Storagatan 32, 722 11 Västerås, Sweden
#16 of 35 hotels in Västerås
Guests' ChoiceBased on 94 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.2
Facilities
8.6
Staff
9.4
Value for money
8.9
Free WiFi
8.5
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End of dialog contentReviewed: 4 September 2025
Anna
SwedenThe location is perfect, just in the city center. Breakfast and dinner (which was included!) were very good.
Stayed in August 2025
Reviewed: 10 August 2025
Julian
AustraliaThe room was huge and the bed extremely comfortable. Really enjoyed the meals provided. The staff were also a highlight of our stay as they were so friendly and accommodating. Location is fantastic, right in the heart of the city. Highly recommended.
Stayed in July 2025
Reviewed: 31 July 2025
Courtney
SwedenCould have better vegan options
Close to the train station
Stayed in July 2025
Reviewed: 22 June 2025
Schilli
GermanyHave a gym mat in the gym room that are not suitable for yoga. Proper Yoga mat would have been nice.
Staff is helpful and meals are plenty and tasty.
Stayed in June 2025
Reviewed: 21 June 2025
Delvin
United StatesThe staff were very nice. I felt the food was good but the selection was average
Location is in the center of town. There is a large shopping mall across the street. There is a parking garage 1 block away. The hotel is located on the top three floors of a retail store but very accessible with 2 elevators. One elevator is on the outside of the building with glass to observe your descent.
Stayed in June 2025
Reviewed: 14 June 2025
Kenneth
United KingdomNothing.
Very helpful and friendly staff. Really good value for money. Good food. Perfect location.
Stayed in June 2025
Reviewed: 6 June 2025
Maja
MontenegroI was in this hotel before, everything is great. The best thing is the fact that you have breakfast, Swedish fika, and dinner included. Staff is helpful and kind. There are other facilities (gym, meeting room) but we did not use them. I would definitively stay here again.
Stayed in June 2025
Reviewed: 2 June 2025
Zana
MontenegroGreat offer for breakfast and dinner (both included in price). The staff is very kind and helpful. The hotel is located in the centre of the city, just above an H&M store in the world :)
Stayed in June 2025
Reviewed: 15 May 2025
Karin
SwitzerlandThe tea and coffe cups dont have handles which means you burn yourself on the cup when you carry them to the table, aweful. Please change cups and then the breakfast will be even better. Was already one of the best I have eaten!
Was great, specially the breakfast and the room
Stayed in May 2025
Reviewed: 4 May 2025
Wetra
SwedenGood location and nice staff
Stayed in May 2025
Reviewed: 3 February 2025
Kerstin
United KingdomThe hotel is central so it was a tiny bit noisy on the Saturday night - but just normal city sounds of people out enjoying themselves
Great location, nice room, clean, great got powerful shower. The staff were all lovely. Having breakfast, fika, and dinner included made such a difference as well. The evening meal was a simple hot buffet but the food was so tasty and healthy - I really enjoyed it.
Stayed in February 2025
Reviewed: 1 January 2025
Angela
United KingdomNothing
Fantastic NYE stay here again this year. Love this hotel, it's so comfortable, understated peaceful and quiet. Spotless with a Nice dinner and super breakfast. Right in town, short walk from the train station and to the lake. The bus to the airport stops right outside. Great VFM
Stayed in January 2025
Reviewed: 15 November 2024
Zara
United Arab EmiratesThe reception ladies were so kind and cooperative, they arranged early check in when the room was ready
Stayed in September 2024
Reviewed: 17 October 2024
Eleni
SwedenThe room was very nice. The staff was nice and friendly. The location is perfect, everything is nearby.
Stayed in October 2024
Reviewed: 1 September 2024
Blake
United KingdomAllt var riktig bra. Tack
A really nice stay. Good inclusive meals and the staff were helpful and sweet.
Stayed in August 2024
Reviewed: 19 August 2024
Cathy
United KingdomTasty food and afternoon tea included, central location
Stayed in June 2024
Reviewed: 12 June 2024
Monique
BelgiumSmall room with a basic bathroom, but for me the bonus was that the bed was super-comfortable. The breakfast room and lobby have a nice "feel-at-home" vibe. The breakfast was excellent: a lot of choice, "continental" type of breakfast buffet with warm dishes, bread, cheese, ham, fruit, excellent (!) granola, yoghurt, coffee, tea, ... We arrived very late. I appreciated that the reception is still open at 1AM.
Stayed in June 2024
Reviewed: 26 May 2024
Cesar
SwedenEverything was very good.
Everything was very good: hotel, breakfast, location. Recommended.
Stayed in May 2024
Reviewed: 1 April 2024
Bruna
United KingdomLovely staff, comfortable room. The FIka and the evening meal was a real treat. Great breakfast too.
Stayed in February 2024
Reviewed: 31 March 2024
Ashley
United KingdomMaybe it would be nice to have tea and coffee facilities in the room too.
Super nice staff, good food, excellent value. We had a dog friendly room and there were even some snacks, poo bags and bowls for my dog already there. Nice touch.
Stayed in March 2024
Reviewed: 13 March 2024
Vineet
SwedenStaff at reception were courteous. They also arranged special vegetarian meal in dinner for us. Good quality of cake was served at Fika.
Stayed in February 2024
Reviewed: 20 February 2024
Nikolas
Czech Republicpoor TV chanels
perfect location, good dinner, quick wifi ideal for business trip
Stayed in February 2024
Reviewed: 6 February 2024
Rubens
SwedenThe gym was really small and opened at 5.30. The dinner was quite poor for vegetarians and it was mostly the same things with a veg patty to go with it, except on Thursday when they had a lovely lasagna.
Breakfast was pretty good. The place was also very clean. The staff was also mostly very friendly.
Stayed in February 2024
Reviewed: 1 January 2024
Angela
United KingdomNicely decorated spacious room with comfy bed. Fantastic location right on the main street in town opposite the bus stop to the airport. Excellent light dinner and breakfast with coffee available all day. Reception staff were super friendly and helpful. Luggage storage available. Vasteras is a wonderful town. Highly recommend.
Stayed in December 2023
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