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Reviews of Hotel Tivoli 3 stars

Tatranská Polianka 10, 059 82 Vysoké Tatry, Slovakia

#11 of 14 hotels in Vysoké Tatry

Guests' Choice

Review score

Based on 51 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    9.0

  • Facilities

    7.7

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 1 August 2025

    8.0
    A special experience at a historical building like a castle
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    This historical building is beautiful and amazing but the room facility is old and not very comfortable.

    It’s located close to the train station with just five-minutes walk and easy to find. The staff is welcoming, helpful and friendly. The food is simple but very fresh and tasty.

    Stayed in May 2025

  • Reviewed: 12 July 2025

    9.0
    Vers kind staff
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very kind staff

    Stayed in July 2025

  • Reviewed: 11 May 2025

    9.0
    Really enjoyed our stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is conveniently located near station with superb mountain views. The host and staff make guests feel very welcome and the chef catered for my partner’s vegetarian diet.

    Stayed in May 2025

  • Reviewed: 18 January 2025

    9.0
    A beautiful old hotel, very conveniently located next to the mountain train.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Some of the light fittings didn’t work and there could be more sensor lights in the corridors.

    The room and bathroom were spacious. The building was delightful and the food was good. A great location, right next to the train.

    Stayed in January 2025

  • Reviewed: 22 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    Dinner meals were ok, but not exceptional (unlike the breakfast)

    Very good breakfast, good location, cozy and warm room. Train is a few minutes away (you can also hear it from the room, but it wasn't loud enough to bother us).

    Stayed in October 2024

  • Reviewed: 29 September 2024

    8.0
    Great option for a cosy stay in Tatras.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    I really liked the stay. My only suggestion would be to add some protein to the vegetarian dinner option (for example some kind of beens, lentils, chickpeas, cheese etc).

    The hotel has a lovely, oldschool vibe and feels very cosy. We got a spacious room with a veranda, it was warm, bed was very comfortable. Close to the train station but you can enter the hiking trails straight from the hotel. Nice food. Free parking. Friendly staff. Free billard pool. Quitet rooms.

    Stayed in September 2024

  • Reviewed: 29 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    The food was good overall, but I wish we could have had more choices and more traditional Slovakian food for dinner so we could try local specialities.

    The staff is very lovely, the room is clean and they have a wonderful cat family living close to the hotel!

    Stayed in August 2024

  • Reviewed: 5 July 2024

    8.0
    Beautiful Historic Hotel with Convenient Access to Trails - Room for Improvement in Meal Schedule
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The timing of meals could perhaps be better adjusted to the hikers. If one wants to leave early, they have to ask for breakfast to be prepared separately (which is a nice gesture, but not comparable to the high standard of the buffet breakfast). Perhaps starting breakfast at 7 AM would be better. Dinner was generally fine, the food was always delicious, but after a longer, more challenging hike, we sometimes remained hungry. Similar to breakfast, the timing of dinner is not necessarily optimal for hiking, starting an hour later or having a two-hour time window would help a lot.

    For those starting a hike, it's in a very good location, with one of the train stations of the railway connecting the towns of the High Tatras two minutes away, and two hiking trails essentially starting next to the hotel. The hotel building is old and very beautiful, and our room was pleasant. The accommodation included breakfast and dinner, the breakfast was great, varied, and met all needs.

    Stayed in July 2024

  • Reviewed: 30 June 2024

    9.0
    Great place for mountain hikes
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    All very good

    Service and the ambience

    Stayed in June 2024

  • Reviewed: 13 June 2024

    8.0
    Our budget honeymoon
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Some wear and tear around the hotel however we went in-between seasons so it could be recovering from the winter season. I splash around in the shower and unfortunately we had no shower guard to stop water going all over. Town is a little quiet but a good mid point between 2 touristic towns.

    Good size room with enclosed balcony with nice big chairs, very comfortable room.

    Stayed in June 2024

  • Reviewed: 9 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff were very nice and helpful. Hotel is located close to local train. The meals were tasty. We can highly recommend it!

    Stayed in February 2024

  • Reviewed: 11 September 2023

    7.0
    Not bad but for this money I expected a bit better overall experience.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The english knowledge of the staff could be better. The cleaning could be better as well, we found some trash half-under the bed. It didn't bother us too much, but the place is not so cheap to be okay with this. Another thing: We asked for tap water at the dinner, we got tap water (we saw the lady pour water from the tap) but in the end we got billed for bottled mineral water. Again it's not something big, just annoying, and we realised it only on our way home. Overall, our stay was okay.

    The surroundigs are indeed nice, the quality and size of the portion of the breakfast and dinner was really good. The staff was kind and helpful.

