Opiniones del Patio Hostel 4 estrellas

Dear Nerea, Thank you for your kind words! We’re thrilled you enjoyed the friendly staff, the cleanliness, and the facilities, and that you had a great time meeting new people. Always pleasure to read and reply such reviews. Once again thank you for your time and see you soon. Patio team <3

Dear Nerea, Thank you for your kind words! We’re thrilled you enjoyed the friendly staff, the cleanliness, and the facilities, and that you had a great time meeting new people. Always pleasure to read and reply such reviews. Once again than… Mostrar más

Dear Xime, We’re very sorry to hear about your experience. In case you would raise these issues right after the check-in and requested your money back, we would be able to do so. Since you stayed your whole stay as originally booked and requested refund at the check-out it was no longer possible. We simply kept our part of the deal you looked up and decided to buy. Calling us thieves and threatening us with negative comments won't change the fact that you had an option to get your money back but didn't take it. We cannot return money to every guest who complains during check-out. We kindly suggest raising your issue with the staff when they occur so they can be dealt with properly. Patio team

Dear Xime, We’re very sorry to hear about your experience. In case you would raise these issues right after the check-in and requested your money back, we would be able to do so. Since you stayed your whole stay as originally booked and req… Mostrar más

Hello, Thank you for your feedback. We’re sorry to hear it was very hot during your stay, as our hostel does not have air conditioning. However, we provide fans for better comfort. We appreciate your understanding and hope to welcome you again under more comfortable conditions. Patio team

Hello, Thank you for your feedback. We’re sorry to hear it was very hot during your stay, as our hostel does not have air conditioning. However, we provide fans for better comfort. We appreciate your understanding and hope to welcome you ag… Mostrar más

Dear Carmela, Thank you for sharing your experience with us. We're happy to hear you enjoyed the atmosphere and found our staff friendly and the hostel generally clean. We understand that space in shared rooms can feel limited and that shared facilities may require a bit of patience during busy times. Your note on the dryer and bathroom is appreciated, feedback like this helps us improve. Hope to welcome you back again soon. Patio team

Dear Carmela, Thank you for sharing your experience with us. We're happy to hear you enjoyed the atmosphere and found our staff friendly and the hostel generally clean. We understand that space in shared rooms can feel limited and that … Mostrar más

Dear Nestor, Thank you for your positive review and for mentioning the great location! We appreciate your understanding about the shared toilet situation, please note that you can use shared bathrooms on each floor, not just the one you're staying at. Looking forward to having you stay with us again. Patio team

Dear Nestor, Thank you for your positive review and for mentioning the great location! We appreciate your understanding about the shared toilet situation, please note that you can use shared bathrooms on each floor, not just the one you'… Mostrar más

Dear Maria, Thank you for your positive feedback! We're glad you appreciated the value and the location of the hostel. We’ll certainly look into your comments regarding the bathrooms and the smoking areas to improve our guests' experience. We hope to see you back soon and until then we wish you all the best. Patio team <3

Dear Maria, Thank you for your positive feedback! We're glad you appreciated the value and the location of the hostel. We’ll certainly look into your comments regarding the bathrooms and the smoking areas to improve our guests' expe… Mostrar más

Dear Idoia, Thank you for your feedback! We’re glad to hear you found the price and location convenient, and that our luggage storage service was helpful. We sincerely apologize for the cleanliness issues and the condition of the sheets you experienced. We take these concerns seriously and will address them to ensure a better experience for future guests. We appreciate you bringing this to our attention and hope you will give us another chance in future. Patio team

Dear Idoia, Thank you for your feedback! We’re glad to hear you found the price and location convenient, and that our luggage storage service was helpful. We sincerely apologize for the cleanliness issues and the condition of the sheets you… Mostrar más