The bed was very uncomfortable and the comforter sheets were dirty. The shower also had a used plaster stuck on the floor.

I love that the staff welcomed me home.

Stayed in September 2025

Restauraunts and supermarkets across the street from the property . Upmarket neighbourhood. Beach .

Stayed in September 2025

The restaurant was small and the business hours were not user friendly.

The apt was comfortable and modern, the beach was nice and only steps from the apt

Stayed in August 2025

My room was so far

Clean

Stayed in August 2025

Very bad entrance road to the hotel Gives you back and nack problems

Nice en quiet

Stayed in August 2025

Our room was not change until the end of the trip Called front desk a few time and no resolution was told there is no one to do this after booking to have it done like 3 times bad communication

The location and view

Stayed in August 2025

Few options to eat in the hotel. There is a small restaurant only with a restrict menu.

The hotel is very well located. It is a beach hotel with seats and umbrella in a nice beach with quiet and clean water. There is a parking lot in the hotel. The room is big with good kitchen facilities.

Stayed in June 2025

Elevator took too long to arrive

Clean and friendly environment

Stayed in June 2025

the location, the poolside entertainment, the quiet atmosphere

Stayed in May 2025

The coffee provided in the room could be improved. The rest of North America is using Keurigs or similar coffee machines with reasonable coffee products. The staff was waiting before 10 AM to get in and clean the room on our departure date. Being loyal Hilton customer, I found this very unusual.

The location, the beach and the room.

Stayed in April 2025

Two big things 1. There is a 15% service charge on everything and then they want a tip on top of that…very annoying Build the service charge into the price 2. The staff…maybe it was just me but they display an attitude of high indifference bordering on contempt I purposely gave a 10% tip on top of the 15% service charge to see what kind of reaction I would get…nasty!!…she then sat down and played with her phone til I left Fine…didn’t go back to the car

The pool and beach are excellent great location

Stayed in May 2025

The road going to the resort terrible from Atrium to Pelican

Everything

Stayed in April 2025

Front office staff was not very friendly or accommodating. Also, In spite of our requests for a clean set of towels we had to look for housekeeping ourselves. Would have been nice to have a fresh set of towels at least.

Nice location, convenient.

Stayed in April 2025

Bathroom was too small with almost no counter space.

The property is beautiful with a great location on the beach in Simpson Bay, great walking distance to several restaurants and a market for supplies. The rooms are very large, it is a shame they didn't give more square footage to the bathroom! We had a one bedroom. Clean, comfy beds. We only stayed one night as we had to get a room when our flight got cancelled.

Stayed in May 2025

Toilet paper - bring your own, they use some cheap stuff. Only cleaned room once during our week - really did not like that and they did not communicate this either when we checked in.

Location is the best. Close walk to good local restaurants and mini-market,beach and sunsets were amazing All staff was great and very friendly!

Stayed in May 2025

I regret not booking this location for longer.

The views of the pool and beach were so nice. With daily afternoon activities at the hotel, the atmosphere was so pleasant. The studio was nice and equipped with everything needed. It didn't feel small with the outdoor terrace. The staff and other guests were nice and friendly. The location is great, activities and restaurants all around.

Stayed in May 2025

no sugar, no tea and just 2 packages of coffee for 12 cups in the apartment.

the apartment and the fact that it is modern. the location is beautiful, but still quite and comfy. The privacy.

Stayed in April 2025

We had an early check out and the lady that assisted us was clearly not a morning person - super grumpy!

This is a nice place, nice location altho the road to it is really bad. The rooms are spacious and the staff was nice ... in the beginning.

Stayed in April 2025

That the TVs were not smart TVs

Stayed in April 2025

The pool is supposed to open at 8:00 but the guy who cleans it keeps it close till almost 9:00 and still a lot of sand left on the bottom.

Big room and bathroom

Stayed in April 2025

There wasn’t really anything not to like.

Lovely staff, so welcoming.

Stayed in February 2025

Could use some updating

Location

Stayed in February 2025

Dishwasher leaked and needed to be repaired. Bathroom sink clogged and needed to be repaired. Both fan switches had to be replaced Dresser draw stuck. Was not fixed.

Beautiful views. Right on the ocean. The staff especially Lovely, Kimberly, Jamila, (front desk) Chandra( at the towel hut) were amazing. Helpful, kind, informative.

Stayed in February 2025

There was a bit of a steep climb to get back to the resort if you walked out of the immediate vicinity for dinner or to look around. Also, we apparently got a deal on the pricing through booking.com, which was not initially reflected when we checked in. They did apologize and remedy that once we showed them our confirmation, really appreciated that.

Loved the 2 beach areas, and the studio King was very spacious and clean, with lots of storage space available. Comfortable loungers and nice beach towels.

Stayed in January 2025