Just one comment. The water runoff to the floor trap in the shower is very slow.

It's a cafe restaurant and modern accommodation place. The decor of the cafe restaurant and our 4 bedded moon room is fantastic and Instagrammable. The staff is friendly and accommodating. They have wonderful Singha beers, coke and soda as complimentary beverages in the room. Need to inform staff if you are driving so that arrangement for parking can be made, otherwise parking along the main street is easy. They also have a small shop selling reasonably priced craft works. We bought 4 wood crafts.

Stayed in June 2025

clean and comfy room! location is great, walkable to saturday night market and other attractions. staff was very friendly too. highly recommend!

Stayed in May 2025

I didnt find the bed mattress, nor pillows particularly comfortable. The one day we would have eaten a meal their kitchen was closed, sadly. The lock for the entry gate to the hotel itself was not working, which was a shame, but no issues during our stay.

Functionally this worked well on every level, which is a real bonus when 2 plus 2. Great location. Clean, well enough equipped, a fridge with water, beer, coffee making facilities. It was good to have proper large products in the bathroom and sink for use, not more disposable plastic. We had coffees and snacks only but not proper food, which was an omission on our part, as food looked great. We made plans like a cookery course from their recommendations.

Stayed in December 2024

Beautiful building and rooms. Very quiet and the best sleep. The rooms are very well decorated and comfortable. Staff are all very friendly and helpful. Great location in the middle of the old town.

Stayed in February 2025

Jom was lovely as a host! Very friendly, responsive and helpful with recommendations The space is quaint - nothing crazy but enough little touches to make it feel extremely comfortable. Great location easily walkable to bars, cafes, restaurants in the centre

Stayed in January 2025

Nothing - it was all great

Breakfast was lovely - free coffee each morning was a nice bonus. Owner was super welcoming and helpful. Well designed and authenticity pleasing. It really exceeded my expectations - I’ll be back!

Stayed in November 2024

Nothing

We loved this place! We stayed for 6 nights - a very convenient yet very quiet location. Breakfast (if it’s part of your booking) is excellent. The room was perfect with nice outdoor shady space. Free snacks and drinks in the room was a lovely touch. The owner was very pleasant, friendly and helped us when we first arrived with a rucksack that had been left in a taxi from the airport - within 30 mins we had it delivered to us while dinking an excellent cup of coffee in the coffee bar.

Stayed in November 2024

WiFi signal is not good so I use my own network.

It is a designed hotel with unique structure. Serve good breakfast and coffee. Host is nice.

Stayed in September 2024

The room is nice, bright and comfortable . They help to clean the room everyday and the cafe provides free drinks for each person when we stay in the hotel. Next time when I come to visit Chiangmai again. I still will choose this hotel.

Stayed in September 2024

Nothing

We loved our stay at the Eleven Pillar Site Chiangmai.. The service was great, the rooms were very clean, comfortable and with a lovely decoration, the breakfast was amazing. The location was unbeatable, it is in the heart of Chiangmai old town.

Stayed in August 2024

Haha Not enough space for me to hang up 13-days’ worth of outfits!

Its coziness!! The above picture is the exact room I stayed in!! It felt like a home away from home! This boutique hotel is tucked away in the middle of the Old Town. Excellent location for me to explore and experience the Old Chiang Mai city! The place is only a short strode from the Sunday night market but it’s still quiet in my room! I stayed 8 days in total but love to come back again, i.e. if there’s any room available. Did I say it’s a very clean place there? I can definitely see how much love and care the owners have into this hotel!!

Stayed in July 2024

It was cosy and tastefully decorated. They thought of everything - slippers, umbrellas, toiletries.

Stayed in July 2024

Nothing to say here!

Loved the design of the hotel and cafe. Location was perfect and it was nice to get a latte before heading out! The layout of the Moon room worked well for our family of 4.

Stayed in June 2024

Beautiful, the staff was so nice and helpt us out with everything. Definitely recommend!!

Stayed in May 2024

- No real breakfast options at the hotel, but there are many restaurants nearby

- The old school charm of this city hotel - The Moon Room we stayed in had an attic - Great location in the heart of the Old City (There were 4 bars right outside the hotel with live bands on a Friday night) - Easy parking for our car (not easy to find in the old city)

Stayed in April 2024

Stylish interior and helpful staff. Morning coffee a lovely touch.

Stayed in April 2024

Location and environment

Stayed in March 2024

Small Quiet Big rooms. Garden Great coffee

Stayed in March 2024

Great location. Big room

Stayed in March 2024

Nothing.

Excellent location close to the major temples, massage centers and the Sunday Walking street and Night Bazaar. Jom the owner is helpful and easy to talk with. The breakfast area/social area is welcoming. Breakfast is good with options.

Stayed in February 2024

Great hospitality - They went above and beyond when my friend left his laptop behind before leaving for the airport. The laptop was hand delivered personally and we were really touched by this gesture. Convenient location as we had local food easily accessible and in the midst of the area for the Sunday Night Market too. Great coffee available too!

Stayed in February 2024

None

Everything. The room is beautiful, new, super clean, very spacious. The bathroom as well, with a great shower. The coffee shop also serves delicious food. We loved our stay and would definitely want to stay here again in a next visit to Chiang Mai!

Stayed in January 2024

The bedroom was too close to the stairs so light sleepers might be woken up as people might walk quite loudly as you can hear people walking up and down the stairs.

It was clean, provided netflix, drinks were complimentary, room was clean, staff was good.

Stayed in January 2024

We stayed in two hotels in Chiang Mai. This one had no pool and no laundry/ bag wash service. The rooms were lovely though. Very modern. The staff were lovely - there really wasn't anything we didn't like. The coffee is not the most amazing, if you care about your coffee - Twenty Mar cafe is a five minute walk away.

The breakast was great, with a Western option. Location easy and walking distance to several temples, food options and shopping. Clean rooms and bathrooms. If you are elderly let them know in advance as there are upstairs rooms and no lift. Not a problem for our group but a consideration for others.

Stayed in January 2024