Reviews of Strand Hotel 3 stars
25 Bencoolen Street, Bencoolen, 189619 Singapore, Singapore
#243 of 491 hotels in Singapore
Guests' ChoiceReview score
Based on 1262 hotel reviews
7.8Score breakdown
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Cleanliness
8.0
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Comfort
8.0
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Location
9.3
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Facilities
7.3
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Staff
8.5
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Value for money
7.7
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Free WiFi
8.5
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Reviewed: 26 August 2025
Petra
New Zealand8 reviews7.0“Utilitarian hotel in a great location if you want to be out all day.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
- • Submitted via mobile
This hotel is showing its age. The room was a bit battered and the foyer makes no attempt to be welcoming or appealing - not even a pot plant. Staff showed no interest in the guests. I would not recommend this hotel for people with accessibility needs - the shower is over a bath - some people like baths, but not easy to access the shower. Also the doors are fairly narrow and heavy.
The Strand hotel is centrally located with lots of interesting things to visit and do in walking distance. Our room was spacious with a good shower, and an opening window. The towels and bedding were good quality. We have stayed in more modern, fancier hotels that do not have these positive features.
Stayed in August 2025
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Reviewed: 19 August 2025
Yap
Malaysia6 reviews1 helpful vote9.0“Great. I will definitely stay there if I go to Singapore again.”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 2 nights
None.
The location is excellent. There are 3 MRT lines within the walking distance. There are many restaurants and even a mall within 10 minutes coverage. 2 convenient stores in 3 minutes' walk.
Stayed in August 2025
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Reviewed: 18 July 2025
Mathilda
Australia99 reviews17 helpful votes8.0“Great location”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
Nothing was really a deal breaker, dated furniture in room and bathroom but still very clean.
Excellent location, just next to a MRT station, also National Museum of Singapore. There are plenty of restaurants and the Raffles City Mall all within easy walking distance. The hotel and room were very clean, and the staff were all very helpful. The hotel price would pass as a budget level amount for the location and the fact Singapore has become very expensive. And as a 'budget hotel', whilst very clean, the room was quite dated. There were some amenities, tea and coffee as well as bottled water were provided. For a brief stay, considering the location, well worth staying in this hotel.
Stayed in July 2025
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Reviewed: 10 July 2025
Douglas
United States33 reviews2 helpful votes7.0“The stay was good a bit less than I expected. Would still stay there again.”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 4 nights
Lack of an on site restaurant.
Location, location, location.
Stayed in July 2025
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Reviewed: 19 May 2025
Kelvin
Singapore31 reviews5 helpful votes7.0“overall was a pleasant stay”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
quite strong mushy smell when open the door to the room Sheet have some stain
big and spacious room. reasonable clean
Stayed in May 2025
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Reviewed: 13 May 2025
Lee
New Zealand28 reviews1 helpful vote9.0“We have stayed here several times mainly because of the location, but as my husband commented, if we have to stay longer”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Bed too hard, lack of linen, only 2 towels and a floor mat, no hand towel or face cloths.
Location
Stayed in May 2025
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Reviewed: 8 May 2025
Jacqui
Australia10 reviews2 helpful votes8.0“Older hotel and a little grotty”- • Leisure trip
- • People with friends
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The place was old and a little grotty.
The location was great.
Stayed in April 2025
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Reviewed: 5 May 2025
Jun
Australia1 review8.0“Comfortable stay, recommended for short stays who like access to MRT”- • Leisure trip
- • Group
- • Deluxe Twin Room
- • Stayed 3 nights
Room was comfortable and clean, staff were friendly and helpful, small snack machine outside for snacks and location was excellent in terms of being close to 3 MRT lines.
Stayed in April 2025
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Reviewed: 3 May 2025
Sair
Pakistan68 reviews13 helpful votes7.0“Comfortable place to stay!”- • Leisure trip
- • People with friends
- • Standard Twin Room
- • Stayed 5 nights
- • Submitted via mobile
There was no breakfast on offer. The hotel can improve in offering more facilities.
The location is amazing: Right in front of metro. Wifi was also great! Room size was adequate and a window made it even better. Beds were comfortable as well.
Stayed in April 2025
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Reviewed: 3 May 2025
Kevin
United Kingdom2 reviews7.0“Great location and value for money”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Dated and a little basic.
