Reviews of Kokotel Bangkok Dheva Thonglor 4 stars
2433 New Petchburi Rd. Bangkapi Huaykwang , Huai Khwang, 10310 Bangkok, Thailand
Loading
Guests also reviewed these properties:
Leenaun, Ireland
Versailles, France
Bloomington, United States
Washington, United States
Oberaurach, Germany
Carvoeiro, Portugal
Mactan, Philippines
Fredericksburg, United States
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewGreat for kids, fun, great location
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewclean, nice for children, convenient - near the fast boat transport! good pool and children indoor playground!
we loved it! inly one thing: the swimmingpool was closed after 22:00 nighttime
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewPlay area for kids
The bed is like stone….
Dear Ferenc, Thank you so much for sharing your pleasant experience with us. We are delighted to hear that your little ones enjoyed the play area we have thoughtfully prepared for our younger guests. It brings us joy to know that this space added a fun and relaxing element to your stay. We also appreciate your feedback regarding the firmness of the bed. We understand how important a comfortable night's sleep is, and we sincerely apologize if the mattress felt too firm for your preference. Your comments are valuable to us as we continually endeavor to improve our guests' comfort. We hope to have the pleasure of welcoming you and your family back for another stay soon, where we will do our best to make your next visit even more comfortable. Best Regards, Kokotel Bangkok Dheva Thonglor Team
Dear Ferenc, Thank you so much for sharing your pleasant experience with us. We are delighted to hear that your little ones enjoyed the play area we have thoughtfully prepared for our younger guests. It brings us joy to know that this space… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewThis is the best hotel for families that we’ve been to in Bangkok (and we’ve stayed in a looooooot of hotels there!) We don’t even want to try any other hotel while our son is little because it’s just perfect for a family with a kid. There is a playground with toys and a slide, the rooms are spacious and clean, it’s well maintained overall. The staff is super friendly and helpful, and they can speak English. The breakfast doesn’t offer you much choice but every single dish is super delicious, including coffee. The quality of food in a cafe is excellent. There are also plenty of cute little things like printing your pictures or renting koko-pants, which make your stay even better.
We liked everything
Dear Svetlana, Thank you so much for your wonderful and heartfelt feedback! We’re thrilled to be your top choice for family stays in Bangkok and glad our spacious rooms, clean facilities, and friendly team made your stay so comfortable. It’s lovely to hear your little one enjoyed the playground and that you appreciated our breakfast, coffee, and thoughtful extras like photo printing and koko-pants rental. It truly means the world to us that you wouldn’t consider staying anywhere else while your son is young. We can’t wait to welcome you back for another memorable visit! Best Regards, Kokotel Bangkok Dheva Thonglor Team
Dear Svetlana, Thank you so much for your wonderful and heartfelt feedback! We’re thrilled to be your top choice for family stays in Bangkok and glad our spacious rooms, clean facilities, and friendly team made your stay so comfortable. It… Show more
Reviewed: 8 July 2025 · Stayed in April 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewAble to keep kids occupied while checking in.
The hotel look new at the lobby but at the room it seem to be like refurbished hotel room. Also for items like hotel slippers need to get from vending machine and once it out of stock, the hotel also don’t have extra stock to stock up the machine. For daily tidying up of room, the housekeeping also did not top up the coffee or tea for u.
