Reviews of Eastin Grand Hotel Phayathai 5 stars
18 Phayathai Road, Thanon Phayathai Subdistrict, Ratchathewi District, Ratchathewi, 10400 Bangkok, Thailand

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewBeautifully appointed in every area. The pools were superb with their magnificent views the foyer decor stunning along with the beautiful orchids. My room was spacious, sparkling, clean with wonderful views.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified revieweverything was luxurious, courteous and wonderful
it was faultless
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe 38-floor swimming pool and staff were beyond expectation.
I strongly suggest that the hotel improve its soundproofing and the variety of breakfast.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewEveryrhing was great!
Nothing
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewEverything was excellent! The staff is super kind and friendly and ready to help you for all your needs. The hotel, the room and the pools are beautiful and clean. Breakfast is super, way better than I expected.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewEverything. We bought an upgrade and had access to the executive lounge where a few very friendly ladies attent to all your needs. The pools where very nice, and the views very beautiful of the city. Honestly, we didn’t want to leave. Also every single employee had a smile on his face and went all out for you.
Dear Valued Guest, Thank you very much for taking the time to share such a wonderful review of your stay at Eastin Grand Hotel Phayathai. We are truly delighted to learn that you had a luxurious and relaxing experience, enjoyed our executive lounge, beautiful pools, and city views, and especially appreciated the warm hospitality from our team. Your kind words mean a great deal to us, and I will be sure to share your compliments with the entire team, who will be thrilled to know their efforts made your stay so memorable. We sincerely look forward to welcoming you back for another exceptional experience soon. Warm regards, Chanida (Koi) Charnthanet Senior Retail Sales Manager Eastin Grand Hotel Phayathai
Dear Valued Guest, Thank you very much for taking the time to share such a wonderful review of your stay at Eastin Grand Hotel Phayathai. We are truly delighted to learn that you had a luxurious and relaxing experience, enjoyed our executi… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewLocation is excellent!
Very clean with infinity pool!
Dear Valued Guest, Warm greetings from Eastin Grand Hotel Phayathai. We sincerely thank you for taking the time to share your feedback. It is truly gratifying to know that you enjoyed our prime location, impeccable cleanliness, and the serene experience of our infinity pool. Your kind words are greatly appreciated and will be shared with our team as encouragement to continue providing exceptional service. We very much look forward to welcoming you back for another memorable stay. Warm regards, The Management Team Eastin Grand Hotel Phayathai
Dear Valued Guest, Warm greetings from Eastin Grand Hotel Phayathai. We sincerely thank you for taking the time to share your feedback. It is truly gratifying to know that you enjoyed our prime location, impeccable cleanliness, and the se… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewthe breakfast is nice
the location is too much traffic and surrounding environment is just ok
Dear Valued Guest, Warm greetings from Eastin Grand Hotel Phayathai. Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our breakfast selection. At the same time, we sincerely regret any inconvenience caused by the surrounding traffic and environment. Your comments are invaluable to us as we continuously strive to enhance our guests’ overall experience, and we hope to have the pleasure of welcoming you back for a more seamless stay in the future. Warm regards, The Management Team Eastin Grand Hotel Phayathai
Dear Valued Guest, Warm greetings from Eastin Grand Hotel Phayathai. Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our breakfast selection. At the same time, we sincerely r… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewlocation/price/room/service
non
Dear Valued Guest, Warm greetings from Eastin Grand Hotel Phayathai. Thank you very much for sharing your feedback. We are delighted to hear that you were satisfied with our location, room, service, and overall value. Your kind words are truly appreciated and will be shared with our team. We look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, The Management Team Eastin Grand Hotel Phayathai
Dear Valued Guest, Warm greetings from Eastin Grand Hotel Phayathai. Thank you very much for sharing your feedback. We are delighted to hear that you were satisfied with our location, room, service, and overall value. Your kind words are … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewevery thing was perfect, all staff are helpfull we faced problem with airport taxi but they helped alot
the breakfast was execellent, but the egg was cooked with pork in same pan, in which we are as muslim not able to eat
Dear Valued Guest, Warm greetings from Eastin Grand Hotel Phayathai. We sincerely thank you for taking the time to share your valuable feedback. It is truly gratifying to learn that you found every aspect of your stay to be perfect and that our team was able to assist you promptly, particularly with the airport taxi arrangement. Your kind words regarding our staff’s helpfulness are greatly appreciated and will be shared with the team as a source of motivation. At the same time, we sincerely regret the inconvenience caused by the preparation of the eggs in a manner that did not meet your dietary requirements. Please rest assured that your comments have been communicated to our culinary team for immediate attention, as we continuously strive to provide an inclusive and considerate dining experience for all our valued guests. We would be honored to welcome you back in the future and provide an even more seamless and enjoyable stay. Warm regards, The Management Team Eastin Grand Hotel Phayathai
Dear Valued Guest, Warm greetings from Eastin Grand Hotel Phayathai. We sincerely thank you for taking the time to share your valuable feedback. It is truly gratifying to learn that you found every aspect of your stay to be perfect and th… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe breakfast at the executive lounge was great and the service from the staff was great!
