Room size was just ok, but one can see that hotel is getting old. Furniture and appliances has seen better times. There was a sewage smell after using water (shower and washing bowl). AC was quite aggressive cooling and difficult to set up at desired temperature. Value for money is questionable (late checkout - 6 pm was offered for 80 EUR).

Location is very close to MRT stations and centre. Breakfast was very good and always fresh products were offered. Water was available at each floor (one dispenser for each floor) - however design of the dispenser itself makes filling large bottles (including carafe offered in room) problematic.

Stayed in August 2025

Unfortunately TV in room didn’t work and the aircon was very noisy and nearly fell on uneven step in bathroom and front desk was slow to respond when checking out

Location was the best and very comfortable room

Stayed in August 2025

More information about hotel services because informaton on the tv was very slow

Location in good place

Stayed in August 2025

I think it needed more machines for the launderette as the waiting time with one of each was difficult

The staff was amazing and couldn’t do enough!

Stayed in August 2025

Lovely roof top pool

Stayed in August 2025

Room service often forgot my order, became routine to call to check my order being actioned, to be fair it was often late in the evening after work, but recommend the staff check process is in place to check this isn't happening routinely.. I'd say it happened about 4 of the nights. Otherwise, honestly, every time I called or spoke with staff very attentive, not too much trouble, helpful, perfectly delightful, made the difference when a solo traveller.

Helpful staff, good facilities, good location, comfortable,

Stayed in August 2025

There is a old moldy smell

Location and accesibility and the window view

Stayed in August 2025

Close to everything

excellent selection for breakfast

Stayed in July 2025

The room was equipped with a two ring hob and microwave but the only thing to cook in was one deep frying pan. There was cutlery but no sharp knife or any cooking tools.

Room was very spacious and good facilities in the room

Stayed in August 2025

The rooms was comfortable and clean if not a little dated. The location is amazing, so close to eveything we wanted to see. The breakfast choice was amazing.

Stayed in July 2025

Location

Location

Stayed in July 2025

The laundry facilities did break down for a couple of days which was inconvenient. Other than that, the hotel interiors could benefit from a bit of freshening up but that was a minor aesthetic preference.

Furama City Centre is very conveniently located to Chinatown and Clarke Quay. It's a stone's throw from many other sights and a short walk to either Chinatown or Clarke Quay MRT stations. Chinatown Point is over the road and we had everything we needed on a daily basis. The rooms were comfortable and clean. We were fortunate to have a room facing Marina Bay so witnessed some of the SG60 Fireworks rehearsals in the lead up to National Day 2025. The pool was clean, the laundry facilities and gym welcome conveniences. The staff were friendly and helpful especially when my elderly father fell ill and needed an ambulance. They were accommodating with his room arrangements and supporting our needs during this unfortunate incident. It made the stressful moment easier to navigate in the immediacy of the crisis.

Stayed in July 2025

I was on a floor that need a little attention, the hotel is in the process of upgrading but hadn’t gotten to the lower floor I was on

Central location, easy access to two MRT stations and China Town

Stayed in August 2025

Most of the food was lukewarm.

Had an excellent selection of food available.

Stayed in August 2025

Old facility

Location, Chinatown, close to MRT

Stayed in August 2025

The bed was to hard.. We think you should have 2 comfortable chairs in each room

Breakfasts were very good.

Stayed in July 2025

Overall the hotel is tired looking and needs modernised and better finished, especially the corridors.

The location is amazing, close to metro and chinatown. Also loved the pool area. Our room was nice and comfortable and had an incredible view.

Stayed in July 2025

1. Noise from the wash basin waste line 2. Stench from the bathroom vents

Stayed in August 2025

Just one key.

Great location. Good size for 3 adults.

Stayed in July 2025

.

.

Stayed in August 2025

Standard a little down from surrounding hotels in the area

Perfect location in Singapore for exploring the city's beauty

Stayed in July 2025

The overall cleanliness and attention to detail did not meet the standards I expected. While the staff were polite, the lack of proper housekeeping significantly affected my experience. Unfortunately, I would not choose to stay here again unless there are noticeable improvements.

I recently stayed at Furama City Hotel during my visit to Singapore. While the location is quite convenient, close to Chinatown and with good access to public transportation, I must admit that my experience wasn’t as comfortable as I had hoped. The room felt outdated and lacked the warmth and cleanliness I usually expect from a 4-star property. The overall ambiance was somewhat impersonal, and I found it hard to relax after a long day exploring the city. Although the staff were courteous, the service did not consistently meet expectations in terms of responsiveness and attention to detail.

Stayed in August 2025

Very busy place, moderate services & feels like a self service apartment.

Close to some tourist spots.

Stayed in July 2025

The general cleanliness of the hotel

Location was excellent right in the heart of china town and walking distance to Clarke Quay.

Stayed in August 2025