Dear Kai, Thank you so much for sharing your thoughts with us, we truly appreciate your valuable feedback. We're delighted to hear that your little ones were happily entertained during check-in, as creating a welcoming and comfortable experience for our guests and their families is very important to us. We also appreciate your honest observations about the room condition and amenities. While our lobby has a fresh, modern feel, we understand that some rooms may show signs of refurbishment. We're always working to enhance your stay by introducing new comforts and improvements. We're sorry for any inconvenience caused by the slipper availability and the non-replenishment of tea and coffee stock during housekeeping visits However, guests can request more from the housekeeping staff or Koko Star. Please know that we are taking your comments seriously and will work on improving these areas to better meet guest expectations. Your detailed insights help us enhance our service, and we hope to provide you with an even better stay next time. We warmly invite you for return visit to experience the improvements firsthand. Best Regards, Kokotel Bangkok Dheva Thonglor Team
Dear Kai, Thank you so much for sharing your thoughts with us, we truly appreciate your valuable feedback. We're delighted to hear that your little ones were happily entertained during check-in, as creating a welcoming and comfortable e… Show more
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewThe place was very clean and the pool was so good
The breakfast was a bit cold and not like what it shows in the pictures
Dear Marlon, Thank you very much for sharing your kind feedback with us. We are delighted to hear that you enjoyed the cleanliness of our hotel and found the pool to be a great spot for relaxation. We apologize that the breakfast did not fully meet your expectations in temperature and presentation. Please rest assured that your comments have been shared with our team to enhance the dining experience for all our guests. We truly appreciate your thoughtful input and hope to welcome you back to Kokotel Bangkok Dheva Thonglor for another enjoyable stay soon. Best Regards, Kokotel Bangkok Dheva Thonglor Team
Dear Marlon, Thank you very much for sharing your kind feedback with us. We are delighted to hear that you enjoyed the cleanliness of our hotel and found the pool to be a great spot for relaxation. We apologize that the breakfast did not f… Show more
Reviewed: 6 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewOur stay was so great! The room was so spacious, clean and everything was new and well-maintained. The room had 2 smart tvs with Netflix and other apps, it had plates, glasses and all necessary cutlery, everything was eco friendly. There was even a coffee machine in the room with a nice capsule coffee. The hotel staff are super friendly and they all speak English perfectly. The hotel offers children play zone with lots of toys, books (books are in different languages, we even found a Russian one) and a slide. They also give you a free promo code for the printing machine so you can print 2 photos to keep as a memory, it is so sweet! The cafe also has a plenty of choice for children. The breakfast didn’t have many options though, but all food was delicious. And we loved the design of course.
Water in the bathroom wasn’t hot enough to take a bath. The breakfast could have more options to choose from, but it was good anyway.
Dear Svetlana, Thank you so much for sharing your wonderful experience at Kokotel Bangkok Dheva Thonglor. We are delighted to hear that you enjoyed the spacious and well-maintained room, the family-friendly amenities, and our attentive and friendly staff. It is also great to know that the little thoughtful touches, like the photo printing promo code, made your stay even more memorable. We appreciate your feedback regarding the water temperature and breakfast options, and we will certainly keep this in mind as we continue to enhance our guests’ experience. It was a pleasure having you with us, and we warmly invite you to return for another stay filled with comfort and warmth in the heart of Bangkok. Best Regards, Kokotel Bangkok Dheva Thonglor Team
Dear Svetlana, Thank you so much for sharing your wonderful experience at Kokotel Bangkok Dheva Thonglor. We are delighted to hear that you enjoyed the spacious and well-maintained room, the family-friendly amenities, and our attentive an… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewBig room, balcony, huge tv, big wardrobe, very comfortable bed, nice lobby, many hospitals nearby
Stains on sofa in living room, kitchen stocked very minimal. Nothing interesting around
Dear Artem, Thank you for sharing your valuable feedback with us. We’re pleased to know you enjoyed our spacious rooms, thoughtful amenities, and convenient location. However, we sincerely apologize for the inconvenience caused by the stained sofa and the limited kitchen supplies. Your comments are truly important to us, and we will take immediate steps to address these concerns to enhance the guest experience. We hope these issues did not overshadow the overall comfort of your stay, and we would be honored to welcome you back for a more seamless and enjoyable visit in the future. Best Regards, Kokotel Bangkok Dheva Thonglor Team
Dear Artem, Thank you for sharing your valuable feedback with us. We’re pleased to know you enjoyed our spacious rooms, thoughtful amenities, and convenient location. However, we sincerely apologize for the inconvenience caused by the stain… Show more
Reviewed: 17 May 2025 · Stayed in March 2025
Verified reviewchildren were happy!
Excluded Diner food was not the best. One room without window. One bathroom with bad smell.
Dear Merten, Thank you for your feedback. We're glad your children enjoyed their stay. We sincerely apologize for any inconvenience caused during your visit. Your feedback on our diner food and room conditions are noted for improvement. We appreciate your candidness as it helps us better our services. We hope to welcome you again for a more enjoyable experience. Best Regards, Kokotel Bangkok Dheva Thonglor Team
Dear Merten, Thank you for your feedback. We're glad your children enjoyed their stay. We sincerely apologize for any inconvenience caused during your visit. Your feedback on our diner food and room conditions are noted for improvement.… Show more
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 9 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in April 2025
Verified review