Nygatan 45, 803 11 Gävle, Sweden
#5 of 13 hotels in Gävle
Guests' ChoiceBased on 80 hotel reviews
7.9Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.0
Staff
8.8
Value for money
7.6
Free WiFi
8.9
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End of dialog contentReviewed: 1 August 2025
Tuula
FinlandThe locks of the room doors have defects: The first room we got was really bad, it worked quite randomly. We tested about 10 times and maybe 3 times it opened. We changed the room and it was better but not perfect over there either. Parking garage is fine, it is just too complicated to go there: You need to get some app and click it when driving in. The system should just recognize the register number and the fee should be allowed to pay in the reception as default. We needed to ask about the payment in the reception and we got we poor guidance.
Normal Scandic, everything ok, but nothing fancy. Location is good.
Stayed in July 2025
Reviewed: 16 July 2025
Amir
SwedenBreakfast
Location
Stayed in July 2025
Reviewed: 6 January 2025
Sebastijan
Switzerland/
good quality of food, plenty of choice
Stayed in December 2024
Reviewed: 27 December 2024
Kalyani
PortugalThat we didn't have a chance to use the sauna - we were with family in the evenings so the opening hours didn't work for us. Also the bathrooms could use an upgrade ;-)
We booked a room with 2 full beds not realizing that wouldn't work for our family of 3. The reception staff were so helpful and we were able to stay in a room with a sofabed that made our stay much more comfortable.
Stayed in December 2024
Reviewed: 10 December 2024
Jae
United KingdomLocation staff
Stayed in December 2024
Reviewed: 24 November 2024
Isml
SwitzerlandMy room was not cleaned next day. I do not know why they did not clean it! This should be improved. Car parking is slightly expensive (should have been around 100 SEK per day).
Location is excellent. Breakfast was excellent. Room was good. Car parking was good.
Stayed in November 2024
Reviewed: 5 November 2024
Nicola
United KingdomReally great breakfast!
Stayed in November 2024
Reviewed: 1 October 2024
Cillablack
AustraliaThe bathroom was an accessible bathroom, so it was practical but not very glamorous.
The room was comfortable and spacious. It must have been a special accessible room, because the beds had electronic controls. We had a lovely view out onto the street, with trees in their autumn foliage. The restaurant in the old basement/wine cellar – Sarah's – was very good.
Stayed in September 2024
Reviewed: 25 August 2024
Elaine
IrelandRooms are very basic, don’t match the reception area decor standards. Windows in bathroom was very hard to open.
Reception/restaurant area has been beautifully decorated. Huge choice of selection for breakfast, great quality food. Two fans in the room to cool down.
Stayed in August 2024
Reviewed: 15 July 2024
Marianne
SwedenCheck-in times are really late in the day (16:00), so by the time you can finally check in there is a massive queue of people who are also dying to finally check in.
Very clean, modern, nicely designed and comfortable rooms. Amazing breakfast. Close to everything!
Stayed in July 2024
Reviewed: 14 April 2024
Edgaras
Denmarkbooked room cleaning through the CH Scandic website but no room cleaning was done. That was a bit annoying since I wanted clean towels. Also, some trash piled up in the bin. But all my complaints are mostly related to room cleaning.
Breakfast was a standard Scandinavian experience, with people coming and going to eat, but never too crowded or short on anything. The room was small, minimalistic but nice, all that I needed to have a good night's sleep.
Stayed in April 2024
Reviewed: 6 March 2024
Björn
SwedenPerfect location, just a block away from the central train station och Musikhuset. Effectively furnitured room. The breakfast included all to be expected; well prepared and the staff was on their toes to bring out more when the plates were emptied.
Stayed in February 2024
Reviewed: 12 February 2024
Anneli
United KingdomThe food in the adjoining restaurant sells itself as a bit of fine dining, it really wasn’t. My daughter reported that the pizza was dry and like a frozen one, my fish was ok but I suspect the sauce was out of a packet. There was one duvet on our bed for 2? So that was a snuggly night, my friend said the next morning she found another duvet in the box seat in her room! Very poor water pressure in the shower, I would struggle to wash my hair for sure.
In my experience Scandic hotels are of a reliable good standard and it was perfectly adequate.
Stayed in February 2024
Reviewed: 31 August 2023
Jonas
PortugalNo fridge
Typical Scandic, budget hotel
Stayed in August 2023
Reviewed: 6 August 2023
Ralph
NetherlandsThe breakfast was very well put together, lots of fresh and home made food, fresh veggies and bread. Very good.
Stayed in August 2023
Reviewed: 24 June 2023
Lavinia
SwedenNothing
Clean, spacious, location and great value for money
Stayed in June 2023
Reviewed: 9 March 2023
Christine
United Kingdomnothing could have been better.
Breakfast was very good, plenty of choice.
Stayed in March 2023
Reviewed: 7 October 2022
Joshua
United KingdomNothing to feedback
Hotel, Gym Facilities and Breakfast.
Stayed in October 2022
Reviewed: 3 July 2025
Tero
Finland- Spacious & newly renovated. - variety of healthy breakfast choices.
Stayed in June 2025
Reviewed: 27 June 2025
Lisa
CanadaRoom was right next to elevator but was directed to different elevator which was inconvenient then to get to room. Also was on a 3A level access only. You couldn't get to room if you got off at 3. Gym was mediocre. Didn't use sauna which was only open late in day to 10 pm. Co-ed.
The location is central to all. Walking distance to train station. Busses outside the door. The room was large re accessible room. We didn't need this and found toilet hard to use. Some staff not helpful. Charge for lobby coffee?! No info about property at check-in and had to pay extra for early noon arrival but hotel was not full Tues night. Breakfast very busy. Need more coffee, juice, water stations. The did have food for purchase at front desk. Sandwiches, flatbread pizza (not so good).
Stayed in June 2025
Reviewed: 14 May 2025
Evangelia
SwedenCleaness, uncomfortable bed and pillows
Breakfast, location, staff
Stayed in May 2025
Reviewed: 25 April 2024
Richard
SwedenBuilding is a little ruin down. pubic hairs in the bathroom. Breakfast was a disaster, we were asked to book a time for breakfast so everyone has a place to sit and eat. There was not even 1 chair available. I had to go pay for breakfast elsewhere.
Stayed in April 2024
Reviewed: 9 September 2023
Damon
United KingdomThe bed was terrible
Stayed in September 2023
Reviewed: 14 July 2023
Rebecca
United KingdomDidn’t have a fridge, honestly though it’s really not a deal breaker
Location and staff were lovely
Stayed in July 2023
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