It took half an hour for us to check in because of a queue at the desk. Eventually a third member of staff (the manager?) stepped in to help with the congestion but did not offer an apology. It's a bit of a shame that you have to pre-book a slot for the pool facilities and are limited to an hour a day.

A very smart hotel with lovely facilities. Nice pool and sauna. Really excellent breakfast for a buffet - fabulous choice. Very good location in the heart of Ljubljana.

Stayed in August 2025

There was no bar inside the hotel (there is a small bar & restaurant in the next door hotel) Room furnishings a bit dated.

Location great, within easy walking distance of river, old town, castle etc. Bonus of on site parking. Room (Executive Queen room) was a good size Lovely swimming pool on top floor Very good buffet breakfast Staff friendly & helpful

Stayed in August 2025

Nothing at all

The location was excellent, a short walk from both the train/bus station and the centre of the city. The pool was great and the booking system was a nice touch to make sure that it wasn’t crowded. The breakfast was exceptional with an excellent range of options. The room was had was also huge and we received a free upgrade which made it even better.

Stayed in August 2025

Very comfortable hotel with helpful staff. Hotel has many amenities. Very good location in which to walk to many sites of interest.

Stayed in August 2025

Great location 👍

Stayed in August 2025

Nothing. Better than we had anticipated and parking beneath the hotel was a helpful aspect of our stay.

The location was perfect and the staff extremely welcoming and helpful. Ali assisted us with check in and was fabulous. The castle view from the room was wonderful. Great to have a fridge and coffee facilities in the room as well. Breakfast was great. A very short stroll into centre of Ljubliana itself. Perfect. Thanks again to Ali who was so kind to us. We were visiting for our 40th wedding anniversary and we received a room upgrade. Happy 11th Anniversary to Ali as well.

Stayed in September 2025

It is dated and could use a shower upgrade, but it is clean and a big room.

Great location. Friendly and professional staff. Big room. Very clean.

Stayed in September 2025

NA

Staff are wonderful, friendly, and professional. Location is convenient to train and old town.

Stayed in July 2025

It’s great to have the car park available but it is a bit tight getting around it, so for anyone with a bigger car it might be a bit more challenging but still possible.

Lovely hotel in brilliant location. Room was airy, modern, clean, and very comfortable.

Stayed in July 2025

The hotel exceeded my expectations. Everything was very comfy, the location is great, the swimming pool was nice. I did appreciate how big the breakfast zone was given the number of people, and also that it provided various foods.

Stayed in August 2025

Good location. Perfect breakfast. Friendly and helpful staff.

Stayed in August 2025

Rooms were a little outdated but still comfortable.

Great location and the staff were fantastic. Rooms were large and comfortable.

Stayed in August 2025

Parking often filled up quickly and front lot was very crammed

Great breakfast buffet with many options Lots of facilities like pool and gym Very central

Stayed in August 2025

The location was great. We got a bigger room than we expected and the bed was extremely comfy. Very clean. Breakfast was amazing, with a large variety of food. We tried the indoors pool and whilst it is not very big it was never crowded, so we really enjoyed. Last but not least, the staff was very friendly, polite and helpful.

Stayed in August 2025

We had a problem with the electric kettle: it was defective and the fuse blew out! It was quite scary. That was the only bad point.

The hotel staff and the souvenir shopkeeper are terrific people! Thank you very much!

Stayed in July 2025

Nothing - everything was great !

Room, breakfast , location - all excellent

Stayed in August 2025

The hotel is located in the city centre and that’s a plus. The room was very spacious and clean. It was equipped with all the necessary a traveller might need during their stay. The breakfast was excellent with many different options (savoury and sweet) The staff was super nice and helpful.

Stayed in August 2025

The Air Conditioner, in our top floor room, could have been a little cooler but we were there during an extreme heat wave.

Excellent location in the city center, close to everything by foot. Lovely lobby & atmosphere. Very comfortable room size and bedding. Wonderful breakfast buffet with a good selection of quality foods. The staff was very friendly & professional.

Stayed in August 2025

Pool felt quite cold

Amazingly comfortable bed! Lovely clean room, got a little upgrade so the kids were further away. Could use the pool & saunas but we were too tired for the gym. We Breakfasted like kings

Stayed in August 2025

Swimming pool, Sauna, Breakfast choices

Stayed in August 2025

Everything was great!

The location of the hotel was fantastic - a few minutes walk from the pedestrianised part of the Old Town, with numerous shops and restaurants all within easy reach. We had a suite on the 9th floor, and the view from the terrace was spectacular, with the Castle being a notable highlight. The room was spacious and comfortable. The staff were friendly and helpful.

Stayed in July 2025

Nothing

Peak season Aug 17th -21st Aug 2025 The hospitality of the staff, nothing was too much. I enjoyed the space and balcony in the rooms. The swimming pool/sauna was not overcrowded and superbly managed with a balcony and amazing views of the castle. I absolutely loved the breakfast, so much choice to choose from. I appreciated my breakfast lunch box when we had an early flight. The piano in the hall downstairs is an amazing attraction, and I'm happy because my daughter can play. They allowed my daughter to play the piano. Above all, we felt relaxed, comfortable, and fantastic location for everything, buses, escape room, tours, trains, bars, restaurants, bikes, canals and shops. Just everything

Stayed in August 2025

N/a

This is an incredible location!! You can drive up to the property with parking and very quickly walk to the main area of the city that’s all pedestrian streets! Couldn’t have been a better location especially with a car.

Stayed in August 2025

Sehr gute Lage in der Innenstadt

Stayed in August 2025