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Reviews of ibis budget Singapore West Coast 2 stars

418 Pasir Panjang Road, 118759 Singapore, Singapore

#309 of 491 hotels in Singapore

Guests' Choice

Review score

Based on 453 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.8

  • Location

    8.2

  • Facilities

    7.4

  • Staff

    8.9

  • Value for money

    7.6

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 29 August 2025

    8.0
    it was great
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    no, nothing at all

    people there were so nice

    Stayed in August 2025

  • Reviewed: 24 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The size of the room is very small, there is hardly any place to walk

    Very supportive staff

    Stayed in July 2025

  • Reviewed: 18 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location

    Stayed in July 2025

  • Reviewed: 30 July 2025

    7.0
    Very courteous and helpful staff, safe, clean and accessible, with all the required amenities
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 6 nights

    I would have wanted the size of the room to be a bit bigger, but the size was accurately mentioned in the description and so I cannot say that it was a surprise.

    The room was small compared to my expectations, but exactly according to the room description. It regularly cleaned, the staff was VERY helpful and the breakfast was good. I would not mind staying there again for my next trip. The location of the hotel was also very good, and connected by public transport. The staff was very courteous and helpful.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    Not sure why we should use their app to check in and out.

    Staff was very helpful.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    6.0
    Pleasant
    • Solo traveller
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The rooms are small, you shower in the whole bathroom and it is located far from the touristic areas.

    The staff was nice.

    Stayed in May 2025

  • Reviewed: 7 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room (No Window)
    • Stayed 5 nights
    • Submitted via mobile

    None

    Accessible and accommodating staff/personnel

    Stayed in June 2025

  • Reviewed: 26 May 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 5 nights

    Many thanks to friendly and helpful staff and especially to Mr. Roy Shammy

    Stayed in May 2025

  • Reviewed: 11 May 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    But the bathroom is very small and has no shower. So after showering, the entire floor gets wet, including the toilet.

    The towels and bed linen are very clean, as are the attendants Eng Lee, Mainm, Inn and all the other attendants.

    Stayed in May 2025

  • Reviewed: 27 April 2025

    7.0
    Good
    • Business trip
    • Couple
    • Deluxe Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Staff communication, location, Room

    Stayed in April 2025

  • Reviewed: 22 April 2025

    8.0
    A comfortable and convenient stay overall, offering good value for money.
    • Business trip
    • Couple
    • Standard Double Room (No Window)
    • Stayed 7 nights

    I stayed at this hotel as a budget-friendly option, and overall, it was good value for money. The room was compact, as expected for the price range, and while amenities like tea, coffee, and sugar were limited, they were readily available upon request at any time, which was appreciated. I did experience some inconvenience during check-in due to an issue with scanning my passport. Additionally, the mobile app check-in and digital key access process was a bit problematic and could be improved for smoother usability. That said, for a budget hotel, it delivered what it promised and served the purpose well.

    The staff was extremely friendly and helpful. They were always willing to help. Room was clean and neat. Housekeeping did a very good job. The location was excellent since there was a bus station just at the doorstep. There were many restaurants near by and also a 7Eleven as well. I want to acknowledge the support of Roy, Wan Firdavs and Ian who were extremely helpful during my stay at Ibis Budget West Coast.

    Stayed in April 2025

  • Reviewed: 20 April 2025

    6.0
    Good for singles and overnight stays
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was too small as compared to other similar hotels. In room facilities were very limited and we can hear water running and dripping the whole night

    Clean & rather comfortable

    Stayed in April 2025

  • Reviewed: 16 April 2025

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Standard Double Room (No Window)
    • Stayed 1 night
    • Submitted via mobile

    The room is not sound proof. You can almost hear everything happening outside the room

    Super friendly staffs

    Stayed in April 2025

  • Reviewed: 12 April 2025

    7.0
    Convenient and safe!
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    All stuffs are kind, friendly, and polite.

    Stayed in April 2025

  • Reviewed: 11 April 2025

    7.0
    OK for 1 or 2 nights just to go back to sleep.
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    The walls are flimsy to cut out external noise. Even a regular conversation in next room can be so clearly heard.

    Stayed in April 2025

  • Reviewed: 9 April 2025

    7.0
    fairly okay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    amenities,lobby

    location

    Stayed in April 2025

  • Reviewed: 2 April 2025

    7.0
    Clean Decent Worth the money. No Laundry and Gym
    • Leisure trip
    • Solo traveller
    • Standard Double Room (No Window)
    • Stayed 4 nights

    The hotel didn't have a laundry facility. As a person who stays close to a week this is very essential.

    It was clean room, not super clean but acceptable. For me the Locations was perfect. My office was in One north and it was one bus away. same goes to Clementi and Vivo city as well

    Stayed in March 2025

  • Reviewed: 6 March 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 5 nights

    Breakfast was okay, not a lot of choice though. It's quite far from the metro as well, so you will need to take grab or bus to get around. City center will take you a bit of time.

    The staff was absolutely amazing. They were extremely friendly and made sure you feel welcome. Room was very clean as well. If you want to be close to the science park, the location is okay.

    Stayed in February 2025

  • Reviewed: 1 March 2025

    6.0
    Pleasant
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    All staff are familiar and nice location .Thanks

    Stayed in February 2025

  • Reviewed: 1 March 2025

    6.0
    Pleasant
    • Couple
    • Standard Double Room (No Window)
    • Stayed 1 night
    • Submitted via mobile

    Nice

    Stayed in March 2025

  • Reviewed: 23 February 2025

    8.0
    The price is reasonable and convenient
    • Business trip
    • Couple
    • Standard Double Room (No Window)
    • Stayed 1 night
    • Submitted via mobile

    Nothing so far…

    Modern, clean

    Stayed in February 2025

  • Reviewed: 20 February 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    The window of room can not open. After shower, the room getting humid, which makes sleep unconfortable.

    Good location, 7-11 near by, and bus station.

    Stayed in February 2025

  • Reviewed: 4 February 2025

    8.0
    Definitely worth the money,would recommend friends
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No comment for now.

    I booked the hotel for my friends from overseas.They were extremely happy with the service, the room and everything.Cleanlinees is main concern.Good feedback received. Staff was helpful during check in and it was smooth process. Peaceful ambience / location.

    Stayed in February 2025

  • Reviewed: 28 January 2025

    8.0
    Comfy stay but a bit far away
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It's a bit far away from the main city area it took me over 50 minutes to get to the city using buses and would often mean that I would have to take lots of different buses to get to where I wanted to go.

    Comfy rooms ( good for solo travelers), welcoming and helpful staff, rooms were well cleaned and the Aircon was very good, very easy access to convenience stores and restaurants as well as a bus stop right outside the hotel. 30 minute walk from haw par villa.

    Stayed in January 2025

Showing 1 – 25

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