The breakfast was very basic if it hadn't been included in the price I would have gone out for breakfast.

Room was amazing, absolutely huge in with high ceilings. Location fantastic a few minutes into the centre of the city and the staff were lovely.

Stayed in August 2025

The room was very small with not much space for 2 suitcases plus there was mould in one corner of the room. My towel was very worn and had a large hole in it and wasn’t replaced the next day until I asked for a new one at reception.

The location was excellent, the bed was comfortable and breakfast was good

Stayed in August 2025

The breakfast was just fine, continental style offering with no cooked breakfast option. The whole place could do with a facelift, which is happening in parts. Some odd smells when using the lift and it's like a maze which is fine as long as you stick to your route.

Great location for a quirky historic hotel. If you like pretending to be an Archduke or Countess staying at your faded pile, this is the place for you. Our room was enormous with a lovely high ceiling and the beds were comfy. The staff were effective without being overly friendly.

Stayed in August 2025

Understaffed (especially for breakfast) and poorly maintained (missing curtain, missing shower handle, poor ventilation and dirty floors)

Perfect location and wonderful building

Stayed in August 2025

There was no menu at breakfast and it was only on the last day we saw another customer have some scrambled eggs that we knew this was an option. My main problem was that we did not get the room we booked. We had booked a three bed apartment for my family of four (kids are boys 17 and 20 so need their own room each). But when we got there although the main room we were provided felt larger than we had booked, the apartment was only two bedrooms and they provided a separate room for the third bedroom. This is not what we had wanted as it split the family up. The hotel gave no explanation as to why they did this.

The hotel was in an amazing location right in the heart of town. The room was clean and facilities in the room was good.

Stayed in July 2025

Location, Location, Location

Stayed in August 2025

Old building smell. Requested parking, but manager had no parking for me when arrived.

In the city center.

Stayed in July 2025

Air conditioning, room must be renovated.

Exellent location; breakfast could be better, friendly staff.

Stayed in July 2025

Breakfast

Location & staff

Stayed in July 2025

The hotel has not fully realized its potential and has failed to capitalize on the beautiful building as it is in dire need of renovation and modernisation. The fridge in our first room didn’t close properly, in the second it was unplugged. There was mould in two of the three showers and the shower head in one bathroom falls off onto you as you shower. Each room offered different air conditioning or fans with varying levels of functionality. There were cables upon cables coming out of most outlets and the tv in one of the rooms didn’t work and after a 12 hour sightseeing day trip, we just wanted to unwind in bed and watch a movie. There are also issues getting from the lift to the reception area- if you happen to forget your key you become trapped behind a randomly placed glass door, which is annoying and also a fire hazard. In its current state and price point, I wouldn’t recommend staying here until the issues mentioned above are rectified.

Our room became water damaged after a rainstorm, which left it musty. The staff were very accommodating and offered us a small discount as well as free parking. We were moved into two adjoining rooms for our second night. The staff are friendly and the location is perfect. It is walking distance to the main square, restaurants and shopping districts. The building itself is beautiful with a wonderful central courtyard garden.

Stayed in July 2025

The room had no AC and while this was somewhat alleviated by a provided fan, you can still feel the difference. In addition, the breakfast is a pretty standard hotel breakfast but the food options are quite limited.

The staff was friendly and helpful, the room was clean, pretty spacious and the bathroom was also nice.

Stayed in July 2025

Carpets need some "upgrade"

Historic and yet stylish and a bit oldfashioned.

Stayed in July 2025

Very little

Very old and unique with great staff and service

Stayed in July 2025

The breakfast was very poor. We arranged car parking, the system wasn’t very good. As the hotel is in a pedestrian zone it meant having to call the hotel to get in through a barrier. We waited for 20 mins to then be told the fob to open the barriers wasn’t present, this meant waiting for another car to go through then hastily following it through. I just wondered why we could not have been given our own fob, bearing in mind the parking cost 35€ per day.

Lovely historical building with lots of charm. Location was perfect. The room was enormous.

Stayed in July 2025

Location is great. Affordable price. Staff are friendly.

Stayed in June 2025

Bathroom in kitchen Needed a more TLC

Quaint Location Lots v potential!

Stayed in June 2025

Only issue was there was no aircon in the room which wasn't ideal for a hot day.

Lovely hotel, huge room and friendly staff. Perfect location in the central town.

Stayed in June 2025

The pillows were rather lumpy and uncomfortable. There was no air conditioning but even on a very hot day (29degrees) with the window open , the room was cool enough.

The location in the city centre was great and the building was lovely, quirky, with antique furniture and comfortable shared spaces. A pretty courtyard is full of plants. The staff were very nice.

Stayed in June 2025

Little run down but still clean.

Right in centre of town. The historical quirkiness of the hotel was really nice.

Stayed in April 2025

Not cleaned well. Squished bug on wall throughout. Toilet not flushed when I arrived. Tea/coffee in room not replenished. Wasn't sure if breakfast had other than what was set out. I e. Could you also get a hot breakfast i. e. Scrambled eggs,etc

Location

Stayed in May 2025

Needs to keep on top of service levels .

Characterful, a bit quirky, and great location . Past celebrity guests ( signed photos in lounge ) include Diana Ross and Supremes …. how about that !

Stayed in May 2025

Some things in the room were not quite right e.g. a curtain off its track and a toilet flushing problems - things which can happen in an old hotel. The breakfast buffet was not really adequate and although the staff were wilingl to cook eggs, this was not offered to us, we had to ask - maybe because there were not enough staff on duty at breakfast time. On Sunday one young lady had to cook, serve coffee and wait at table. She did as well as she could!

Central for famous tourist landmarks and lots of cafe/restaurants/nice walks along the river. Staff were friendly and helpful though not particularly well-trained. The old-world style of the place and the spacious rooms. It was also great to have tea/coffee making facilities in the room.

Stayed in May 2025

There was no shampoo in the shower room. Wi-Fi was unstable and often disconnected.

Nice historical building in the best area for tourism. Staffs were so friendly and helpful.

Stayed in April 2025

There are a lot of stairs in the house, which is interesting, but it would be difficult for someone with mobility difficulties. The furniture is a bit old and worn - but it doesn't detract from the overall impression.

The house is very beautiful and historic.

Stayed in May 2025