The weekend party at the pool

Location

Stayed in August 2025

Beds are too firm

Clean and great location

Stayed in August 2025

Washroom without jet

Size, comfort, facilities

Stayed in August 2025

No weight scale or toiletries.

Staff are very helpful and polite.

Stayed in August 2025

N/A

Comfort, love the swimmjng pool and the vibe. Room is big and comfort

Stayed in July 2025

Nothing

Location, food quality, atmosphere, staff

Stayed in June 2025

Breakfast felt chaotic. You had to queue for a table for breakfast each day which came as a bit of a shock. The food at breakfast was varied and of a high quality though.

Our room was lovely and was cleaned daily. The room had UK plug points plus USB charging points too. The beds were comfortable and all required essentials were included - shampoo, conditioner etc. The room was a good size for our family of four. There are plenty of good restaurants within a 5min walk by the Marina. Staff were helpful and friendly. There is a huge swimming pool which is open 24hrs with a great water slide for kids (pool towels were provided). We much preferred staying on Sentosa as it felt less busy than the city centre and it was close to the kids amenities that we wanted to visit (Universal Studios, Aquarium). Tips: 1. If you go to Universal Studios, you need to buy the Express Pass. The ride queues are insane (we visited on a Thursday in August and even a tiny kids' ride had a 50min wait time). 2. Don't miss the Supertrees light show at Gardens by the Bay (each night at 7:45pm and 8:45pm). 3. Book the Marina Bay Sands viewing deck early if you plan to visit. 4. Download the Grab app as this is the best way to book a cab in Singapore (in our experience).

Stayed in August 2025

Nothing

EVERYTHING, Staff were exceptional, made sure we were always satisfied and happy Rooms and bathroom were super clean

Stayed in August 2025

Nothing to mention

Our family of 5 (3 teenagers) enjoyed a short stay to recharge before heading home to Australia after a big Europe trip. Great stopover destination.

Stayed in July 2025

The check in they let us wait until 3:00 pm exactly and we we arrived @11:00 am, note that I have contacted them before for our arrival time. Which made us so tired and upset.

Everything and the best thing that I did not find anywhere else is the 24 pool which is something that I wished for for a long time

Stayed in July 2025

Everything about this hotel was absolutely perfect. Would def come back again.

Stayed in July 2025

Carpet smell on level 4 was odd! Food, Drinks & water are overpriced (coke S$10!) that’s dearer than Marina sands!

Very friendly staff. Great pool with slide. Premier deluxe king beds interconnect together or can be side by side as arranged for us by the friendly staff. Breakfast was fantastic especially the egg station chef :) can’t wait to be back

Stayed in July 2025

Can’t fault it.

Great Hotel. Exceeded my expectations. Awesome pool and spa area. Staff is very friendly and accommodating. Room service was awesome. Great location.

Stayed in July 2025

The bar at the pool seemed under staffed and at peak periods it took a while to get a drink. Sun beds were limited during peak periods.

Location and surrounding were excellent. Free shuttle bus around Sentosa made access to all attractions a breeze. Staff could not do enough for your, with everywhere clean and well kept. Room was spacious and comfortable for 4 of us it.

Stayed in July 2025

Breakfast crowd management and overall food options are limited

We lost our son IPAD and the hotel found it and we collect it the next day, good job on this and much appreciated. My deposit was return in less than a week after check out, and this is outstanding.

Stayed in July 2025

Logistically it’s far from main attraction

Excellent

Stayed in June 2025

Nothing.

Great location and facilities to Universal theme park, Harry Porter, restaurants etc.

Stayed in July 2025

I should have used the pillow menu. Travel to the city gets expensive but we knew that when we booked the location.

So much to love - breakfast was amazing, staff so polite, property exceptionally clean, pool massive and so much fun.

Stayed in July 2025

Clean, breakfast was exceptional. But it was the staff that really made our stay perfect.

Stayed in July 2025

We ordered the signature beef burger and it was so delicious. The prawn pasta as well. Food was awesome. Breakfast had alot of variety for everyone to enjoy. The staff are knowledgeable and very helpful. Always ready to offer help. We shall be back again for sure

Stayed in June 2025

Slightly further from the monorail but staff were accommodating and happily booked us taxi’s.

It was stunning and very comfortable.

Stayed in June 2025

nothing!

The staff is remarkable! Everyone was so nice and caring. Although seems already quite a few years old, everything is in perfect shape. Sentosa Island is a bit away from the thrilling Singapore centre, but therefore a stay at W is the perfect retreat. Will not be my last time with W Sentosa Cove. :)

Stayed in June 2025

Excellence housekeeping

Stayed in June 2025

Amazing staff, so welcoming and attentive. Rooms were big with a beautiful view. And the free shuttle bus was convenient. Can't wait to stay again ☺️

Stayed in June 2025