Nothing

Great team very helpful and attentive. Personal touches such as making sure we had a packed breakfast with a personal message for our day. The hotel has obviously been recently refurbished and offers smart clean rooms.

Stayed in August 2025

A lift for luggage

Closeness to Inlandsbanan and Jamtli. Good choices for Coeliacs incl home made GF bread.

Stayed in July 2025

All good

Central clean good value

Stayed in June 2025

Great location and friendly staff.

Stayed in May 2025

Nothing

Staffs reception was exceptional great. Very professional, approachable and excellent service. The breakfast bufe was very good. It's show the hotel pays attention to details and health. There was evidence to them catering for good nutritional value and paying detailed attention to people with food allergies.

Stayed in June 2025

relatively dark room with a dark color of the walls and ceiling tiny space for luggage in a quite small double room

good breakfast good location good car parking

Stayed in August 2024

The toilet of the room was small.

Location was perfect! Clean and nice breakfast.

Stayed in July 2024

very friendly and welcoming staff clean and quiet well located

Stayed in March 2024

Nothing

We enjoyed our short stay with Jämteborg. Located on a very quiet street in the city center, an old but lovely building with its own spirit. However it's not a luxury hotel. Excellent stay for a 3 star hotel.

Stayed in August 2023

Nothing to complain about since we only stayed one night

For one night this hotel was perfect and a good location in the city. The breakfast was very good. Free parking was also very much appreciated

Stayed in July 2023

The hotel was reasonably close to the station so convenient for rail travellers; it was convenient also for the town and lake; our bedroom was quite spacious.

Stayed in March 2023

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very good breakfast, cozy lobby, beds very good

Stayed in March 2023

I booked the hotel for my husband and here is his experience. He was accommodated in a facility opposite the hotel. This was mentioned in booking and actually he liked it. The room was on the first floor and the facility offers a fully equipped kitchen for common use. He was offered a very good dinner with local food which was a nice surprise. The breakfast was very good. Last day he had to check out very early in the morning (5 am) and was provided with tasty sandwiches prepared and stored in the refrigerator. The staff was helpful and responsive. Another advantage of this hotel is the free parking. The location is excellent, just few minutes from the top center.

Stayed in January 2023

Old interior, no fridge in the room. The fact that it is dog friendly, but I could not bring my dog to the lobby or restaurant was a big disappointment. I have not experienced that before. Either it’s dog friendly or it is not.

clean, calm, nice staff

Stayed in February 2023

Bathroom was a little basic - wetroom with a shower curtain. A chipped tile next to the plughole detracted from the feel. I've stayed in hotels with more modern/luxurious bathrooms. I suspect it had not been redecorated/refurbished as recently as the bedroom. A takeaway breakfast was provided but it was not the most generous: a small carton of orange juice, hardboiled egg. a yoghurt (but no spoon) and a small sandwich of seeded/fruit bread with cheese.

The wonderful welcoming staff elevated what might otherwise be an unremarkable hotel to a memorable one. While on the bus to Ostersund just before 8 pm, they phoned me to say that their dinner buffet finished at 8 and asked if I'd like them to put some food aside for me. I'd totally forgotten that a dinner buffet was included in my room rate. Other hotels might simply have said tough luck if I arrived after they stopped serving, but instead I was given dinner on arrival at 8.30. Not the finest meal I had in Sweden but still a nice touch. The lovely receptionist (whose English was flawless, and whose name I didn't catch) recommended a local beer to enjoy with dinner - the most reasonably priced beer I had in Sweden (though still expenive by UK standards). She showed me the fridge where my packed breakfast would be found in the morning (as I was leaving before they officially started serving breakfast). The William Morris wallpaper in the bar/restaurant area was a nice change from Scandi-minimalist design! Excellent location handy for both the bus and train stations in Ostersund.

Stayed in February 2023

The staff was .ery welcoming and helpful. Always a Hej and a smile.

Stayed in July 2025

I asked for a quiet room and was given one facing a busy street. The double glazing is so bad I might as well have had the window open. Lads in cars with stereo at maximum volume going past the window at 02:30am. People walking back from the centre at 3am clearly heard through the supposed double glazed window. NEVER stay there on a Friday or Saturday, may be OK other days. I had a long journey with no sleep the next day. No one asked if everything was OK when I left.

I was able to check in early, which was a great help. All staff very friendly. WiFi was good as was the breakfast selection. Free parking and close to the centre.

Stayed in May 2025

Nothing bad about this hotel everything was excellent.

Everything! If you are reading this review, STAY HERE. This young man grew up in this town. Worked in this hotel as a kid, his parents owned it. He moved to the USA to work with Wells Fargo Bsnk. His mom is retiring, so he decided the financial business was not for him and opted to move back here and take ownership and run this hotel. Wow, in my travels I never see this, hotels like this are bought out by corporations or foreign entities when something like this happens. EVERYTHING was excellent. Rooms are updated, plenty of parking, breakfast and staff outstanding. So please, patronize this young man and his business.

Stayed in August 2024

Stayed on a Saturday night in room 206 facing both streets in front of the hotel (see picture). Seems to be a popular spot for drag racing and extrem loud car stereo show off. No sleep until 4 am. At 6:30 am public street cleaning on a sunday morning!

Good breakfast. Free parking in the back.

Stayed in July 2024

Nothing

Good Location near the train station and near the town centre. Good breakfast to set us up for the day. The lady at the reception was very helpful. She even made an on line seat reservation for us as there was no ticket office at the station.

Stayed in June 2024

Family feeling and great staff

Stayed in December 2023

Lovely location central to Ostersund. Good parking behind the hotel.

Stayed in July 2023

Originally we had a room across the street. Upon arrival we were upgraded to a room in the main building.

Stayed in August 2023

Notjing

Excellent evening meal and breakfast. Electric car charging onside. Staff very helpful with good english

Stayed in May 2023