while we were there. Staff were nice and helpful. The room was clean and well maintained. The resort is attached to a botanical gardens and you can tour around in an open shuttle. You can also rent bikes. The gardens has a playground, zoo, swimming pool, and lots of areas for stopping to view the flora and fauna.

Stayed in December 2024

Zoo animal enclosures were too small. Resort was far away from the city, cabs were not always available (especially in the evenings)

Friendly personnel. Clean and big rooms. Beautiful swimming pool. Diverse and nice breakfast.

Stayed in January 2025

We missed a bar or similar to have a Drink later in the evening because you have always to Drive to the City by Taxi of you want to have Entertainment

Very friendly and Supportive Personal

Stayed in January 2025

Aside from the restaurant on the resort not much restaurants in walking distance, need to order a taxi or grab to go out, roads are not designed for walking here

Beautiful resort, pools, location and helpful staff

Stayed in January 2025

Signage to room was misleading

The water quality in the pools

Stayed in December 2024

The location is far from Chiang Mai, so be prepared to arrange a grab or taxi to take you to the city if you want to go to any of the markets.

Facilities were very good. We spent a few days exploring the grounds, we especially loved the bike you can take through the garden and petting zoo.

Stayed in December 2024

THB 1,000 (cash only) for key deposit, pay up front upon check-in - in cashless society era. There was no indication that we would need to do so when making the reservation. This was my second and third visit. Last year it was THB 500, which I found a bit unusual already. Now THB 1,000 is excessive.

The location is located out of town so plenty of parking lots and we can avoid the traffic in the city centre. Room is comfortable, with large space. Good selection of breakfast.

Stayed in December 2024

Perfect. Many animals and pools with sliders. Great breakfast. Amazing botanical garden

Stayed in December 2024

Alles

Stayed in December 2024

Need to have a room for coin laundry Also, it is difficult to get taxi, getting taxi via hotel is costly too

There are many things to see and play Very helpful staff

Stayed in December 2024

Location can be tricky. If you want to visit only Chiang Mai city, then you should stay in the city. Costs Approx 250 Baht per way with Grab to the city (Dez/24). If you plan to add a couple of day trips and you have your own car then the location is no disadvantage. At the end for us the advantages offered by the location (e.g. Garden) were bigger than the disadvantages of having to move in and out the city.

We are a family of 4 traveling with small kids. Our kids loved and enjoyed the offer of the hotel. The pool was nice and the weather perfectly warm (Dez) to enjoy it. We went to feed the animals in the Botanical Garden almost every day. Breakfast was good as it had variety. I missed a little more international taste. Fruits offered were so tasty. A lot of people have said the beds are too hard. I liked them. The hotel is silent and calm. Has lots of green areas. 2 playgrounds in the Botanical Garden.

Stayed in December 2024

The bed was so hard!

After spending 3 nights in Bangkok this is exactly what we were looking for...something quiet and secluded. We loved walking the gardens and the zoo. Also, great breakfast for a good price.

Stayed in November 2024