6.8

Reviews of Grand Bella 4 stars

336/20 M.9 Nongprue, Banglamung, Chonburi 20150, 20150 Pattaya Central, Thailand

  • Yogi80

    Reviewed: 2 September 2025 · Stayed in September 2025

    Verified review
  • Syed

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Kanwar

    Reviewed: 22 August 2025 · Stayed in July 2025

    Verified review
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  • Pramod

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Location is very good

    Lots of noise till early morning Breakfast is too costly

    Property response:

    Dear Valued Guest, Thank you for sharing your feedback. While we're pleased to hear you appreciated our convenient location, we're truly sorry to learn that your experience did not meet expectations in other areas. We regret the inconvenience caused by noise and will look into ways to minimize disturbances for our guests. Regarding breakfast pricing, we strive to offer quality and variety, but we understand your concern and will review this with our team. We’re continuously working to improve, and your comments are invaluable in helping us do so. We hope you’ll consider giving us another opportunity in the future. Warm regards, Grand Bella Hotel

    Dear Valued Guest, Thank you for sharing your feedback. While we're pleased to hear you appreciated our convenient location, we're truly sorry to learn that your experience did not meet expectations in other areas. We regret the i… Show more

    Grand Bella
    22 August 2025
  • 7.0 Good
    Soni

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Benigno

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
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  • Freddy

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    The room was big with 1 kingsize and 1 normal bet and a nice balcony, the pools were also really nice/big to play and swim in. The location was perfect, 5 min walk to the big Central mall, close to the beach and 7/11s really close and night markets with good food and shopping!

    The gym was not good and the pool bar could have a bigger variety of drinks. Also the breakfast only had 1 toaster for breads and it was quite small also, so there was allways a que for using it.

    Property response:

    Dear Valued Guest, Thank you very much for taking the time to share your experience at Grand Bella Hotel. We’re delighted to hear that you enjoyed the spacious room, comfortable bedding, lovely balcony, and our large swimming pools. It’s also wonderful to know that our central location added convenience to your stay, with easy access to the beach, shopping, and local markets. We sincerely appreciate your constructive feedback regarding the gym, pool bar drink selection, and breakfast setup. Your comments have been shared with our management team, and we will certainly look into improving these areas to enhance the guest experience. Thank you once again for your valuable input. We hope to have the pleasure of welcoming you back in the future. Warm regards, Grand Bella Hotel Team

    Dear Valued Guest, Thank you very much for taking the time to share your experience at Grand Bella Hotel. We’re delighted to hear that you enjoyed the spacious room, comfortable bedding, lovely balcony, and our large swimming pools. It’s … Show more

    Grand Bella
    21 August 2025
  • Tharushi

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Karan

    Reviewed: 16 August 2025 · Stayed in July 2025

    Verified review
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  • English

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Jesu

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Location

    Staff service

    Property response:

    Dear Mr. Jesu Noel, Thank you for choosing Grand Bella Hotel and for sharing your feedback with us. We’re delighted to hear that you appreciated our location—it’s always rewarding to know our guests find it convenient and enjoyable. However, we’re truly sorry to learn that our staff service did not meet your expectations. Providing warm, attentive hospitality is at the heart of what we do, and we regret that we fell short during your stay. Your comments have been shared with our team to ensure we address the concerns and improve the experience for all our guests. We value your input and hope to have the opportunity to welcome you back for a more seamless and pleasant stay. Warm regards, Grand Bella Hotel

    Dear Mr. Jesu Noel, Thank you for choosing Grand Bella Hotel and for sharing your feedback with us. We’re delighted to hear that you appreciated our location—it’s always rewarding to know our guests find it convenient and enjoyable. Howev… Show more

    Grand Bella
    15 August 2025
  • Aithal

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    the hotel staff were not professional.

    The hotel is very dated and needs a revamp

    Property response:

    Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet expectations. Your comments regarding the professionalism of our staff and the condition of our facilities are deeply concerning and have been shared with our management team for immediate review. We are committed to providing warm hospitality and a comfortable environment for all our guests, and it's clear we fell short during your stay. Please know that we are actively working on plans to refresh and improve our property, and your insights are invaluable in guiding those efforts. We truly appreciate your honesty and hope you might consider giving us another opportunity in the future to provide the experience you deserve. Warm regards Grand Bella Hotel

    Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet expectations. Your comments regarding the professionalism of our staff and the condition of our facilities ar… Show more

    Grand Bella
    15 August 2025
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  • Iskra

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • Saif

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Kakkar

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
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  • Cammareri

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review
  • English

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
  • Gouda

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    The way they hv the location and and clean al the time coffee n i cn say value for money

    I was upset with check in and breakfast

    Property response:

    Dear Ms. Gouda, Thank you for taking the time to share your experience. We're glad to hear you appreciated our location, cleanliness, and coffee service—and that you found your stay to be good value for money. We’re truly sorry, however, that the check-in process and breakfast did not meet your expectations. Your feedback is important, and we’ll be reviewing these areas with our team to ensure smoother service and a better guest experience moving forward. We appreciate your honesty and hope to welcome you again for an improved stay. Warm regards, Grand Bella Hotel

    Dear Ms. Gouda, Thank you for taking the time to share your experience. We're glad to hear you appreciated our location, cleanliness, and coffee service—and that you found your stay to be good value for money. We’re truly sorry, howev… Show more

    Grand Bella
    1 August 2025
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  • Jasvinder

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    A very budget friendly hotel with minimum facilities, but clean and value for money breakfast

    Property response:

    Thank you for your kind review! We're glad you found Grand Bella Hotel clean and budget-friendly, and that you enjoyed the value of our breakfast. We appreciate your feedback and hope to welcome you again soon.

    Grand Bella
    26 July 2025
  • Anusmeeta

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    Location was convenient and nearby from all major attractions. Buffet breakfast and room amenities were good

    Nothing

    Property response:

    Thank you for your kind review! We're delighted to hear you enjoyed your stay at Grand Bella Hotel. It's great to know our convenient location, buffet breakfast, and room amenities added to your experience. We hope to welcome you back soon for another comfortable visit!

    Thank you for your kind review! We're delighted to hear you enjoyed your stay at Grand Bella Hotel. It's great to know our convenient location, buffet breakfast, and room amenities added to your experience. We hope to welcome you ba… Show more

    Grand Bella
    26 July 2025
  • Anusmeeta

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    Location, cleanliness, facilities

    Property response:

    Thanks for sharing your feedback! We're glad you appreciated our location, cleanliness, and facilities. Hope to see you again soon!

    Grand Bella
    26 July 2025
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  • Rahman

    Reviewed: 18 July 2025 · Stayed in May 2025

    Verified review
  • Anonymous

    Reviewed: 12 July 2025 · Stayed in June 2025

    Verified review

    lovely large comfortable bed

    night girls in lane woke us up at 3am talking loudly

    Property response:

    Thanks for your feedback! We're glad you enjoyed the comfortable bed and sorry for the noise disturbance. We'll work on improving the nighttime experience for our guests.

    Grand Bella
    26 July 2025
  • Thomas

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review
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  • 7.0 Good
    Vijayanand

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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