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Reviews of Scandic Västerås 3 stars

Pilgatan 33, 721 30 Västerås, Sweden

#24 of 35 hotels in Västerås

Guests' Choice

Review score

Based on 67 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    7.7

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 4 August 2025

    7.0
    Normal hotel for a short period
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night

    Comfortable room, but needs a refreshing renovation. Replace old glasses in the bathroom. I would like more fruit for breakfast, and labels next to the smoked meats for breakfast (cold or hot smoked). Very thin toilet paper

    Good location. There is a supermarket nearby, not far from the center or the water park. Quiet room with good view. Good big bed, but children's beds with bad mattress. Excellent staff. Comfortable hotel lobby. Normal breakfast. Nice children's room.

    Stayed in August 2025

  • Reviewed: 17 July 2025

    8.0
    Good value hotel for families
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 3 nights
    • Submitted via mobile

    No complaints

    Good hotel for kids - free mocktails, kids play area. Loads of free parking.

    Stayed in July 2025

  • Reviewed: 14 July 2025

    7.0
    Ok for one night stay on a roadtrip
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The receptiom staff was a bit slow and they kept saying my payment was not OK through booking.com , eventually it was then sorted.

    Ok for one night stay. Good price and no noisy people nighttime. Easy Parking and good TaKe away breakfast.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    8.0
    Good location, next to the motorway, with excellent breakfast
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    Hotel with a great breakfast buffet and large parking, close to the motorway

    Stayed in July 2025

  • Reviewed: 1 July 2025

    9.0
    Wonderful Stay.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Soft cushions.

    Comfortable room. Good breakfast.

    Stayed in July 2025

  • Reviewed: 29 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room without Window
    • Stayed 1 night

    i went to family wedding, location the place was close to the venue i had to go.it was clean and tidy. i could have been choose it different place . but its was the right choice for me with destination minutes to walk to where i need to be. overall it is very good place to stay.

    Stayed in April 2025

  • Reviewed: 31 December 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room without Window
    • Stayed 1 night
    • Submitted via mobile

    U need to book pool before u can use it. When we arrived there was no more pool and sauna time left on that evening

    Dog friendly and good breakfast

    Stayed in December 2024

  • Reviewed: 10 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The family room is quite small with very little room for luggage of four ppl, and there isnt a lot of hanging space in the bathroom for towels, etc. however you only really sleep there as the rest of the facilities are great and our kids absolutely loved the fold out bunk beds!

    Great family hotel, it has a table tennis, gaming console and movie room, as well as a play room for the youngest, They have a small pool maybe 5x8m that you can book for an hour at a time. Our kids had great fun in there, plus an amazing breakfast buffe with hot and cold options, as well as a special kids table with Swedish pancakes! There is a good little gym to for adults if you get the time.

    Stayed in July 2024

  • Reviewed: 10 April 2024

    8.0
    Pleasant stay at average hotell, can recommend
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night

    a bit late check-in and the soap/schampoo in the room felt a little cheap.

    Location good, very nice with free parking, breakfast had a good selection and the overall was ambience nice! Extra plus for kids room, not cold in the room & swimming pool available.

    Stayed in April 2024

  • Reviewed: 16 March 2024

    8.0
    Clean, modern and comfortable hotel. Lovely breakfast and staff.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We were unable to use the pool and sauna facilities because they were already fully booked up. You can only book a time slot when you have checked in and because of the school holidays we were too late at 3:30pm when we tried to select times for the day of arrival and of departure.

    The hotel was modern, comfortable, clean and the reception team were very welcoming and knowledgeable. The breakfast was a great spread and I enjoyed everything that I tried. My son who chooses a vegan diet also had plenty of options.

    Stayed in March 2024

  • Reviewed: 18 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night

    Very good breakfast with nice vegan options. A special fridge with cheese, milk, yogurt, and other vegan items. Also, it's possible to request vegan pancakes in the kitchen. For kids, there is small playroom at the lobby.

    Stayed in December 2023

  • Reviewed: 27 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Location not close to station. Breakfast was not refilled. Staff members took out the things that got finished mid way. There is a booking needed for breakfast but what’s the point. No one checks, everyone comes at different time the Booked and doesn’t leave.

    Room weee clean. Decor was nice.

    Stayed in August 2023

  • Reviewed: 24 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The fact that booking room cleaning was not straight forward, my booking did not go through the hotel system even when I got a confirmation message. Hotel then fixed this after I called them.

    Stayed in July 2023

  • Reviewed: 4 May 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Lack of fridge in room View over building site

    Super comfortable beds Nice breakfast

    Stayed in April 2023

  • Reviewed: 2 October 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 18 nights
    • Submitted via mobile

    Room cleaning has to apply one day in advance. Coffee during the work week remind me my student time: fresh coffee from yesterday. Breakfast without any fish.

    Staff is very friendly and helpful but limited by the policy's from Scandic Hotel group.

    Stayed in September 2022

  • Reviewed: 10 July 2025

    6.0
    Decent comfortable hotel for a short stay
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Its all very standardized.

    Decent enough for the money

    Stayed in July 2025

  • Reviewed: 5 May 2025

    5.0
    No sleep whatsoever
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Swimming pool was only available on booking and it wasn’t available during our stay!! Bunk beds in room were very small as well as there was a risk to bang your head as there was a shelf just in the middle!! Rooms had poor ventilation and had to open window which being in outside noise. When people walking across room in the hotel lobby you can hear them in your room, so isolation was poor.

    Reception, Bar area was good. Staff was friendly and checkin was easy

    Stayed in May 2025

  • Reviewed: 29 January 2025

    10
    It was okay ✅
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    The bed. Was not enough comfortable for 2 persons. When on person move the other person will move as well it was not a wooden bed.

    Location and service

    Stayed in January 2025

  • Reviewed: 8 September 2024

    1.0
    The worst experience of my life
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The lady in charge of front desk was extremely rude and even gave me the perception of racist. The way she a dressed my son and my husband was rude and Arrogant. She has black thick glasses.

    Stayed in August 2024

  • Reviewed: 6 May 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast! Area where the food was was very dark somewhat difficult to read "labels" so one would know what was on the table. No coffee selection. The bacon was not fried, it was "cremated".

    Clean room and comfortable beds

    Stayed in May 2024

  • Reviewed: 27 January 2024

    6.0
    Pleasant
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 4 nights

    Close to work and the breakfast fast good!

    Stayed in January 2024

  • Reviewed: 24 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bed drifters apart while we were sleeping. The toilet smelled really bad in the room, we had to go down to the main floor to use another bathroom.

    Restaurant, service

    Stayed in December 2023

  • Reviewed: 25 October 2023

    10
    pleasant and tranquil
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights

    add hot milk to the menu ;)

    very good breakfast, we enjoyed it a lot

    Stayed in September 2023

  • Reviewed: 30 July 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Pizzas was a bit boring but staff were amazing

    Breakfast, staff, room

    Stayed in July 2023

Showing 1 – 25

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