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  4. Reviews of Chic Capsule Otel

Reviews of Chic Capsule Otel 2 stars

13 Mosque Street, Chinatown, 059493 Singapore, Singapore

Review score

Based on 706 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.5

  • Location

    9.1

  • Facilities

    7.3

  • Staff

    9.0

  • Value for money

    7.7

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 21 January 2025

    7.0
    Nice vibe but needs some work
    • Leisure trip
    • Solo traveller
    • Super Single Mixed Capsule (Upper Deck)
    • Stayed 2 nights
    • Submitted via mobile

    Chic Capsule Otel was under renovation and I got message couple days before that my accommodation was changed Bohemian. That place would also need some renovation. My personal tv didn't work and there was mould on the shower booths.

    The location was nice and I ended to spend most of my time in China Town. The staff and vibe was nice too.

    Stayed in January 2025

  • Reviewed: 24 December 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Super Single Mixed Capsule (Upper Deck)
    • Stayed 7 nights
    • Submitted via mobile

    Place in Chinatown near a metro station. Excellent. People working there were really nice and helpful

    Stayed in December 2024

  • Reviewed: 18 December 2024

    8.0
    Best place to stay in Singapore City
    • Leisure trip
    • Solo traveller
    • Super Single Mixed Capsule (Upper Deck)
    • Stayed 4 nights
    • Submitted via mobile

    Toilets and showers were not separated.

    De location was perfect for a trip to Singapore City! Restaurants everywhere, the Metrostation just around the corner and a big mall next to the Metrostation! The hostel was clean (the lady who cleans the beds and bathrooms really does a great job) and had very friendly people who ran the place. Don't forget the TV with headphones in the capsules! It's such an amazing idea! I would recommend it 100%!

    Stayed in December 2024

  • Reviewed: 11 December 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Super Single Mixed Capsule (Lower Deck)
    • Stayed 2 nights
    • Submitted via mobile

    Was close to chinapoint mall and several other places that were nice to visit, the girl at the front desk was very kind and friendly.

    Stayed in December 2024

  • Reviewed: 21 November 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Super Single Mixed Capsule (Upper Deck)
    • Stayed 2 nights

    The toilet is in the room, but the sink outside. Someone did not stop to yell in the dorm in the middle of the night and the receptionist did nothing to fix this.

    Stayed in November 2024

  • Reviewed: 18 November 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Super Single Mixed Capsule (Upper Deck)
    • Stayed 5 nights
    • Submitted via mobile

    I liked it at all

    The staffs were really good , friendly and cheering

    Stayed in November 2024

  • Reviewed: 18 October 2024

    6.0
    Bed bugs
    • Leisure trip
    • Solo traveller
    • Super Single Mixed Capsule (Upper Deck)
    • Stayed 2 nights
    • Submitted via mobile

    I got bed bugs from this hostel. Contacted the property several times and no answer from them. So they’re only nice before you make the payment. Bed bugs are no joke and this people dont even reply. Be careful if staying here check the mattress before.

    Romms are fine but toilets are not cleaned

    Stayed in October 2024

  • Reviewed: 14 October 2024

    7.0
    Great location to discover Singapore
    • Leisure trip
    • Solo traveller
    • Super Single Mixed Capsule (Upper Deck)
    • Stayed 1 night
    • Submitted via mobile

    A lot of drunk guest that stay out till very early morning to sing karaoke and getting drunk. Also the bathroom could be cleaned a little bit more often.

    Amazing staff! Really going beyond to make all the guest happy. The location is perfect to explore Singapore with a lot of food options just around the corner.

    Stayed in October 2024

  • Reviewed: 11 October 2024

    7.0
    Excellent location!
    • Business trip
    • Solo traveller
    • Super Single Female Capsule (Lower Deck)
    • Stayed 2 nights

    The toilet and bathroom are not too clean, and it is unisex.

    Location is extremely great! China town, eateries till late night, close to MRT, easy to travel around.

    Stayed in September 2024

  • Reviewed: 29 September 2024

    9.0
    Good, cheap and tv is a plus
    • Leisure trip
    • Solo traveller
    • Super Single Mixed Capsule (Upper Deck)
    • Stayed 17 nights
    • Submitted via mobile

    the headphones of my tv didn't work too well. it's cable had to be adjusted quite often

    pretty good and clean bed. nice to have a tv at night. especially if you stay for a longer period like I did

    Stayed in September 2024

  • Reviewed: 19 September 2024

    7.0
    Use credit card will be charged extra 3% fee.
    • Leisure trip
    • Solo traveller
    • Super Single Mixed Capsule (Lower Deck)
    • Stayed 1 night

    1. Hostel should mention that If you want to PAY WITH CREDIT CARD, THERE IS AN EXTRA 3% FEE WILL BE ADDED ON. So in another way, they accpet cards, but you will pay extra fee. 2. There is only 1 toilet on the ground floor room. If it's occupied, there are 3 more on the 1st floor. If it's in the rush hour, you might have to wait. The toilet/shower on the 1st floor uses frosted glass for compartments. If you do care about privacy, this is not the hostel you should book.

    Location is pretty good. Staff is friendly.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Super Single Mixed Capsule (Upper Deck)
    • Stayed 2 nights
    • Submitted via mobile

    Blanket and towel not at the bed when check in. Staff said will bring now but nothing happen till I reminded her. The pillow need to be upgraded as it is too soft and when lie down, the head is almost level with the bed as if no pillow is under the head.

