Nothing.

Exceĺlent hotel, very smart. Good breakfast, lovely staff. Good location near station.

Stayed in August 2025

The size of the rooms is a biggest disappointment. I mean I know that what I paid for constitutes a standard/fairly basic service but the shrinkage of hotel rooms has been quite noticeable in recent years!

It is a good place to stay for a day or two but not longer. Their breakfast is top-notch and offers a selection of various products and drinks to fuel sleepy mornings. They also have as a complementary offer a pair of basic city bicycles in case you wanna explore the area around cycling.

Stayed in August 2025

Beautiful architecture, great breakfast, the rooms are well isolated so no noice at all, sitting aereas well equipped for family entartainment.

Stayed in July 2025

I like this hotel a lot! Rooms nice! Everything is beautiful in this building! Location is perfect 👌

Stayed in August 2025

Can't think of anything. Very happy with our stay!

We absolutely loved Knaust Hotel. It's a prime location and the architecture is unbelievable. Breakfast was brilliant and we enjoyed our 4 nights at the hotel. Thanks for making the stay so lovely!

Stayed in August 2025

Very nice hotel with a grand feel. Excellent breakfast in the one of the most beautiful breakfast rooms.

Stayed in July 2025

Nothing at all — everything exceeded expectations.

The hotel is absolutely stunning with a magical, historic charm that makes you feel like you’ve stepped into a Harry Potter movie. The grand staircase, elegant decor, and warm atmosphere made the stay unforgettable. Staff were friendly and attentive, and everything was spotless. Also near the shops .

Stayed in August 2025

nothing

good bed

Stayed in August 2025

Parking was a slight inconvenience but I think that's fair since it would be hard to park closer to the hotel Standard room is a bit small and also the hotel forgot room arrangements we made on email before the stay

The location is great, right in the middle of the center and the hotel lobby is truly beautiful Good price for a hotel room with such good placement The breakfast was very good and all the staff very kind

Stayed in July 2025

There's nothing about the hotel that I didn't like.

Beautiful hotel, classic architecture, wonderful location. Good-sized room and bathroom, comfortable beds, and good breakfast, Would love to return at some point.

Stayed in July 2025

The breakfast was more than great! Everything was great!

Stayed in July 2025

The hotel is beautiful inside and out, and in the perfect location to explore downtown Sundsvall. The terrace of the attached restaurant Bishop's Arms was a great place to spend a hot lazy Sunday afternoon.

Stayed in July 2025

Great building. Clean and nice rooms. No smell. Excellent beds. Very central location. Good breakfast. Great value for money.

Stayed in July 2025

Breakfast was so busy had to wait for a table then it still had dirty plates on. Waiting for food and drink and bowls etc to be replenished. It could have been smoother. But the food was pleasant.

The hotel interior was fantastic. It was spotlessly clean. The room was very spacious with a comfy bed. Bonus having a balcony. Very thoughtful we had a fan in our room which was much needed.

Stayed in July 2025

View from room was of a dingy alley. Toilet ran and was loud during the night.

Room was very comfortable, hotel was lovely. Breakfast was a lovely buffet. Staff was friendly Anna helpful.

Stayed in July 2025

Please change the carpet on the main stairs

Old, but very nice hotel, perfect breakfast.

Stayed in June 2025

Breakfast hot dishes lukewarm

Staircase, history and decor

Stayed in June 2025

N/a

The style, a little tired in some places but beautiful!

Stayed in June 2025

nothing

Great welcome, lovely room, good restaurants near by and wow what a staircase.

Stayed in May 2025

nope

everything was perfect

Stayed in June 2025

Nothing

I chose the top floor which is a duplex, and it was perfectly comfortable. Having a bathtub was a bonus. Breakfast in the mirror room was very relaxing and food variety was great. Soft boiled eggs were perfectly done. Providing vitamin C was very thoughtful.

Stayed in June 2025

Nothing

Good location, fabulous building, helpful staff

Stayed in May 2025

N/A

The hotel's location is perfect, right in the heart of the city. The staff were exceptional, especially Johanna at the reception, who warmly welcomed us and provided excellent guidance for exploring the city. Our room was incredibly comfortable, clean, and quiet. The breakfast was delicious, and we thoroughly enjoyed it. I highly recommend this fantastic hotel.

Stayed in May 2025

Really nice interiors, spacious rooms and great breakfast spread. Highly recommend. Very convenient to find the hotel, and also close to city center.

Stayed in April 2025