Reviews of Ubytovanie Janka
Trusalova1757, 038 53 Turany, Slovakia
#5 of 5 hotels in Turany
Guests' ChoiceReview score
Based on 3 hotel reviews
Score breakdown
-
Cleanliness
8.5
-
Comfort
8.5
-
Location
9.3
-
Facilities
8.0
-
Staff
9.4
-
Value for money
8.9
-
Free WiFi
7.5
Showing 1 – 3
-
Reviewed: 5 August 2025
Rachel
United Kingdom17 reviews“A peaceful stay”Excellent food, quiet rooms. The hosts were very kind and accommodating! A beautiful area, close to the trail.
Stayed in August 2025
-
Reviewed: 27 August 2024
Piotr
Poland9 reviews7 helpful votes“vicious owner, dirty rooms with spiders, dirty shower with dead insects”I could really understand her being so vicious if we had woken her up in the middle of the night, but in those circumstances, she sitting at the bar with some friends drinking beer and having a laugh (which she continued until midnight btw), plus the fact that her add on booking.com clearly stated 23:00 (11:00 PM) as the closing time, which she didn’t take into consideration at all, well, it was just malicious and uncalled for. Finally she showed us to the room and went back to the bar. To cut a long story short, this was the dirtiest room I had ever seen. There was a huge hairy spider on the wall, I caught the fellow in a cup and took him outside. The floor was dirty, especially behind the furniture and the beds, there were dozens of spider cocoons everywhere, so the one I took out was definitely not the only one who lived there, this place had not seen a vacuum cleaner in months if not years. Also, the add on booking.com said there would be towels. Needless to say, there weren’t any. There was only one shower shared between 3 rooms / 8 people, and it was dirty and full of insects. The beds and the pillows were very uncomfortable. We had been driving for 7 hours and were exhausted, so we stayed. The absolutely best part of this stay was leaving this place in the morning with a very clear realization that we would never come back there again, ever. I am attaching pictures, so you can see what this place looks like for yourself. How anybody in their booking.com rating could say that this is a nice and clean place, is completely beyond me.
We got there at 22:15 (10:15 PM), the owner was sitting at the bar with some friends, drinking beer, smoking cigarettes, and generally having a good time, but when she saw us her face got really hateful and she started yelling at us “We are closed!!! Don’t you have a watch?!” I was so surprised I didn’t even know what to say, so I just smiled, and then I said “Why are you closed?” She got really furious: “It’s 22:15! Look at the sign on the door!!! We close at 22:00!!!” I was baffled, so I took out my phone and checked to be sure, and I was right, so I showed it to her: “Your add on Booking.com says you’re open until 23:00 (11:00 PM)” She got all red on her face and started yelling again: “That’s not my problem!!! Look at the sign on the door!!! It says we close at 22:00” At this point I thought “Well, lady, I’m so sorry I didn’t come here yesterday to check what the sign on your door says, and to make sure the closing time on the door is the same as the closing time you announced on booking.com”, but I didn’t say anything so that she wouldn’t have a pretext to burst out again. She was really rude and unfriendly, and I really wanted to leave, but the room was already paid for in full, it wasn’t refundable, and we had been driving for about 7 hours to get there and were really tired, so I just held myself back and didn’t say anything. The owner took my id and said: “OK, you’re very lucky, this time I’m gonna let it slide, but next time I won’t be so nice and I won’t let you stay the night!” “Next time??? Seriously??? You think there's gonna be a next time???” I thought to myself, but I didn’t say anything.
Stayed in August 2024
Showing 1 – 3
