8.8

Reviews of Hotel Hasselbacken 4 stars

Hazeliusbacken 20, 100 55 Stockholm, Sweden

  • Lynne

    Reviewed: 3 September 2025 · Stayed in August 2025

    Verified review

    everything was great,have stayed there before and it's wonderful, Staff is very friendly and helpful ,excellent! Breakfast is lovely, close to the ferry to the old city and many museums but lovely areas to walk around also.

    One night our dinner took forever,I think it got forgotten but they compted us . So they made it right at least without me having to complain,

    Property response:

    Dear Lynne, Thank you for your lovely review and your feedback! How fortunate that it worked out with the dinner situation. We're glad to hear that you enjoyed your stay with us and we do hope we get to welcome you back again! Best regards, Ludwig - Front Desk

    Dear Lynne, Thank you for your lovely review and your feedback! How fortunate that it worked out with the dinner situation. We're glad to hear that you enjoyed your stay with us and we do hope we get to welcome you back again! Best reg… Show more

    Hotel Hasselbacken
    3 September 2025
  • Matthew

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review

    The staff on reception were brilliant. Gave us excellent recommendations

    The sauna, which we used and liked, maybe needed a bit of TLC

    Property response:

    Hi Matthew! What a kind review, thank you so much for taking the time to give us feedback! We're so pleased to hear you enjoyed our recommendations, it was a pleasure hosting you and helping you explore Stockholm! We certainly hope you'll be back! Best wishes, Zoë - Front Desk

    Hi Matthew! What a kind review, thank you so much for taking the time to give us feedback! We're so pleased to hear you enjoyed our recommendations, it was a pleasure hosting you and helping you explore Stockholm! We certainly hope you&… Show more

    Hotel Hasselbacken
    2 September 2025
  • Carla

    Reviewed: 2 September 2025 · Stayed in September 2025

    Verified review

    Beautiful hotel in 1920s decor. Ambience suggested Mr Poirot or Miss Marple might arrive any moment to solve an intricate crime. Soft jazzy music at breakfast. Friendly, helpful staff.

    A very slight inconvenience in lack of hot vegetarian food at the otherwise excellent breakfast buffet. Dinner menu not very extensive, disappointing mozzarella quality. Rest of food at dinner absolutely delicious.

    Property response:

    Hi Carla, thank you for your lovely review after your stay with us. We appreciate your feedback regarding the restaurang and will share your comments with our headchef. Kind regards, Middja - Guest Experience Manager Hasselbacken

    Hotel Hasselbacken
    2 September 2025
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  • Georgina

    Reviewed: 1 September 2025 · Stayed in September 2025

    Verified review

    The property was in a great location. I didn’t realize that I was in an island full of museums. It was a great surprise! I could take the ferry into old town and be there within 10 minutes. The room was spacious and the hotel was nice. The staff was amazing! Ludwig (sp?) was so helpful answering all my questions and guiding me in the right direction! Really appreciate it all his help! The room was clean and the hotel was well maintained.

    I think the one thing that I was extremely disappointed about was the food. Breakfast was so-so and very limited. Dinner was a catastrophe for me because they didn’t have any chicken or fish available and I don’t eat red meat. Also, the shower was a bit outdated and there seem to be mold on the shower floor. The staff did have someone come and try to clean it up, but it didn’t quite work.

    Property response:

    Hi Georgina, thank you for your kind review and comments about Ludwig. I am sorry to read your comments regarding dinner and the shower and will pass along your feedback to my colleagues. Kind regards, Middja - Guest Experience Manager Hasselbacken

    Hi Georgina, thank you for your kind review and comments about Ludwig. I am sorry to read your comments regarding dinner and the shower and will pass along your feedback to my colleagues. Kind regards, Middja - Guest Experience Manager… Show more

    Hotel Hasselbacken
    2 September 2025
  • Laura

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    The breakfast buffet was amazing. The hotel is across the street from the ABBA museum and a short walk to Skansen and the Vasa museum. Public transport made it easy to get to other neighborhoods in the city. We would definitely stay here again when we are in Stockholm.

