8.3

Reviews of Dwell Phuket Airport Hotel at Naiyang 3 stars

129/96-97 Soi.Nai Yang 2 Moo.1, Sa Khu, Thalang, Phuket, 83110 Nai Yang Beach, Thailand

  • 7.0 Good
    Apinyarnkul

    Reviewed: 2 September 2025 · Stayed in September 2025

    Verified review

    convenient, short walking distance to the night market 7-11, beach and bus stop to town was just in front of the 7-11 by the major roadside. Housekeeping realized I needed a footmat in from of bathroom and provided footmats for both inside the bathroom and in front of the bathroom without asking.

  • Rhys

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Janet

    Reviewed: 14 August 2025 · Stayed in July 2025

    Verified review

    The room was spacious and clean with working AC and good quality amenities. I loved the fact that it was just 5 minutes away from the airport.

    Property response:

    Thank you so much 😊

    Dwell Phuket Airport Hotel at Naiyang
    14 August 2025
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  • Steve

    Reviewed: 13 August 2025 · Stayed in July 2025

    Verified review

    Its clean nice ac works well the owner is very kind and helpfull

    Property response:

    Thank you so much :)

    Dwell Phuket Airport Hotel at Naiyang
    14 August 2025
  • Steve

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review
  • Steve

    Reviewed: 11 May 2025 · Stayed in May 2025

    Verified review

    Very clean very silent ac works well owner is very friendly with help if you need it

    Property response:

    Thank you so much Steve 😊

    Dwell Phuket Airport Hotel at Naiyang
    11 May 2025
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  • Fraser

    Reviewed: 7 May 2025 · Stayed in April 2025

    Verified review
  • Phil

    Reviewed: 1 May 2025 · Stayed in May 2025

    Verified review
  • Camille

    Reviewed: 27 April 2025 · Stayed in April 2025

    Verified review

    Lovely hotel near the airport, great staff, good people. Very cheap and matched my expectations for one night before flying home. Thank you :)

    The rooms are not soundproof and I could really hear couples doing their things at night

    Property response:

    Thank you so much for your review Camille 😊

    Dwell Phuket Airport Hotel at Naiyang
    28 April 2025
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  • Captndave

    Reviewed: 31 March 2025 · Stayed in March 2025

    Verified review

    Good accommodation for the price concious traveller. Close to all the things you need and want, including Naiyang Beach, airport beach, Sironat National Park, and the reef.

    Property response:

    Thank you so much David. See you next time

    Dwell Phuket Airport Hotel at Naiyang
    1 April 2025
  • Tatiana

    Reviewed: 23 March 2025 · Stayed in March 2025

    Verified review

    The view from the window doesn't match the photo

  • Sampaio

    Reviewed: 2 March 2025 · Stayed in March 2025

    Verified review
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  • Marina

    Reviewed: 26 February 2025 · Stayed in February 2025

    Verified review
  • Frode

    Reviewed: 22 February 2025 · Stayed in February 2025

    Verified review

    Great location, near to airport

    Property response:

    Thank you so much.

    Dwell Phuket Airport Hotel at Naiyang
    23 February 2025
  • Paul

    Reviewed: 5 February 2025 · Stayed in February 2025

    Verified review

    The room was clean.

    Th room was over-priced for what you got. Very small room. Not a great location.

    Property response:

    "Thank you for your review. Before booking, guests can see our pictures and all the details we provide, including that we do not have a lift, our rooms are small, and there is no swimming pool. Our location is also clearly mentioned. Perhaps you missed these details before booking, which may have led to higher expectations."

    "Thank you for your review. Before booking, guests can see our pictures and all the details we provide, including that we do not have a lift, our rooms are small, and there is no swimming pool. Our location is also clearly mentioned. Perhap… Show more

    Dwell Phuket Airport Hotel at Naiyang
    6 February 2025
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  • Anna

    Reviewed: 30 January 2025 · Stayed in January 2025

    Verified review
  • Gabrielė

    Reviewed: 24 January 2025 · Stayed in January 2025

    Verified review
  • Patrick

    Reviewed: 31 December 2024 · Stayed in December 2024

    Verified review

    Comfy bed Quiet Parking available close by

    Property response:

    Thank you so much Patrick 😊

    Dwell Phuket Airport Hotel at Naiyang
    31 December 2024
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  • Gašper

    Reviewed: 25 December 2024 · Stayed in December 2024

    Verified review

    So this was really bad. I booked the room 3 days before my arrival. It was al good until we get message 1 hour before we wanted to check in (already in taxi to hotel), that the room is under renovation and its not finished yet and that they prepare the room for us next to their building. I couldnt do nothing but thinking, that they shouldnt have the option to book the room if they are under renovation and that they should at least tell me about it before. We then get moved to that next to their hotel building and it was awfull. Not clean, no one at reception, small beds, little balcon and some kitchen under, very old furniture, no lift, etc.. I then kindly asked if its possible to extend my check out for just 3 hours and the owner was very rude about how thats not possible forgeting how he put us in this hole. Very, very dissapointed. Not recomendig obviously cause you dont know where u will be put.

