Reviews of Holiday Inn Express Singapore Orchard Road by IHG 4 stars
20 Bideford Road, Orchard, 229921 Singapore, Singapore
#134 of 491 hotels in Singapore
Guests' ChoiceReview score
Based on 1639 hotel reviews
8.4Score breakdown
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Cleanliness
8.8
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Comfort
8.8
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Location
9.5
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Facilities
8.4
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Staff
8.9
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Value for money
8.1
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Free WiFi
8.6
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Reviewed: 1 September 2025
Tahmid
Bangladesh6 reviews3 helpful votes9.0“Honest review.”- • People with friends
- • Standard Queen Room with Single Sofa Bed - Free Breakfast
- • Stayed 7 nights
- • Submitted via mobile
Nothing of dislike.
Everything.
Stayed in August 2025
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Reviewed: 31 August 2025
Karla
Philippines11 reviews8.0“We had a good stay!”- • Leisure trip
- • Family with young children
- • Standard Queen Room - Free Breakfast
- • Stayed 2 nights
- • Submitted via mobile
Nothing
It has a very good location. It’s very close to shopping malls and restaurants.
Stayed in August 2025
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Reviewed: 31 August 2025
Milagros
Philippines21 reviews1 helpful vote8.0“VGood Hotel in the middle of Orchard”- • Leisure trip
- • Solo traveller
- • Standard Queen Room - Free Breakfast
- • Stayed 2 nights
- • Submitted via mobile
The breakfast was so-so.
Very good location and the rooms are really huge.
Stayed in August 2025
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Reviewed: 25 August 2025
Ejaz
Sri Lanka4 reviews8.0“Value for money”- • Leisure trip
- • Couple
- • Standard Queen Room - Free Breakfast
- • Stayed 3 nights
- • Submitted via mobile
Could be better. Limited variety. No action station for eggs. Cheese was sliced cheddar. Bread only regular sliced bread.
Stayed in August 2025
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Reviewed: 25 August 2025
Adeline
Malaysia1 review1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Standard Queen Room with Single Sofa Bed - Free Breakfast
- • Stayed 4 nights
- • Submitted via mobile
A lot of processed food was served.
Stayed in July 2025
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Reviewed: 19 August 2025
Mary
Malaysia11 reviews2 helpful votes7.0“OK. Can be improved.”- • Leisure trip
- • Couple
- • Standard Twin Room - Free Breakfast
- • Stayed 1 night
Dining area was too small. The lounge chairs were not meant to be dining chairs as they were too low for comfort when u are eating. Breakfast was OK only - Not much choices. Bathroom shower pressure was not strong enough.
Overall Good for the price. Clean.
Stayed in August 2025
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Reviewed: 13 August 2025
Roselyn
France20 reviews1 helpful vote8.0“Room is clean and friendly staff”- • Leisure trip
- • Family with young children
- • Standard Room with Free Breakfast
- • Stayed 2 nights
- • Submitted via mobile
Friendly staff and helpful
Stayed in August 2025
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Reviewed: 7 August 2025
David
United Kingdom16 reviews4 helpful votes9.0“Great location and a very clean and tidy hotel with super helpful staff.”- • Leisure trip
- • Couple
- • Standard Queen Room - Free Breakfast
- • Stayed 2 nights
- • Submitted via mobile
Only one machine to get hot drinks for breakfast and in a difficult position to get access to
Location is great for access to MRT system
Stayed in August 2025
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Reviewed: 5 August 2025
Rachelle
Philippines13 reviews9.0“Enjoyable, efficient, friendly stay”- • Leisure trip
- • Family with young children
- • Standard Queen Room with Single Sofa Bed - Free Breakfast
- • Stayed 8 nights
how everything was easy (easy to check in, easy to check out)
Stayed in August 2025
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Reviewed: 2 August 2025
Smokey1900
Canada7 reviews2 helpful votes7.0“its too pricy, no swimming pool available.”- • Leisure trip
- • Solo traveller
- • Standard Queen Room - Free Breakfast
- • Stayed 1 night
My flight came earlier, we communicated about my arrival and asked to check in early if possible, Soon i was there around 9;30 am, I was told my room will be ready mostly probably around 1 to 3 pm. I asked them to keep my luggage for safe keep and they took it to their storage while I went out to eat and come back at 10;30 am.I stayed in the foyer and sat there for 3 hours waiting for them to tell me. Hotel clients were coming and going and some got their rooms ready when they check in while i was there sitting waiting for my turn, as seem as no one noticed and asked me. I eventually asked the receptionist as i saw later comer got room faster than I am, and if i room is ready. she asked for my passport and then check in her drawer with lists of papers and mine was at the bottom. This is un professional she should apologized as I was there for 4 hours waiting, shouldn't you asked why i am there?
i stayed at the hotel located at orchard road that took half hour to reach as i was from the international airport. Their Breakfast was awesome and delicious, koodo to the cook and the room was ok, it was single room cleaned and a great layout. i like it.
Stayed in July 2025
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Reviewed: 1 August 2025
Anurag
India12 reviews2 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Standard Room with Free Breakfast
- • Stayed 4 nights
- • Submitted via mobile
Heart of city location.. equal distance to all major attractions
Stayed in May 2025
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Reviewed: 27 July 2025
Pippa
New Zealand4 reviews3 helpful votes9.0“Excellent”- • Leisure trip
- • Solo traveller
- • Standard Queen Room - High Floor/Free Breakfast
- • Stayed 1 night
- • Submitted via mobile
Nothing
Friendly, very accommodating staff, great location, clean & comfortable
Stayed in July 2025
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Reviewed: 25 July 2025
Murray
Australia13 reviews3 helpful votes9.0“This is the second time we have stayed at this hotel, and we would probably stay here again.”- • Leisure trip
- • Couple
- • Standard Queen Room - Free Breakfast
- • Stayed 2 nights
Fitness centre not airconditioned.
