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Reviews of Sundsvall City Hotel 3 stars

Sjögatan 11, 852 34 Sundsvall, Sweden

#23 of 27 hotels in Sundsvall

Guests' Choice

Review score

Based on 87 hotel reviews

6.3

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.0

  • Location

    9.0

  • Facilities

    6.2

  • Staff

    8.3

  • Value for money

    7.2

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 27 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Big high ceilings in the room, old windows but we were round the back of the hotel so it was quiet, the shower was amazing it's the strongest shower I've ever had

    Stayed in June 2025

  • Reviewed: 15 June 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    Convenient central location.

    Stayed in June 2025

  • Reviewed: 14 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very cold, probably

    The location is great

    Stayed in September 2024

  • Reviewed: 25 July 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Worn down. Breakfast area small and got quickly overcrowded

    Close to the city center

    Stayed in July 2024

  • Reviewed: 24 July 2024

    5.0
    Low standard
    • Leisure trip
    • Family with young children
    • Economy Double or Twin Room
    • Stayed 1 night

    The room was in a bad shape with an uncomfortable bed. We request two beds but got only one. The bathroom needed some updating. The breakfast selection was very poor.

    We were just driving through Sundsvall and the hotel was conveniently located for that. We found parking in the street near the hotel.

    Stayed in July 2024

  • Reviewed: 16 June 2024

    5.0
    Budget option with basic provisions in city center.
    • Leisure trip
    • Family with young children
    • Economy Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Limited breakfast, coffee machine did not work, bathroom a bit outdated.

    Very convenient location, free parking on weekends, beds comfortable enough although simple, friendly staff.

    Stayed in June 2024

  • Reviewed: 13 January 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The towels were a bit issh and the floor needed better cleaning

    The staff were really nice and the breakfast was amazing.

    Stayed in January 2024

  • Reviewed: 15 November 2023

    7.0
    Good location
    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bad lack stain in toilet Dirty looking round carpet in Bath room hiding a badly burnt area on floor ..the door handle mechanism was damaged and the foor frame although it closed ok tired looking hotel but dusty here and there..breakfast was OK..had to ask for milk ..none left .. didnt ask for oat milk ..i assumed none out they didnt have it ....and the orange juice hadn't been topped up empty..there was only a few bread rolls left ( we came down at 8.30) wasn't the best breakfast for the price of the room ..no fresh fruit

    Location excellent Clean comfy beds friendly staff room warm bigvenough 2 single beds ok for us desk was good shower Good size Dated shower head but worked fine ..plenty hot water

    Stayed in November 2023

  • Reviewed: 2 October 2023

    6.0
    I would return but then book another room.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    It hade a very good location and The staff was serviceminded.

    We hade two rooms. The lager was Nice and comfortable but the smaller was to Coldplay and hade a stranden smell.

    Stayed in October 2023

  • Reviewed: 3 March 2023

    7.0
    I booked an economy class room, the room was better than I expected.
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights

    the hotel is closed until 15.00, it is not possible to leave your luggage. Before arriving, I wrote that I was coming from 10.00 and I had to leave my luggage. I was answered with consent. As a result, I stood under the doors for a long time and waited for someone to come and open the hotel doors.

    Location is good, breakfast is good, but without cake or candy for coffee.

    Stayed in March 2023

  • Reviewed: 6 August 2025

    8.0
    If you’re just looking for a simple place for the night, this is a perfect place.
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was locked and I had to wait for them to get in.

    Very friendly and central.

    Stayed in June 2025

  • Reviewed: 14 June 2025

    8.0
    Nice and budget friendly
    • Leisure trip
    • Family with young children
    • Economy Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast should have had a bit more options

    Location is perfect and the staff was friendly

    Stayed in June 2025

  • Reviewed: 20 April 2025

    9.0
    Really good place for stay for good price
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A breakfast can be a little bit better.

    Service 10/10 Communication 10/10 Location is perfect 10/10 Beds 10/10

    Stayed in April 2025

  • Reviewed: 15 August 2024

    8.0
    Very nice location and nice breakfast and staff very helpful.
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We had to leave early so we were really happy that we could have an earlier breakfast.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    8.0
    Hotel and breakfast was good. They billed me again for the stay after pre-paying
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 3 nights

    I was billed twice for this room, once through booking.com and again by the hotel when I arrive. I put in a dispute through Visa, but have not heard back from them. Beware if you stay there this could happen to you.

    good breakfast

    Stayed in July 2024

  • Reviewed: 14 July 2024

    4.0
    Too expensive for what it offers
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Not clean, amenities that did not work.

    Location

    Stayed in July 2024

  • Reviewed: 11 July 2024

    1.0
    Bad
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Broken toilet, not cleaned, noisy.

    Nothing 👎

    Stayed in June 2024

  • Reviewed: 4 April 2024

    4.0
    Not worth the price.
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights

    The price for the hotel is exorbitant for the type of room I got.

    Stayed in April 2024

  • Reviewed: 15 March 2024

    4.0
    Sub par
    • Leisure trip
    • Solo traveller
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was way too small and it was a struggle walking between the beds as they almost took up all the space. It was also a problem having the window open as it was right next to one bed so one would freeze. A bit too noisy between the floors and rooms.

    Stayed in March 2024

  • Reviewed: 8 August 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    Stuff was friendly and girl on the reception desk was very polite and kind. If I pass through again I’ll choose your hotel because of customer service . Impressed from receptionist. Well done. Tumb on

    Stayed in August 2023

  • Reviewed: 1 August 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very rude and abrupt receptionist! Very small, dark and dingy room. The whole place was run down!

    Breakfast

    Stayed in May 2023

  • Reviewed: 28 May 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Very accommodating staff and they fixed an earlier check-in time for me to suit my time schedule. There was a fridge in the common area where you could store your food, which was really helpful. The breakfast had a variety of options between bread, yogurt, cereal and drinks. The room was clean!

    Stayed in May 2023

  • Reviewed: 9 April 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights

    No connection or help after the reception opening times. Tried to reach them over the phone because I couldn't get in the hotel on my first night. Had to sleep outside the first night and I did not get proper communication about my problem. Next time I will go to another place.

    Great location, and a pleasant breakfast. The room is okay and warm if you get in.

    Stayed in April 2023

  • Reviewed: 2 February 2023

    3.0
    I would not recommend this hotel. The only plus side was the location.
    • Leisure trip
    • Family with young children
    • Economy Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel had the standard of a hostel. The curtains didn’t cover the whole window. A coat hook fell off the wall when I got my jacket. A shelf in the bathroom wasn’t straight. Carpet in the hallway didn’t look very clean. The walls out to the corridor were really thin so you could hear everything going on outside the door.

    The breakfast had the basics and nothing else. Not a lot of variety.

    Stayed in January 2023

Showing 1 – 25

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