It was clean and at the centre where it was easy to get transport and close to the tourist attractions c

My room was very nice and comfortable. The Spa was very nice too.

Stayed in August 2025

It’s a kind of mass tourism vibe Terrible quality breakfast. Quality of food is very low Staff poorly trained to be polite as they should in a high level hotel. Specially guest services Bathrooms in rooms not a good standard

Rooms are comfortable. Hotel is reasonably located

Stayed in August 2025

huge hotel and therefore busy at breakfast, in advance (10 min or so) the breakfast closes the staff stops filling up the missing item. again due to many people (we were visiting in the busy season of August) expect queues and wait by the elevators and lots of children cleaning in the rooms were a bit superficial

location, view, gym

Stayed in August 2025

Family room could have been a bit bigger.

Excellent breakfast, with lots of options and lots of stations so could serve yourself quickly even though there were lots of guests. Good kids facilities. Very clean and comfortable. Great views!

Stayed in August 2025

Ease of check-in, easy walk to get into town, great facilities, Friendly professional staff. Breakfast was good addition.

Stayed in August 2025

Location far from center

Close to the amusement park and has games for children

Stayed in August 2025

At check-out and breakfast time you could easily spend 15 mins waiting for a lift! Remember, there are 29 floors. The beds have very thin mattresses that just by laying on them, move over the edge of the bed.

Great views and good location

Stayed in August 2025

Car park from the hotel was bit tricky.

Location, room, services, breakfast, and staff.

Stayed in July 2025

Fixtures are getting a bit old in tower 1. They still work but ypu can see the wear.

The new kids area was nice with thw cozy film area. A lot more gluten free alternatives in the restaurants than last year. Always good to be close to Liseberg.

Stayed in August 2025

The beds weren’t comfortable enough

Excellent location and great view

Stayed in August 2025

The sofabed that the kids were sharing was not comfortable. The room wasn't very well cleaned. The bathroom had marks on the floor. There were only 2 bath towels and we were 4 people. Only half a toilet roll in the bathroom so we rang reception and asked for both extra towels and toilet paper, but we only got sent the towels so we went to a nearby shop to buy toilet rolls ourselves. The lifts were crowded in the mornings with long waiting times. Sometimes more than 10 minutes so out of 3 days we only ate breakfast one day because of the hassle with the lifts.

The convenient location to Liseberg.

Stayed in July 2025

Airco not proper werking, too hot in the room Elevators live their own life

Stayed in July 2025

The bed being split in two (two mattresses pushed together). The cooked element of the breakfast.

The bed being split in two (two mattresses pushed together) wasn't ideal for a couple, however the beds were comfortable.

Stayed in July 2025

The only -small- complaints I’d have: Signage! What is where, how, why? It took us quite a while to figure out what is where. Upper house, who is that and where? Why would I need it? Another Example: our elevator in tower-3 had signs that the roof-top restaurant (and bar) would be on floor 27. Well, we couldn’t get up to 27, the button didn’t light up. We tried tower 2 - same experience. Finally in tower 1 we saw a sign that you have to take an “special” elevator (glass enclosed, outside the building) to ride up to that restaurant. Same for breakfast: tower 3 elevator says “floor 2” on the elevator buttons, when in effect it was on floor 27. You get the idea. I’m sure we still missed a few venues/restaurants/locations. But - it makes exploring the hotel a fun adventure : )

We enjoyed our stay at Gothia Towers. It’s a mammoth hotel complex (3 towers with 25-29 floors each), several restaurants, etc. For a building this size/tall, the elevators were totally up to the task (5 main and 2 exterior in each tower). A delight after often having to wait forever for overloaded infrastructure in other places. The mini bar was fully stocked, including snacks etc. Staff was super-friendly. Parking (we arrived by car) was very well documented by the hotel front desk - however it’s in an adjacent garage building, connected by a long -long- walkway. So if you have tons of luggage, I strongly suggest to unload first while checkin in and then park the car, else you schlepp/roll/carry all your gear over several walk ways from garage to tower 1-2-3. But it’s all indoors, though. Our room had a great view (we did pay extra for “high floor”) and modern, clean and very efficient furniture. Hardly any complaints - perhaps the price is a bit high, especially if you pay for high-floor/view.

Stayed in July 2025

Not much. A bit strict about late night dining options. Ran out of food one night before closing time.

Clean and very convenient. Large facility able to handle very full capacity. Great breakfast on the 29th floor restaurant.

Stayed in July 2025

Looks like a hospital room Kid’s running trough corridors 3 km from the center Noisy Connecting door Huge breakfast area Extremely overpriced for what one gets.

Good bed, clean. Walking distance to restaurants. Opposite to the amusement park. Good breakfast.

Stayed in July 2025

When we drove in, the staff downstairs didn’t know about Upper House (I guess they were from Gothia Towers). We think that they should have a Upper House staff member downstairs. We had to self park our car, find the reception (on the 25th floor), and get someone to help with our luggage and park the car. Also good to know that they charge quite high rates for car parking. We were also a bit disappointed by the spa. The facilities are great, but the service was below average. In general, our stay was great, we think that for such boutique hotel, a bit more is excepted.

The rooms were modern and clean with large windows. I loved the kids fun zone downstairs. Also the restaurant Heaven 23 had great service and good food with amazing views. The breakfast had a very calm atmosphere, and one of the servers there was exceptionally caring and she actually made our stay much more enjoyable because of her warm welcome and exceptional service.

Stayed in June 2025

n/a

Perfect for Business People, especially for Exhibitions

Stayed in June 2025

It was one of us that discovered the rooftop breakfast by chance. It would be good to be informed of it at arrival. The hairdryer in the room was not good, which does not reflect the quality of the hotel.

I liked that we were let into the room before 15.00. The room had a ironing board and iron and that was super helpful. The hotel was overall clean and spacious, and we took advantage of the roof top breakfast and spa.

Stayed in May 2025

Long queues and waiting times for the elevators and for checking in. The room was a bit too small.

The location is good, and the views from the hotel are really nice. Also, very comfortable bed.

Stayed in April 2025

Interior of the rooms are a bit dated, no place to store the clothes or luggage, no ventilation or AC in the room (hotel supplied a fan), windows can’t be opened for fresh air.

Location

Stayed in April 2025

The butter for breakfast, is not real butter. I read the ingredients and had vegetable oil. Which is for margarine. Please include real butter.

All ! The room, so quiet. The breakfast, so complete . The service, the parking !

Stayed in April 2025

The price of the things in the minibar was pretty high. The hotel only has a little parking spaces available. Public parking is pretty expensive. 440 SEK/24h

Almost everything was great…

Stayed in April 2025

Too many kids. A bit loud.

Stayed in April 2025