    Property response:

    Dear Laura, Thank you for your lovely review! We are delighted to hear that you enjoyed your stay with us and we do hope that you'll come back again soon! Best regards, Ludwig - Front Desk

    Hotel Hasselbacken
    30 August 2025
  • Çebi

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    The rooms might be bigger.

    Property response:

    Hello, Thank you for taking the time to write a review! We're glad to hear that you enjoyed you stay with us! Kind regards, Helena

    Hotel Hasselbacken
    30 August 2025
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  • Simon

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    The location, breakfasts and facilities are all superb. The staff could not be more friendly and efficient.

    Nothing.

    Property response:

    Hi Simon! What a lovely review, thank you so much for your shining words, especially about our staff! We're so pleased you had such a nice time during your stay here. It was our pleasure hosting you! Take care! Best wishes, Zoë - Front Desk

    Hi Simon! What a lovely review, thank you so much for your shining words, especially about our staff! We're so pleased you had such a nice time during your stay here. It was our pleasure hosting you! Take care! Best wishes, Zoë - Front … Show more

    Hotel Hasselbacken
    29 August 2025
  • Maria

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Trinette

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
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  • Anonymous

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    The location is perfect. Situated in the heart of Djurgården, the hotel is right beside the main tourist attractions, reachable by a short walk or multiple modes of public transport. The city centre is also reachable by bus, tram or boat, which also run very frequently. The breakfast each morning was delicious, with a variety and plenty of choice. Food was always fresh and the coffee hot. Despite it's busy location, the hotel was always quiet and peaceful, particularly at night. Staff were very friendly and helpful. The rooms and facilities were spotless.

    Some staff members could be a little more accommodating/gentle with those who have additional needs. Bastu/sauna facility a little disappointing - small and very basic. A suggest would be to not allow young children in after a certain time.

    Property response:

    Hi! Thank you so much for your feedback. We hope to welcome you back again. Best regards, Elvira - Front desk

    Hotel Hasselbacken
    26 August 2025
  • Jack

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Great location, clean, good breakfast, comfortable, friendly staff, parking directly underneath (for a fee).. can’t fault anything.

    Property response:

    Hi Jack! What a lovely review, thank you so much! We appreciate you taking the time to leave us your feedback, and we're so pleased to hear you enjoyed your stay with us! It was our pleasure hosting you, and we certainly hope you will be back. Best wishes, Zoë - Front Desk

    Hi Jack! What a lovely review, thank you so much! We appreciate you taking the time to leave us your feedback, and we're so pleased to hear you enjoyed your stay with us! It was our pleasure hosting you, and we certainly hope you will b… Show more

    Hotel Hasselbacken
    25 August 2025
  • Silviu

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Lovely historical hotel, very close to a lot of museums on the Djurgarden Island (Vassa Museum, Skansen, Grona Lund, ABBA museum and many others). If you wanna travel to the city you have tram or boat at a short walk. Good breakfast but no changes of food during our 5 day stay.

    Property response:

    Hi Silviu, Thank you for your kind review! We are glad to hear that you enjoyed your stay with us and hope to welcome you back again soon. Best regards, Elvira - Front desk

    Hotel Hasselbacken
    25 August 2025
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  • Mark

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Joe

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Jérôme

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Located on Djurgården, in a relatively quiet area. The breakfast is excellent, with a wide variety of dishes offered. The rooms are a bit dark and the furniture fairly basic. The reception staff provide an excellent welcome, always very helpful and full of good advice. We appreciated the taxi booking to the airport as well as the option to take breakfast to go.