    Stayed in August 2023

  • Reviewed: 18 May 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    great location close to the station, fantastic breakfast and dinners, very kind, welcoming and helpful staff

    Stayed in May 2023

  • Reviewed: 14 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    N/A

    Very friendly team. Personal care of any needs. Beautiful lobby (like old England house) Great meal!!

    Stayed in April 2023

  • Reviewed: 26 March 2023

    8.0
    A very nice, charming hotel with lots of history
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The building and the rooms could use a little renovation. It was a bit cold in the evening, we turned on the heating, but for some reason it remained a bit chilly.

    The hotel is very well located, we could reach every important sights in 10-15 mins by car. It’s between the road and the railway tracks, but still very quiet. The hosts are really nice and helpful. Strong wifi, simple, but comfy rooms with gorgeous view on mountains. For dinner you need to choose between 2 main courses in advance, no buffet table.

    Stayed in March 2023

  • Reviewed: 24 February 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    -

    Most friendly staff Comfy rooms and bed Good food Great surroundings

    Stayed in January 2023

  • Reviewed: 26 July 2025

    6.0
    Not a very slovakian feel to it.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We were taken aback to be asked to pay extra for our dessert at dinner as we thought it was included and would not have had it it we knew it was extra. Half board everywhere else on our trip included dessert. Also the menu for dinner was strange - egg and cumin soup , then what was described as a fusion menu - served on a buffet basis . Partly slovak menu and partly more international.

    Welcoming host, nice big room with bath very welcome after hiking. Good parking right outside the front door. The service in the restaurant was helpful and polite and the breakfast had a good range of options with good coffee served how you asked for it.

    Stayed in July 2025

  • Reviewed: 9 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel used to be a more fancy place, but the shine and glamour was somehow left in the past. The settlement is so small, that no shop is available. You need to take the elektricska or a car to a nearby town to buy anything.

    The building has its own history. The room was practical, and clean. The bathroom was especially clean. The breakfast and dinner was plenty, there was always a vegetarian dish available. The terrace is nice and you can have your meals there. The host are really nice. The Tatras are super close.

    Stayed in May 2025

  • Reviewed: 28 May 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.......

    Absolutt amazing......

    Stayed in May 2025

  • Reviewed: 17 April 2025

    10
    Great place at the feet of the Tatra mountains
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 6 nights

    Very bueatiful hotel in a very nice location. View on the mountains, the train just 3 mins from the hotel. The very friendly owner made my stay very pleasant. The breakfast and esoeciially the dinner was excellent. Each day a different menue with at least two different variations, and the quality of the food was way above average. Given the expensive parking fees in the Tatra towns, it is very convenient to have the train run every hour in both directions just behind the house, for a Euro or two. Tivoli is highly recommended and I will surely come again next year.

    Stayed in April 2025

  • Reviewed: 19 January 2025

    6.0
    Felt really really abandoned and sad , rundown. I think that even place is old but with a bit of cleaning product and fr
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Darkness on the hallways Lack of dinner options Bad shower system Really dirty and old rooms (piling headboard, lots of dust everywhere, dysfunctional furniture-cluttered room Lack of amenities such as shampoo

    Personnel-Very kind young guy at the reception Breakfast

    Stayed in January 2025

  • Reviewed: 13 December 2024

    10
    Magical
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Beautiful, traditional old castle hotel with a great atmosphere. With snow everywhere we felt like we were in a fairy tale.

    Stayed in December 2024

  • Reviewed: 4 November 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    WiFi/internet didn't work at all

    Stayed in November 2024

  • Reviewed: 20 August 2024

    4.0
    Dissapointing food and hotel
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 8 nights

    I dont like being negative (mainly because the staff members were always smiling and seemed nice), but unfortunately, this is not a 3 star hotel. We are older couple from Czech republic and when we go to Slovakia, we expect the staff to speak Slovakian, which was not the case here. Everyone speaks English only, except one waiter. And unfortunately we do not speak English. Food was disaster. Breakfasts are OK, but dinner was absolutely inedible. Usually one tasteless sauce with two side dishes. We informed the waiter about the quality of the food, but nothing changed. During dinner, there is a fridge with desserts. We would expect it to be a part of dinner service, but on the end of our stay, we were charged for it. And we did not see any signs that it should be paid extra. Normally, I would not care to be charged extra, but two desserts I had were frozen in the middle, which suggests something. Also the hotel is very run down and area around the hotel is neglected. Floor is squeeking, stairs in front of the hotel are falling apart, some light switches were not working, children playground full of grass. I understood that the hotel has a new management and it needs to work really hard to keep up with local standards.

    Very good location. Train is few minutes from the hotel. Staff members were nice and friendly.

    Stayed in August 2024

Showing 1 – 25

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