I also tried the breakfast at level 5 and it was super crowded and hence naturally the attention given on the service was lesser.
Dear Valued Guest, Thank you very much for sharing your kind feedback regarding your recent stay at Eastin Grand Hotel Phayathai. We are delighted to hear that you enjoyed the breakfast at our Executive Lounge and appreciated the attentive service from our staff. We also sincerely appreciate your comment regarding the breakfast experience on Level 5. Please rest assured that we will share your feedback with our culinary and service teams to explore ways to better manage peak periods and ensure an enjoyable dining experience for all our guests. We truly value your support and look forward to welcoming you back for another memorable stay in the near future. Warm regards, Chanida (Koi) Charnthanet Senior Retail Sales Manager Eastin Grand Hotel Phayathai
Dear Valued Guest, Thank you very much for sharing your kind feedback regarding your recent stay at Eastin Grand Hotel Phayathai. We are delighted to hear that you enjoyed the breakfast at our Executive Lounge and appreciated the attentive… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewVery new & modern.
Dear Valued Guest, Warm greetings from Eastin Grand Hotel Phayathai. Thank you very much for taking the time to share your kind feedback. We are delighted to hear that you appreciated our modern and well-appointed facilities. Your encouraging words are truly valued and will be shared with our team. We very much look forward to welcoming you back for another enjoyable and memorable stay in the near future. Warm regards, The Management Team Eastin Grand Hotel Phayathai
Dear Valued Guest, Warm greetings from Eastin Grand Hotel Phayathai. Thank you very much for taking the time to share your kind feedback. We are delighted to hear that you appreciated our modern and well-appointed facilities. Your encoura… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe hotel was very clean and the breakfast was amazing and delicious
Dear Valued Guest, Warm greetings from Eastin Grand Hotel Phayathai. We sincerely thank you for taking the time to share your feedback. It is truly gratifying to hear that you enjoyed the cleanliness of our hotel as well as our delicious and extensive breakfast offerings. Your kind words are greatly appreciated and will be shared with our team as encouragement to continue delivering exceptional experiences. We very much look forward to welcoming you back for another memorable stay in the near future. Warm regards, The Management Team Eastin Grand Hotel Phayathai
Dear Valued Guest, Warm greetings from Eastin Grand Hotel Phayathai. We sincerely thank you for taking the time to share your feedback. It is truly gratifying to hear that you enjoyed the cleanliness of our hotel as well as our delicious … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewEverything was amazing
Dear Valued Guest, Warm greetings from Eastin Grand Hotel Phayathai. Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that you found every aspect of your stay amazing. Your kind words are truly appreciated and will be shared with our team as encouragement to continue providing exceptional experiences. We very much look forward to welcoming you back for another memorable stay in the near future. Warm regards, The Management Team Eastin Grand Hotel Phayathai
Dear Valued Guest, Warm greetings from Eastin Grand Hotel Phayathai. Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that you found every aspect of your stay amazing. Your kind words are … Show more