8.4

Reviews of Hotell Zäta Longstay 3 stars

Prästgatan 32, 831 31 Östersund, Sweden

  • 7.0 Good
    Anonymous

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    I’m not sure if it’s suppose to be like that, but the room temperature felt so cold to me.

  • Jason

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Perfect location in the middle of the town. Close to all amenities. Buses, shops , restaurants. All on your doorstep. Self catering accommodation with everything you need in the main kitchen/dining area. including vending machines. You have amenities in your room aswell. fridge, microwave, kettle. TV and WiFi. The rooms are clean and pleasant with comfortable beds. I have stayed here before and an added bonus which I didn't realise last time is that they have a laundry room. if needed.

    I would prefer more firmer pillows but this is a personal preference. Apart from this, I cant really falt the hotel.

  • Cristina

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Room was nice and clean

    There was no hotel provided breakfast. Even with a price so high, you have to buy a coffee from a machine.

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  • Philip

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Yuewei

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Nice and clean

    No parking, no responses from hotel staff.

  • Hotelbooker999

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review

    Rooms

    No kitchen

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  • Timothy

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review
  • Serge

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    It was an impressive value and a centrally located hotel in, old town. Check-in was unmanned, exceptional, and smooth. Rooms are big, spacious, and have everything you need for a comfortable stay. If you are a party guy - the location is just as central as it gets, old town, many restaurants and cafes.

    It was hot outside, 32ºC, and the room doesn't have any AC or forced ventilation - so we had to keep the windows open. It's a central location, so it was super noisy until deep at night and early morning. Our sleep and recovery was so so, honestly. The second thing we didn't like was using cutlery or cups – you had to wash them first, and this was extremely dirty. The room was shiny and clean, though. Car Parking close to the hotel - was quite challenging, hence it's a central location.

  • Anonymous

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    Good location, nice room, clean, safe. Good value for money.

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  • Aris

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    Nice and clean facilities with excellent staff.

  • Úlfhe

    Reviewed: 20 June 2025 · Stayed in June 2025

    Verified review

    Amazing place in a good position. My room was very clean, and bigger than expected too.

  • David

    Reviewed: 20 June 2025 · Stayed in June 2025

    Verified review
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  • Filip

    Reviewed: 13 June 2025 · Stayed in May 2025

    Verified review

    Everything

  • Kristina

    Reviewed: 4 May 2025 · Stayed in May 2025

    Verified review

    We're always staying in this hotel when in Östersund - it's the perfect place for us and our needs, the staff are very helpful and friendly, and the location is perfect. There is everything you may need, from the kitchen with all the amenities, to coffee machine and other self-catering facilities. Recommended!

  • Boriana

    Reviewed: 22 April 2025 · Stayed in March 2025

    Verified review

    During our recent family ski vacation through Sweden and Norway, we found ourselves in Östersund for just one night, and chose to stay at Hotell Zäta Longstay. Our trip was quite the adventure—we changed locations every day, so convenience and comfort were very important to us. Hotell Zäta turned out to be a wonderful choice. Arriving in Östersund, we were immediately pleased with the hotel’s central location. It’s right in the heart of the city, making it easy to explore the surroundings and find everything we needed within walking distance. The self check-in process was straightforward and efficient, which was a relief after a long day of travel with our two children. We received clear instructions before our arrival, and within minutes we were settled in our room. The hotel offers underground parking, which was especially appreciated. Being able to park our car in a warm, secure garage and take the elevator directly to our floor made things much easier. Our room was on the smaller side, but it was cozy and thoughtfully arranged and with a big bathroom, with everything we needed for a comfortable night. What made our stay even better was the well-equipped common kitchen on our floor. Although we never met any staff in person due to the self-service concept, we were truly impressed by their dedication and honesty. After we checked out and continued our journey, after some days my husband realized he had left his AirPods somewhere on the trip. Not long after that the hotel contacted us and let us know they had found them, and then arranged to send them all the way to our home in Sofia. This thoughtful gesture really made a difference and left us with a very positive impression.

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  • Betty

    Reviewed: 30 March 2025 · Stayed in March 2025

    Verified review
  • 7.0 Good
    Henrik

    Reviewed: 19 March 2025 · Stayed in February 2025

    Verified review
  • Bjarke

    Reviewed: 8 March 2025 · Stayed in February 2025

    Verified review
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  • Hbb

    Reviewed: 9 January 2025 · Stayed in January 2025

    Verified review

    Excellent location in Centre, comfortable room with fridge, microwave, TV. Access to well-equipped kitchen and laundry room. Helpful staff. Smokers’ balcony. Quiet.

    Double-bed was narrow. Not a lot of space for storing clothes.

  • Michał

    Reviewed: 4 January 2025 · Stayed in January 2025

    Verified review

    The room was perfect. Comfortable, lots of place, inside there was everything we needed. We came around 11 PM and it wasn't any problem to check-in. The hotel was very easy to spot from the street and basically impossible to miss. It was a great hub too, as there were many fun places around. The stuff was very nice and helpful. Highly recommended place.

  • Jason

    Reviewed: 30 December 2024 · Stayed in December 2024

    Verified review

    Very local to where I needed to be. Comfortable and clean rooms. Quiet.

    I wasnt sure about the vending machines in the kitchen area. Not sure they were working properly as they were showing the wrong prices so i didn't bother useing them. Would of been better if someone was there to help.

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  • Ashton

    Reviewed: 27 December 2024 · Stayed in December 2024

    Verified review

    The hotel gave away my private information which compromised my safety. I needed a safe place to stay and was escaping a dangerous situation and the hotel told a person who called and asked whether I was staying there that i was there. A serious violation of privacy laws.

  • Sebastian

    Reviewed: 22 December 2024 · Stayed in December 2024

    Verified review

    Almost everything, but the room was a bit too cold. Heating should be better during winter time.

    Almost everything, but the room was a bit too cold. Heating should be better during winter time.

  • Maureen

    Reviewed: 8 December 2024 · Stayed in November 2024

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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