a bit old hotel The indoor kids pool was too crowded

the stuff the adult pool area bowling view from thd room kids play area

Stayed in August 2025

The water in the pool is so cold! Our kids had blue lips after 20minutes. It was our second stay, but i don’t think we’ll come back if they don’t do something about the cold water in the pool. We really like the hotel, but one of the main attractions for our kids is always the pool. Many people complain about it, i really don’t understand why they don’t do something about it. Breakfast- the buffet itself was good, but the staff they were grumpy, didn’t even say good morning, plus every morning they were hanging around the bar counter with their supervisor talking about their shifts with huge color schedule. They were much more interested in that then the guests who were coming for breakfast.

Great big room, clean, good breakfast, nice kids activities…It was our second stay, We do like this hotel.

Stayed in August 2025

NOTHING

GREAT HOTEL, ESPECIALLY FOR FAMILIES WITH KIDS

Stayed in July 2025

Second time we’ve stayed,still don’t understand the need for only the set 4 course dinner menu. Sometimes you don’t need or want that especially with kids. After a day skiing it’s a hassle to have to travel for dinner.

Breakfast was ok but need more variety on the hot dishes, can’t have the same everyday when you stay for a week.

Stayed in February 2025

A better variety of food for dinner time .

Good conditions , nice atmosphere in the hotel - plenty of options to relax .

Stayed in February 2025

The meals for children might be more varied.

The conditions for children's stay are very diverse, folklor music at breakfast is the best option.

Stayed in February 2025

A lot of things, but especially the minibus taking you to the slopes

Stayed in February 2025

Dinner not for kids

Animacje

Stayed in February 2025

All hotel has offered is good. There's nothing negative to say.

This hotel is amazing, location is near by to ski slopes or in summer time for hiking. Hotel has sauna world which is amazing to chill out after skiing or hiking. Breakfast was really good lots of to choose from. Size of the room was very big and spacious. In the evening you can use the bar or play bowling, pool or go to play room. I would like to compliment a receptionist call Veronika, who welcomed us with nice smile, she's the most nicest kindness and helpful receptionist I have ever met. Hotel should be very proud of having her there. She's a star We will definitely be back again.

Stayed in January 2025

Nothing

Excellent

Stayed in January 2025

We stayed there during New Year's evening, and it would have been nice to be notified in advance of the price of the New Year evening dinner. We only found out when we paid at the checkout.

It was a good hotel, also the location and the possibility of having the ski bus offered by the hotel. A lot of things for children, a playground, swimming pool, and hosts to entertain the kids. Everything was nice, if I had to choose I would come back again to this hotel. The food also was good

Stayed in January 2025

Sometimes it took a very long time to carry a dish

Really enjoyed the food

Stayed in December 2024

Need more dinner options.

There is something to do for everyone. Free bus to Ski resort. New Year Eve was really well organized. Highly recommended- specialty to family with kids.

Stayed in January 2025

There is not much to complain about. If it were in our power, we would choose a different button panel in the lifts :-D as there were times that the lift would not respond.

We loved services at the hotel such as delicious breakfast, 2 different spas, and a shuttle bus to the slopes, a large room, and friendly staff.

Stayed in December 2024

Everything excellent. One thing worth noting: our room was a decent size, probably double in size to some rooms one has allocated when staying in modern, well known five star hotels.

Stayed in November 2024

Swimming area kind of small and not enough space for sitting and moving around. And cold water. I didn't like upato some hour I think 16:00 you can do any food order! And later evening is just set menu you can order. So we went out to eat. The room was perfect, and 2 nights we heard lots of noise kind of party some tourists they were doing in the coredor of some floor.

The area I know well, I just was checking hotels I didn't experience yet..for future work.

Stayed in October 2024

Facilities and room

Stayed in October 2024

Well made dinner and very pleasant check in.

Stayed in September 2024

-

The hotel has big and nice rooms with view on the mountains. All wellness areas are new and really well designed. The breakfast and the dinner are great with a various selection. Amazing hotel.

Stayed in September 2024

The spa (20:00) and pool (21:00) close far too early, especially on a Saturday. You have to factor that in around dinner plans unfortunately. If the facilities were open till 22:00 or even 23:00 this hotel would be PERFECT

Lovely location with a wonderful spa. Great breakfast too.

Stayed in September 2024

High quality 4 star hotel with everything you need. Comfortable beds, spacious rooms, great wellness, delicious breakfast and dinner, pleasant animation program for kids and adults, bowling, game rooms, nice and helpfull staff, private parking place.

Stayed in June 2024

N/A

A nice place to stay after a day spent in mountains. Excellent breakfast, very delicious food, a good choice of cheeses and salat for the dinner. SPA with the wonderful view and a glass of welcome prosecco at the lobby

Stayed in May 2024

The only thing I could fault that they only had set dinner menus and limited children options. The food was good but would of preferred more options depending on how hungry you are.

The family friendly facilities were fantastic. So many activities to keep everyone busy, great wellness area. Shuttle to the ski field was very handy.

Stayed in February 2024

Thought paying for bowling, pool and air hockey was annoying given cost of the hotel

Food at the hotel was amazing, so much variety with different options every night for a 3 course served meal. We loved the buffet breakfast and thought the 1-2.30pm 'snacks' were a perfect option for a small lunch. Children enjoyed the facilities including pool, bowling alley and games room. Adults loved the swimming, sauna and cocktails. Ski bus was brilliant and went to ask the main areas.

Stayed in February 2024