    Property response:

    Thank you so much for your review 😊 Not good - So this was really bad too. Yes, we informed them that the room is under renovation and its not finished yet and that they prepare the room for us next to their building. The room clean every day, Yes, no one at reception because our staff cleaning the room upstairs, we're put information is the customer need to contactus please call or text via WhatsApp, The bed is king size bed it's normal size, little balcon and some kitchen under, very old furniture because we haveopened almost 8 years 😅, Yes there is no lift information you can see before booking, etc.. I then kindly asked if its possible to extend my check out for just 3 hours (Yes, you asked and we already inform you can't late check out because we provide 12 pm. check out time. Very, very dissapointed too. That you don't understood the rule of international rules 😅 And when we said can't late check out, you said please refund money back to you, That's why we said you have to check out now and call to Booking.com to get refund. 🙄

    Thank you so much for your review 😊 Not good - So this was really bad too. Yes, we informed them that the room is under renovation and its not finished yet and that they prepare the room for us next to their building. The room clean every … Show more

    Dwell Phuket Airport Hotel at Naiyang
    25 December 2024
  • Sylvie

    Reviewed: 20 December 2024 · Stayed in December 2024

    Verified review

    The location is top notch! A 5-min walk to the beach, night market, and 7/11. Huge windows let in a lot of light. You can borrow beach mats and books.

    1) there's a big construction site in front of the hotel, hence some banging and other noise. 2) the walls between the units and in between the floors are paper thin. You can hear neigbhours talking, slamming doors and walking upstairs. 3) the bed and pillow are extremely umcomfortable. I was sble to get just a few hours of sleep.

    Property response:

    Thank you. for your review. Our hotel is small hotel maybe is not your expectations.

    Dwell Phuket Airport Hotel at Naiyang
    20 December 2024
  • Dewan

    Reviewed: 4 December 2024 · Stayed in November 2024

    Verified review

    The location close to the beach

    The staffs were not professional.

    Property response:

    Thank you sir, our staff maybe miscommunication about your laundry just that's right. And the other they can do good for you it's correct 😊

    Dwell Phuket Airport Hotel at Naiyang
    4 December 2024
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  • Anna

    Reviewed: 27 November 2024 · Stayed in November 2024

    Verified review

    The rooms was clean and freshly renovated, teh view from the window was to a field with some construction in the distance, but at least it was an open view and not a wall, and it there was no noise from the street. So it turned out to be good value for money.

    Property response:

    Thank you very much for your nice review 😊

    Dwell Phuket Airport Hotel at Naiyang
    27 November 2024
  • Frazer

    Reviewed: 8 September 2024 · Stayed in September 2024

    Verified review

    It's a good location. Near the airport. Close to the lovely Nai Yang beach.

    Had no water or power. There was no-one at reception. I tried the number written on the door but it was disconnected. Eventually I messaged the accomodation through the Booking app. Got told that the power line was down and that I I could check out at 1pm, but the toilet had been full for a long time and there was a bad smell. I had to get on my plane unwashed and sweaty. The room desperately needs a freshen up, very grubby walls and paint flaking off.

    Property response:

    Thank you sonmuch for your review. Electricity stop all areas here. so, it uncontrollable for me.Yes, because my staff is cleaning upstairs. (The room already checked out). At Proud Hotel why they have electricity because they have their own Generators. All buildings opposite Proud Hotel no electricity because of the electricity company is fixing until 12.30 p.m. electricity will to work again. Sir

    Thank you sonmuch for your review. Electricity stop all areas here. so, it uncontrollable for me.Yes, because my staff is cleaning upstairs. (The room already checked out). At Proud Hotel why they have electricity because they have their o… Show more

    Dwell Phuket Airport Hotel at Naiyang
    8 September 2024
  • Michael

    Reviewed: 28 May 2024 · Stayed in May 2024

    Verified review
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