Nothing

The service was exceptional

Stayed in August 2025

I liked everything

Their pleasant attitude

Stayed in August 2025

Some facilities need an upgrade

The staff was 100% perfect. I felt super welcome.

Stayed in April 2025

The location

The hotel was nice and clean from the service was really nice employees nice and friendly

Stayed in May 2025

Everything was completely amazing.next time i will stay here.thanks for everything 👏👏

Stayed in April 2025

Nice hotel, good breakfast. Would like to have been closer to attractions but taxi and uber easily available

Stayed in April 2025

Everything

Good

Stayed in March 2025

Problems with the ac

Always great service

Stayed in March 2025

I would expect better English skills at least from the reception staff.

The hotel is very well kept and in a great location. The room was spacious, beds very comfortable, service impeccable and the hotel has the best breakfast I have ever seen anywhere, with three kinds of fresh juices to start with and such a wide variety of local and international foods. Also the pool was decent-sized, plus the clients could use a spa with two kinds of saunas and a jaccuzi.

Stayed in March 2025

They didn’t follow up on my request about putting a little note for our stay

Stayed in February 2025

Lack of hot water, the shower itself was kind of clunky. There was SOME road noise at night but no more than would be expected while staying in the city

The check in was easy and we were given a complimentary drink ticket for the sports bar "Strikers" in the hotel. Parking was a breeze, although it is pretty busy to get to the hotel itself. The hotel decor was quite dated but had a very classic/elegant feel to it. Everything with gleaming and clean. The pool, coffee shop, Churchill's cocktail bar and the sports bar were all lovely. I did not use the gym but peeked in and it looked clean and large with lots of weights/machines to use. Beds were very comfy!

Stayed in February 2025

All Good

I Loved This Hotel…Beautiful Classic Old World Charm! Staff Was Extremely Cheerful And Helpful! Breakfast Was Delicious And Had Many Options To Choose From. VIP Access On 10th Floor Was A Good Perk At The End Of The Day! Very Safe Location!

Stayed in February 2025

The price it’s too expensive

The rooms

Stayed in February 2025

Great location! The hotel is nice and clean. I am happy and would stay again! The staff were very accommodating!

Stayed in January 2025

The rooms need to be refurbished… The fittings were very old and dated. My key card had to go in and out at least 5 times to use the lift or enter my room, even after a key change. The wallpaper in my room and bathroom was peeling at the edges. The electrics weren’t wired well, so turning off my lamp would turn off the main light and the charger port… didn’t affect my stay and the service did make me ignore the state of the rooms.

The staff were amazing, very professional and incredibly helpful. The breakfast was great and there was a huge selection to choose from. The bed was so so comfortable and everything was very clean.

Stayed in January 2025

Maybe a little bit understaffed at the bar. Please turn down the heat for the sauna, hammam, and hot tub.

Great hotel with good breakfast and amazing facilities (gym, spa, hot tub, pool).

Stayed in January 2025

I was not offered the VIP room as the last time. I always stay at Barcelo and I hope to have access to the VIP facility

I loved everything. The rooms are very clean, the bed very comfy and the breakfast at the restaurant super delicious! Also I always enjoyed a cup of coffee at the cafe and the friendly face of Sandra.

Stayed in January 2025

Slippery in the bathroom, one dispenser for dhower on the ceiling

Restaurant, breakfast, interior, location, very clean, gym, wifi, staff is friendly

Stayed in January 2025

Could have restocked the fridge.

We had a king deluxe with access to the Premier room for refreshments. We're vegan and so the food offering in the premier room wasn't really for us, but they have good beer and soda selections. Liquor based drinks are a bit strong so we always split them and added more mixer. Breakfast was ok for vegans, good for vegetarians and looked very good for omnivores. You can eat inside or pool side. The room was large and very comfortable. The shower was hot with good pressure. There is a hairdryer and mirrors outside of the bathroom (and mirrors inside the bathroom, of course) which makes it easier for 2 people to get ready at the same time. Our only complaint is that there was no water provided on the first night and the fridge wasn't stocked. Reception, bar, and door staff were all very friendly. Vegans might struggle to eat dinners here. In terms of location, there are many good restaurants as well as museums within waling distance and we felt safe walking to and from them. Overall, pleasantly surprised and would choose it again if we returned.

Stayed in January 2025

The staff did not speak a lot of English.

The staff were wonderful and the hotel was very clean and comfortable.

Stayed in December 2024

However the wifi at the highest level didn't work well

A high end hotel in a high end part of the city. Our original room was on the first floor and there were lots of parties going on in the lobby. The hotel helped us change the room to the highest level and it's much more quiet other there.

Stayed in December 2024

Furnishings dated, beds not comfortable, shower water not always hot enough

Convenient location

Stayed in December 2024

We liked everything 😊

Excellent breakfast and great service, friendly staff.

Stayed in November 2024

I guess due to the age of the building the rooms can be a little damp but it wasn't a problem for us.

Barcelo is a super nice hotel, the gym is quite elaborate and has a lot of machines and free weights. The breakfast was delicious and had a lot of options. The bar downstairs also had some local alcohols you can try in cocktails. It's quite well located in the city close to shopping malls and bars around, and there are a lot of nice restaurants close also. The rooms are also very large and beds are very comfortable.

Stayed in October 2024