Reviews of Eco Terme Snovik, Kamnik 4 stars

A lot of free parking,warm wather in pool,big breakfast,savna,animation team

They had problem with electricity (becouse of bad weather?) Klima in the room didn't start (it was just a test). In savna at 20:30h there was no apples and tea anymore (savna is closed at 22h). Animation team could have bigger speaker,jbl 320,microphone attached to animation girl and youtube premium subscribe.;)

Everything was perfect, great big room with fridge. Great pools.

Wonderful surroundings, the thermal water swimming complex is well designed and very exciting for children, offering a full-day program.

The air conditioning only worked when the room key card was inserted, so during the day the room became unbearably hot (we stayed in mid-August). The room’s equipment was average, and several things no longer worked properly. The breakfast selection and variety were also average.

Our stay was very pleasant, we had everything we needed and the staff were very helpful and friendly.

Great for families

OMG where should I start... if I say that luckily it was just my son and I on a cycling trip around this place, my wife if she had been there would not have even stepped foot in this thermal complex. The reception was horrible, the receptionists with their behavior and unfriendliness treated us because we were less valuable guests through Booking.com. We felt as if they were telling us between the lines "Why did you even come here?" "Because of the reservation through Booking.com you have to pay extra for the sauna entrance" was the first thing they said. The entire area, including the Velika Planina area where we then mowed the next day, I mean the restaurant on the top, which was surrounded by deckchairs and chairs, did not allow us to charge the empty batteries of our electric bikes.. luckily we found another restaurant that was friendlier and allowed us to. The attitude towards customers in the dining room of the wait staff was also non-existent. They seated us at a table for two in a remote part of the dining room and we couldn't have chosen a more attractive table by the window.. In short, in this hotel you are greeted by serious, unfriendly and aloof faces, as it seems in the entire region, so you feel unwanted, redundant and unnecessary.. As if they are telling you "Why did you even come to us...!!!". They still have a lot to learn about respecting guests, not only in these spas but in the wider "tourist" area...!!!

Nothing

Many vegan options for breakfast which was a nice surprise!

Nice, quite Hotel with indoor and outdoor hot pool

Outdoor pool was closed ( probably due to bad weather)

The stay at the hotel was only a stage on the journey from Zurich to Belgrade, so the SPA elements were only a really pleasant surprise and an addition to the general impression, which is very good. The staff is very friendly and accommodating.

A serious complaint is the internet that was at the limit of usability and the refrigerator that was standing in the room on the small table instead of hidden in the place intended for it.

Nice breakfast

Cleaning services one's in 3 days

Really nice location, nice view from the balcony, pools are also pretty good. Most of the staff was friendly and try to do their best.

Food (tasteless, dry ant way too salty) was rather poor. Beds in apartments are terrible. I would recommend that you bring your own mattress with you. Beside building site of new hotel, they were building some wooden building 40m from our apartment. 6:20 am workers started with machinery.

A fabulous location providing a peaceful and relaxing stay. Swimming pools and Wellness center were excellent. Food in restaurant very good and great value. Will definitely return.

Building works at the moment to create new hotel were a bit noisy early in themorning. However I would love to see it once it's completed. So it's more an observation rather than a dislike.

The Apartment was very spacious and very clean, the beds were comfortable and the location is quiet. The staff is very friendly and attentive and breakfast was good.

In the apartment: we had a first floor apartment and the bedroom window was directly next to the footpath leading to other first floor apartments, making leaving the window open pretty impossible. There is major building work going on - they are building a new hotel next to the Therme, so you need to take a 5 minute walk over a somewhat improvised bark-strewn path and down some building site stairs to reach the Therme and breakfast, so probably not ideal if you are not good on foot. The biggest disappointment was the Therme itself: when we arrived it was more or less impossible to really use the pool outside as there were children's swimming lessons taking up 3/4 of the space. Inside a 'water yoga' class was held, meaning a large part of the inside pool was also off limits. The Therme in general looks like it could do with an update: the tiles from the wardrobe to the pool are extremely slippery, same with the tiles outside. The bubble area directly in the water is awkward to use as there are no hand holds, so I just kept 'floating' out of it. The only whirlpool can only be reached by getting out of the water, climbing some stairs and crossing a small wooden bridge. It was more or less impossible to get a space in this pool. You also need to get out of the water and walk about 10m to use the outside pool. We were disappointed enough that we didn't bother using the Therme again, also because it constantly looked busy. So while the hotel was certainly good value and the staff was lovely I would not bother going to the Therme, it's more of a glorified swimming pool rather than a 'Spa' experience.