Sten Sturegatan 23, Centrum, 412 52 Gothenburg, Sweden
#11 of 79 hotels in Gothenburg
Guests' ChoiceBased on 386 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.3
Facilities
8.7
Staff
9.4
Value for money
8.7
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 August 2025
Gabriel
SwitzerlandBathroom, a bit noisy
People, breakfast, room
Stayed in June 2025
Reviewed: 10 August 2025
Noemie
SwedenA kettle and a complimentary bottle of water in the room would be nice. A toaster in the breakfast room would be great. Breakfast until 11 AM during weekends would be appreciated. Complimentary touristic maps and discounts to bars and restaurants in the vicinity would also be a good business gesture. Happy hours could be great, with an extended hour of alchool serving ( in the room only) for people wanting a night cap after 1 AM without going out. The main bathroom at the reception should have a bottle of moisturiser.
Great hotel, and the room was gorgeous. Clean and tidy. Nice staff who were all friendly and helpful. A special nod to Teodora who was so kind and professional. Excellent location in an area that feels safe, with easy public transportation access. I will definitely be back next time I visit Gothenburg. I was pleasantly surprised.
Stayed in August 2025
Reviewed: 2 August 2025
Sara
United KingdomThis is to be expected from the location, but some noise from the traffic outside so couldn't keep the windows open at night.
Excellent breakfast, really helpful and friendly staff, clean and comfortable room, nice touches with coffee/tea and cake freely available.
Stayed in August 2025
Reviewed: 23 July 2025
Kjartan
IcelandReally small and fragile elevator.
Service is excellent and the staff is great! The breakfast was great and you could see that it had a special touch to it. The room was great and the bed/matress was really good. Cleanliness was excellent allround both in the room and all over the place.
Stayed in July 2025
Reviewed: 21 July 2025
Christian
GermanyA little bit loud outside if your room is on the front side
Stylish room, clean, comfy bed, perfect breakfast.
Stayed in July 2025
Reviewed: 20 July 2025
Hayley
United KingdomNothing
The friendly and helpful staff and location. The ginger shots at breakfast
Stayed in July 2025
Reviewed: 7 July 2025
Will
United KingdomThe staff were very welcoming and super helpful. They went above and beyond, in particular helping me to locate something I'd unfortunately left behind which was a gift for a friend, and then helping me to forward it on by courier. All of this from across different countries (the delivery, too!). The room was very cosy and beautifully set up. I'd definitely go back.
Stayed in July 2025
Reviewed: 7 July 2025
Kirsty
United KingdomNothing
Very friendly staff and very helpful. Great breakfast. Comfy bed. Great snacks, tea and coffee in the lobby was a lovely touch.
Stayed in July 2025
Reviewed: 21 June 2025
Ralf
EstoniaLiked everything about this place, location, staff, interior, breakfast and attention to detail on every aspect. Really good value for the money, would definetely come back when in town.
Stayed in June 2025
Reviewed: 19 June 2025
Ricardo
ChileIt doesn't have a gym.
Breakfast was great.
Stayed in May 2025
Reviewed: 14 June 2025
Katja
SwitzerlandThey give you the opportunity to make a late checkout but it’s with costs.
Lovely nice hotel close to the city centre, with beautiful and clean rooms and a good breakfast. Very nice staff.
Stayed in June 2025
Reviewed: 12 May 2025
Deniz
SwedenIt has a very central location, 15 minutes to the city center by walking and 6 minutes to Liseberg Amusement Park. The breakfast is excellent, offering plenty of healthy options. The breakfast area is both bright and cozy, with an open-air seating area at the front. The staff are extremely helpful and friendly. Ideal for both short and long stays.
Stayed in May 2025
Reviewed: 7 May 2025
Eva
NorwayThere was a shelf in the room that I didn’t notice was crooked/wobbly until I put a drinking glass on it and it slid right off! Also weird to write one’s info down in a ledger that other guests checking in could see (privacy concern). Otherwise, lovely place, clean and great value!
Very nice place and cute decor. Loved the plush towels, the breakfast, coffee and tea options. Nice bedding. Even a real plant in the room!
Stayed in April 2025
Reviewed: 22 April 2025
Romualdas
LithuaniaDuring 3n stay our room in fact has been cleaned 1 time
Fantastic breakfasts
Stayed in April 2025
Reviewed: 22 April 2025
Yulia
RussiaHelpful staff, great breakfast, stylist interior. Spa access was an extremely important and relaxing addition.
Stayed in April 2025
Reviewed: 20 April 2025
Zineb
SwedenThin walls and location cld be slightly central
Design and decoration and staff
Stayed in April 2025
Reviewed: 20 March 2025
Ellie
United Kingdomreally great location right by the tram, rooms were super comfortable, spacious, clean. Great breakfast!
Stayed in March 2025
Reviewed: 17 March 2025
Trond78
NorwayTook very long to get warm water in the shower
Breakfast, room, receptionist
Stayed in March 2025
Reviewed: 16 March 2025
Hyojung
SwedenThe hotel is located in a converted old apartment building, and unfortunately, the floors did not have good soundproofing. The guest above my room was walking loudly, which disturbed my sleep, and sometimes the road noise was quite loud. The room also felt a bit dusty, or perhaps the ventilation was poor. I couldn’t figure out how to connect my iPhone to the TV, and I had to wait quite a long time for hot water in the shower.
The staff were very friendly, and the bed was comfortable. Breakfast was good—simple but with a great selection and very fresh. You could tell they put a lot of care into it! I wouldn’t mind visiting just for the breakfast next time. I also appreciated that their shampoo and toiletries were from Hagabadet (a famous luxury spa in Gothenburg). Additionally, the towels were super soft! There was no fridge, coffee/tea, or room service, but considering the price, it’s understandable.
Stayed in March 2025
Reviewed: 15 March 2025
Melissa
SwedenPillows were a bit too thick, but it could have just been my preference
Great experience and would return!
Stayed in March 2025
Reviewed: 9 March 2025
Fredrik
SwedenNo parking available.
I could check-out an hour later which was valuable for me. Nice breakfast and very nice staff.
Stayed in March 2025
Reviewed: 7 February 2025
Henrik
SwedenToilet had poor layout in our room
Nice atmosphere
Stayed in February 2025
Reviewed: 16 January 2025
Lars-göran
SwedenCar park in the courtyard sucks. Car was fully covered in bird shit. A car wash (payed by hotel) could not clean the shit. Had to manually clean the car. The hotel offers a parking service , and bill you for it, but it really destroyed the day for us.
Excellent friendly and helpful staff Good central location Large room with comfortable beds.
Stayed in January 2025
Reviewed: 13 January 2025
Bente
DenmarkWell, the lightning in our room could have been more cosy. But in all the room was fine with a comfortable bed.
The service was high and the staff is very friendly. The breakfast was absolutely fabulous, homemade with high quality products.
Stayed in January 2025
Miami Beach, USA
Nyborg, Denmark
Pec pod Sněžkou, Czech Republic
Dobbiaco, Italy
Jasenice, Croatia
Lucca, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content