    A bit disappointing that housekeeping was not always thorough, particularly the bathtub, which was not cleaned during our entire stay

    Property response:

    Hi Jérôme! Thank you so much for your kind review, we’re happy to hear you enjoyed the location, breakfast, and the service from our staff! We're sorry to hear about the cleaning not meeting expectations, especially in the bathroom, we will make sure to pass your comments on to the housekeeping team for follow-up. We hope we can welcome you back to Hasselbacken in the future! Best wishes, Zoë - Front Desk

    Hi Jérôme! Thank you so much for your kind review, we’re happy to hear you enjoyed the location, breakfast, and the service from our staff! We're sorry to hear about the cleaning not meeting expectations, especially in the bathroom, we … Show more

    Hotel Hasselbacken
    19 August 2025
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  • Lena

    Reviewed: 19 August 2025 · Stayed in July 2025

    Verified review
  • Aivvva

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    We enjoyed our stay at the hotel. Good for family and walking distance from museums!

    Property response:

    Hello, Thank you for taking the time to write a review! We're glad to hear that you enjoyed your stay with us. Hope to see you back soon. Kind regards, Helena

    Hotel Hasselbacken
    19 August 2025
  • Richard

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
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  • Thomas

    Reviewed: 18 August 2025 · Stayed in June 2025

    Verified review
  • Linda

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    It's a beautiful hotel with friendly, helpful staff & good food. We could walk to all the attractions in that area & it was an easy ferry ride to Gamla Stan.

    Parking near the Hotel is a challenge & the pay station does not seem to have clear info in English. Also for the room for 3 adults they just added a cot which eas marginally comfortable.

    Property response:

    Dear Linda, Thank you for your kind feedback! We're glad you enjoyed your stay and appreciate your comments, which help us improve. We hope to welcome you back soon. Best regards, Elvira - Frontdesk

    Hotel Hasselbacken
    18 August 2025
  • Caroline

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Location is nice for those with kids - near Skansen, grona lund. The outdoor area is really well taken care of, and beautiful.

    Small rooms, if you have more than 2 bags it’s impossible to open then and still circulate in the room até the same time. Hotel is quite old, and although parts of it have been renovated (bathrooms, for example) it has a smell that’s quite characteristic of old places and very outdated interior design, curtains, carpets, and so on. The restaurant could have more options and better service (also because there are very limited choices of restaurant nearby). The room is clean, however, mine was infested with ants - all over really.

    Property response:

    Dear Caroline, Thank you for your kind review. We are glad you enjoyed the location and our outdoor area. We're sorry to hear the room didn’t meet your expectations. The issue with ants is unacceptable and we are looking into it immediately with the person in charge. Your feedback on the restaurant and service is appreciated and will be used to improve. We hope to welcome you back again soon. Best regards, Elvira - Frontdesk

    Dear Caroline, Thank you for your kind review. We are glad you enjoyed the location and our outdoor area. We're sorry to hear the room didn’t meet your expectations. The issue with ants is unacceptable and we are looking into it immed… Show more

    Hotel Hasselbacken
    18 August 2025
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  • Anonymous

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Location and privacy

    Property response:

    Thank you for your nice review! We are glad to hear that you enjoyed your stay and hope to see you back again soon! Best regards, Ludwig - Front Desk

    Hotel Hasselbacken
    17 August 2025
  • Dariusz

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Georlen

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    This is the second time I have stayed at this hotel. The facilities are great, and the location is awesome. You are within walking distance to the VASA museum, the ABBA museum and the ferry to Old Town (Gamlastan). It also has an excellent restaurant and breakfast is included. Beautiful outside seating also.

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  • Ali

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    - location - staffs - breakfast

    - The restaurant (for dinner) was expensive and overrated. We did not get any service and had to collect our plates and cutleries ourselves because they didn't pay any attention.

    Property response:

    Hi Ali, thank you for your kind review after your stay with us. We appreciate your feedback regarding the restaurant and will pass along your comments to our restaurant manager. Kind regards, Middja - Guest experience manager Hasselbacken

    Hi Ali, thank you for your kind review after your stay with us. We appreciate your feedback regarding the restaurant and will pass along your comments to our restaurant manager. Kind regards, Middja - Guest experience manager Hasselback… Show more

    Hotel Hasselbacken
    13 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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