Room was modern and fresh and adequately furnished. Location was very convenient. Staff were pleasant and helpful.
Stayed in July 2025
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Reviewed: 25 July 2025
Massimiliano
Italy19 reviews1 helpful vote9.0“Excellent and convenient to visit the city center.”- • Leisure trip
- • Family with young children
- • Standard Queen Room with Single Sofa Bed - Free Breakfast
- • Stayed 3 nights
- • Submitted via mobile
Excellent location to visit both the Orchard road area and other most iconic locations. The metro station is 5 minutes walk away from the hotel. Really good breakfast. Good price for what the hotel offers, copared to other more expensive hotels.
Stayed in July 2025
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Reviewed: 24 July 2025
Marrilady
Philippines19 reviews2 helpful votes8.0“It was a very comfortable stay and very convenient if you are going around the city. Bit more expensive, but I think you”- • Leisure trip
- • Group
- • Standard Queen Room with Single Sofa Bed - Free Breakfast
- • Stayed 3 nights
- • Submitted via mobile
Minor - shower area, water tends to seep out because of how the door was built to be used when using toilet/ using shower. Fairly similar breakfast for our 3 days stay, maybe add a bit more variety and local flavor as well
Location , very clean and comfortable stay MRT station a short walk away, if you want to shop around orchard, very convenient
Stayed in July 2025
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Reviewed: 24 July 2025
Marianne
New Zealand1 review8.0“Bring close to Somerset and shopping malls a big bonus”- • Leisure trip
- • Couple
- • Standard Queen Room - Free Breakfast
- • Stayed 2 nights
- • Submitted via mobile
Just busy and compact
Breakfast was good.. just fairly busy and compact area
Stayed in July 2025
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Reviewed: 20 July 2025
Sianitawati
Indonesia21 reviews3 helpful votes9.0Superb- • Family with young children
- • Standard Room with Free Breakfast
- • Stayed 1 night
- • Submitted via mobile
the room a bit small..
the location is great in the centre of Orchard road.. many restaurants and shopping places
Stayed in June 2025
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Reviewed: 20 July 2025
Mugdha
Australia2 reviews8.0“Comfortable stay at a great location”- • Leisure trip
- • Family with young children
- • Standard Room with Free Breakfast
- • Stayed 6 nights
- • Submitted via mobile
It is difficult to pick something, but I would have liked more comfortable furniture in the reception area. We arrived earlier than expected, but an early check-in was not available. Hence, we waited in the reception area for a longer time.
The hotel's location was convenient for local travel. The train station and bus stops were a short distance from the hotel, which made our daily travel easier. The staff was warm and welcoming! The rooms were compact but comfortable. The breakfast offered a nice variety of vegetarian and non-vegetarian food choices. The food was delicious and well-presented. The hotel also offered facilities like laundry and a gym, which was a bonus.
Stayed in July 2025
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Reviewed: 27 June 2025
Karen
New Zealand14 reviews7.0Good- • Leisure trip
- • Couple
- • Standard Queen Room - Free Breakfast
- • Stayed 2 nights
Location to attractions is a bit far away, have to use taxi's.
Staff were friendly and helpful, breakfast was good.
Stayed in May 2025
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Reviewed: 24 June 2025
Julie
Philippines4 reviews2 helpful votes9.0“Convenient and comfortable stay”- • Leisure trip
- • Group
- • Standard Room with Free Breakfast
- • Stayed 3 nights
- • Submitted via mobile
Small space
It gives a variety of choices for breakfast and there is something different to try and eat every day.
Stayed in June 2025
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Reviewed: 23 June 2025
Socheata
Cambodia7 reviews5 helpful votes9.0“My kids loved the stay, the location is best to easy access to Paragon, Pullman or somerset 313. Will come back next vis”- • Leisure trip
- • Couple
- • Standard Room with Free Breakfast
- • Stayed 3 nights
- • Submitted via mobile
N.a
Easy to access to malls and properties staff are very friendly and helpful.
Stayed in June 2025
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Reviewed: 19 June 2025
Wendy
United Kingdom16 reviews2 helpful votes8.0“Great location for a quick stopover in Singapore”- • Leisure trip
- • Couple
- • Standard Queen Room - Free Breakfast
- • Stayed 4 nights
- • Submitted via mobile
Would have loved a pool or somewhere to have some downtime after busy days out.
The location was perfect .
Stayed in June 2025
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Reviewed: 14 June 2025
Michelle
South Africa2 reviews2 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Standard Queen Room - Free Breakfast
- • Stayed 2 nights
- • Submitted via mobile
Maybe a spa facility
Closeness to main Street Cleanliness Staff
Stayed in June 2025
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Reviewed: 11 June 2025
Sarah
United Arab Emirates3 reviews7.0Good- • Leisure trip
- • Family with young children
- • Standard Queen Room with Single Sofa Bed - Free Breakfast
- • Stayed 4 nights
- • Submitted via mobile
overall okay
front desk staff a bit off
Stayed in June 2025
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