    It is located at the Chinatown. Very convenient for food and shopping. MRT is closed by and easy for travelling.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Super Single Female Capsule (Lower Deck)
    • Stayed 3 nights
    • Submitted via mobile

    -Only one small bathroom shared for 10+ people (it was clean but not at night) -No mirror or sink you have to brush at other dorm washroom -No elevator (be ready to carry your luggage up)

    The location is very close to mrt, restaurants, bars etc. The capsule are clean, with tv, headphone & curtain for privacy. The staff was very helpful & friendly

    Stayed in September 2024

  • Reviewed: 13 September 2024

    7.0
    Overall, while the service and location were great, the hotel needs significant improvements in cleanliness and linen qu
    • Leisure trip
    • Solo traveller
    • Super Single Female Capsule (Lower Deck)
    • Stayed 3 nights
    • Submitted via mobile

    However, the cleanliness and quality of the bedding left much to be desired. The sheets had visible stains and felt old and dirty. Additionally, the towels had a strong, unpleasant odor, which was off-putting. The blanket was also quite old and of poor quality, making for an uncomfortable sleep.

    The hotel is in an excellent location, making it convenient for exploring the area. On the positive side, the staff were friendly.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    7.0
    Good place
    • Business trip
    • Solo traveller
    • Super Single Mixed Capsule (Upper Deck)
    • Stayed 3 nights

    No

    Good location

    Stayed in August 2024

  • Reviewed: 2 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Super Single Female Capsule (Upper Deck)
    • Stayed 3 nights

    The upper deck of the rooms is quite difficult to climb.

    The property offered great value for money and was conveniently located near the Chinatown MRT station and other attractions. The breakfast was quite satisfactory for the price, and the space was clean and roomy.

    Stayed in August 2024

  • Reviewed: 24 August 2024

    8.0
    Excellent option for a hostel
    • Leisure trip
    • Solo traveller
    • Super Single Mixed Capsule (Lower Deck) in a 4-Bedroom
    • Stayed 2 nights
    • Submitted via mobile

    Toilets in the same cubicle as the shower took some getting used to - mostly in terms of avoiding the wet floor.

    Excellent location, helpful and welcoming staff (great recommendations!), and nice quiet stay in the 4 bed room.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    9.0
    Satisfied
    • Leisure trip
    • Group
    • Super Single Mixed Capsule (Upper Deck)
    • Stayed 1 night
    • Submitted via mobile

    Waiting area

    Receptionist was kind and cheerful

    Stayed in August 2024

  • Reviewed: 14 August 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Super Single Female Capsule (Lower Deck)
    • Stayed 5 nights
    • Submitted via mobile

    Please do renovate the bathrooms.

    Lovely people, excellent location

    Stayed in August 2024

  • Reviewed: 9 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Super Single Mixed Capsule (Lower Deck)
    • Stayed 3 nights

    Good location clean quiet, friendly people. Young lady receptionist from Philippines was exceptionally friendly and helpful.

    Stayed in July 2024

  • Reviewed: 3 August 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Super Single Mixed Capsule (Lower Deck)
    • Stayed 1 night
    • Submitted via mobile

    There is only one attached toilet and bathroom and it becomes difficut in case of emergency if the toilet is occupied

    It is very near to Chinatown MRT Each cubicle has a dedicated TV set The staff is very cooperative

    Stayed in July 2024

  • Reviewed: 29 July 2024

    6.0
    You get what you pay for!
    • Leisure trip
    • Solo traveller
    • Super Single Female Capsule (Upper Deck)
    • Stayed 7 nights
    • Submitted via mobile

    The bed was horrible and gave me back pain. There’s a big indentation in the middle of the bed and other guests beds were similar. The sheets are stained. It gets a little loud in the dorm room and some people are messy and inconsiderate. A neighboring facility gets really loud too so bring earplugs.

    Location was perfect and the staff were great! It was nice having a female only bathroom, but would’ve been better if we didn’t have to go into the coed bathroom to wash our hands and brush our teeth. Overall you can’t beat it for the price, especially in Singapore!

    Stayed in July 2024

  • Reviewed: 24 July 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Super Single Female Capsule (Upper Deck)
    • Stayed 2 nights

    Perfect location wise for those that just started to get to know Singapore, highly recommended as this is my go to place to crash. Walking distance to chinatown mrt or downtown mrt. walking distance to city centre.

    Stayed in July 2024

  • Reviewed: 19 July 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Super Single Female Capsule (Lower Deck)
    • Stayed 1 night
    • Submitted via mobile

    There is no long handle bathroom floor sqeegee so very wet when using toilet. The night desk staff man, was nice, however, does not announce he coming into girls dorm. Another guest had only her underwear on & was headed to shower. When we ask why he doesn't announce "man coming in" so she can cover up, he says " it's OK I work here" . My opinion is if mixed dorm it's OK, if womens dorm he need to announce, wait half a minute (30 seconds) then come in. Some choose women dorm for this privacy reason (& other reasons) There is no place to store food. Refrigerator space a half shelf for all the guests to share.

    Close to MRT, however MRT doesn't start until 6am, not early enough to meet 2 hrs early checkzin at airport so I had to not stay at hostel and sleep at airport. though I did shower there. (Thus my total 'stay' 13 hours) When I arrived staff very friendly, offer me cool drink & a place to rest at sister hostel across the street. I arrived early & able to easily explore Singapore bc they happily let me store bags without fee.

    Stayed in July 2024

Showing 1 – 25

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