Location superb. Very clean. Staff helpful.
Stayed in May 2025
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Reviewed: 24 April 2025
Wojciech
United States1 review7.0Good- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Smell in lobby.
Stayed in March 2025
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Reviewed: 17 April 2025
James
Australia12 reviews1 helpful vote7.0“Convenient stay, close to transport and plenty of food outlets within walking distance.”- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Beds were quite hard and basic facilities. Great location though and staff very friendly.
Stayed in April 2025
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Reviewed: 7 April 2025
Mufti
Indonesia25 reviews3 helpful votes8.0“stategic location”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Location in front of MRT station. Many restaurant and 7-11 in walking distance.
Stayed in March 2025
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Reviewed: 28 March 2025
Teodoro
Saudi Arabia3 reviews7.0“It is good to stay in your hotel and i will recommend it to my friends.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Lighting is a bit luvking.
Your staff are so helpful and location is great.
Stayed in March 2025
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Reviewed: 27 March 2025
Mark
New Zealand7 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The room was a good size and the bed was comfortable. Would happily stay there again.
Stayed in March 2025
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Reviewed: 22 March 2025
George
Australia3 reviews9.0“Overall enjoyed the stay as the property is in a good location close to public transport”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 5 nights
- • Submitted via mobile
Old style
Location
Stayed in February 2025
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Reviewed: 15 March 2025
Bryan
Philippines2 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Had an excellent comfortable stay... will stay here again in my next visit!
Stayed in March 2025
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Reviewed: 5 March 2025
L
United Kingdom16 reviews4 helpful votes9.0“Great no frills hotel”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The curtains as the part that covered the window were voile, the heavier fabric ones were just decorative so you could not pull them together at night.
Location, very close to Bencoolen MRT. We had booked a standard twin but received a free upgrade to a superior twin. The room was very spacious and clean. They let us check in early. Staff very helpful. The area next to reception with tea/coffee/water is a nice touch.
Stayed in March 2025
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Reviewed: 3 March 2025
Tony
Malaysia1 review7.0Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Overall, basic necessities are in place and clean ... no real issue. However, it will be great for the hotel to refurbish some of the old furnitures to give it a more classy appearance.
Stayed in January 2025
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Reviewed: 24 February 2025
May
New Zealand1 review9.0“Though it was a bit pricey, the location is very convenient and the staff were all very accomodating”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 6 nights
- • Submitted via mobile
None so far
Wish there was breakfast included
Stayed in February 2025
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Reviewed: 22 February 2025
Sharon
United Kingdom13 reviews6 helpful votes7.0“Location and staff are superb.”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 5 nights
- • Submitted via mobile
After a full day of sightseeing, I was hoping to put my feet up and relax in front of the TV… but, to my disappointment and surprise, the ONLY English Channel was a Singaporean news channel. Cable needs to be invested as many English speakers pass through the hotel. Little luxuries go a long way. The bath didn’t retain water so a shower was the only option. No flannels provided.
Location, Location, Location. The hotel is situated directly opposite the MRT station on the main Downtown line - Everywhere is easily accessible. The staff were also very obliging.
Stayed in February 2025
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Reviewed: 15 February 2025
Companion
Malaysia54 reviews10 helpful votes8.0“Comfortable Basic Convenient”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Wish there were more amenities e.g. shower cap, cotton buds...
Looks new. Bright and clean. Bed and room was comfortable. Strong shower with hot water and tub. Able to get drinking water from the lounge downstairs. Next to the Downtown MRT line and walkable to the Red, Purple, Green and Orange line.
Stayed in February 2025
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Reviewed: 9 February 2025
Alan
United Kingdom61 reviews10 helpful votes7.0“Very convenient, clean but tired looking rooms”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
The fact that only bath towels were provided and no hand towels. The bed in room 415 was very hard and not at all comfortable to sleep on. The room definitely needed refurbishment and it was tired.
The location was good and convenient for the MRT. The staff were very good and helpful. It was very clean. We had a kettle and safe.
Stayed in February 2025
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Reviewed: 7 February 2025
Royah
Philippines8 reviews9.0“We had a great stay.”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 3 nights
Location was great! It was near restaurants, 7/11 and a stone's throw away from the Bencoolen Station.
Stayed in January 2025
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