Reviews of Comfort Hotel Sundsvall 4 stars
Strandgatan 10, 851 06 Sundsvall, Sweden

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewExcellent stay this time~! I used the gym in the -1 floor, very good exercise there today~! Next, laundry was very easy to use on the 3rd(4th) floor! My room was very clean, although it's technically quite small, but that's not a big deal! Receptionists staff were very nice when checking me in; they even gave me a kettle to boil water with~ Breakfast wasn't the best but it did have lots of watermelon, hami melon & pineapples as fruits which satisfies my fruit needs~ Excellent scrambled eggs too! Very nice! Wifi is one of the best in the world according to me because the coverage is wide & speed is fast too! I'll be back in November most likely)) Thank you~
The only part which confused me was the housekeepers came in my room to clean up the room without notifying me before hand...I did say I want room cleaning on 25 Aug which the housekeepers cleaned. But I didn't say to clean on 26 Aug but they still came & cleaned without notifying me so...that was a bit awkward because I don't know if they will take anything from my room after I left my luggage & stuff in there. So I wish the housekeepers can notify me or at least knock on my door before entering for room cleaning services.
Reviewed: 30 August 2025 · Stayed in June 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe staff was extremely helpful and the lo ation is perfect. A bit old, but nice. Good breakfast, even if it was the same each day.
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGreat location, interior design and tasty breakfast
Missing minibar and water kettle
Hi Volodymyr.Thank you so much for your wonderful feedback, Volodymyr. We're thrilled to hear that you enjoyed our great location, interior design, and tasty breakfast. It's also fantastic to know that you found your stay comfortable and our staff impressive. We appreciate your comments regarding the minibar and water kettle, and we will certainly use this feedback to improve our facilities.We hope to welcome you back to Comfort Hotel Sundsvall soon! Kindly regards Angelica - Front Desk Comfort Hotel Sundsvall
Hi Volodymyr.Thank you so much for your wonderful feedback, Volodymyr. We're thrilled to hear that you enjoyed our great location, interior design, and tasty breakfast. It's also fantastic to know that you found your stay comfortable and ou… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewNotingh
Broken bad,no clin,smeling rooms
Hi Darius. Thank you for sharing your feedback, we are so sorry that the room didn't meet up to your expectations and if there is anything we can do please let us know.Your comments are invaluable to us, and I will ensure they are addressed with our team to improve our services. We strive to provide a comfortable stay for all our guests, and I regret that we fell short during your visit. Thank you again for your honesty, and I hope you have a good day. Kindly regards Angelica - Front Desk Comfort Hotel Sundsvall
Hi Darius. Thank you for sharing your feedback, we are so sorry that the room didn't meet up to your expectations and if there is anything we can do please let us know.Your comments are invaluable to us, and I will ensure they are addressed… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewRoom was cosy and the breakfast was wery good. You need to try ginger shot in the morning.
Hi Anže, Thank you so much for your wonderful feedback! We're thrilled to hear that you found your room cosy and enjoyed our breakfast, especially the ginger shot. It’s always great to know what our guests love. Your kind words inspire us to keep providing excellent service. We hope to welcome you back to Comfort Hotel Sundsvall soon! Best wishes.Angelica - Front Desk Comfort Hotel Sundsvall
Hi Anže, Thank you so much for your wonderful feedback! We're thrilled to hear that you found your room cosy and enjoyed our breakfast, especially the ginger shot. It’s always great to know what our guests love. Your kind words inspire us … Show more
Reviewed: 19 August 2025 · Stayed in June 2025
Verified reviewClean, comfortable and well located with secure underground parking for the bike. Amaaaazimg breakfast! Staff were polite and helpful.
Nothing…..
Hi! Thank you so much for your fantastic review, Philipson-Stow! We're thrilled to hear that you enjoyed our great location, comfortable accommodations, and the secure underground parking for your bike. It's wonderful to know that our breakfast made a lasting impression on you, and I will be sure to share your kind words with our staff. Your feedback means a lot to us, and we look forward to welcoming you back soon!Kinldy regards Angelica - Front Desk Comfort Hotel Sundsvall
Hi! Thank you so much for your fantastic review, Philipson-Stow! We're thrilled to hear that you enjoyed our great location, comfortable accommodations, and the secure underground parking for your bike. It's wonderful to know that our break… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewI greatly enjoyed the general style of the rooms. They were well decorated, although sadly the batteries for the tv-remote werent there. The shower was probably the best part of the stay!
Tv-Remote batteries werent there, but other than that it was all amazing!
Hi Leopold. Thank you so much for your wonderful feedback. We are thrilled to hear that you enjoyed your stay and particularly loved the shower and the style of the rooms. I appreciate you bringing the TV remote battery issue to our attention; we will use your feedback to improve. We hope to welcome you back to Comfort Hotel Sundsvall soon!Kindly regards. Angelica - Front Desk Comfort Hotel Sundsvall
Hi Leopold. Thank you so much for your wonderful feedback. We are thrilled to hear that you enjoyed your stay and particularly loved the shower and the style of the rooms. I appreciate you bringing the TV remote battery issue to our attenti… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewVery clean & a great location. Good buffet breakfast included in the price.
Room was quite small, but value for money. Some additional ventilation for the room would have been good as it was rather warm.
Hi Andrew. Thank you so much for sharing your thoughts about your stay. We're thrilled to hear that you found our staff friendly and welcoming, and that you enjoyed the clean room and great location. Your feedback regarding the room size and ventilation is appreciated, and we will certainly use it to improve our guest experience.We hope to welcome you back soon! Kindly regards Angelica - Front Desk Comfort Hotel Sundsvall
Hi Andrew. Thank you so much for sharing your thoughts about your stay. We're thrilled to hear that you found our staff friendly and welcoming, and that you enjoyed the clean room and great location. Your feedback regarding the room size an… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewGood location
Most staff did NOT speak Swedish and only a few with bad English. This is not including the staff at the front desk
Hi Kenneth. Thank you for sharing your thoughts about your recent stay. We're thrilled to hear that you enjoyed our great location and found the comfort to be top-notch. I appreciate your feedback regarding the language skills of some of our staff, and I will certainly use this to help us improve. We hope to welcome you back soon for another enjoyable stay.Have a wonderful day! Kindly regards Angelica - Front Desk Comfort Hotel Sundsvall
Hi Kenneth. Thank you for sharing your thoughts about your recent stay. We're thrilled to hear that you enjoyed our great location and found the comfort to be top-notch. I appreciate your feedback regarding the language skills of some of ou… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewSpacious room, big bed, great breakfast, and good location
Bad ventilation Small tv for such a big room A fridge would be good to have, especially in summer time
Hi Ximena. Thank you so much for taking the time to share your thoughts about your recent stay, Ximena. We're thrilled to hear that you enjoyed the spacious room, big bed, and our great breakfast. It's also wonderful to know that you appreciated our location. We truly value your feedback regarding the ventilation, TV size, and the suggestion for a fridge. We'll use your comments to look for ways to improve. Thanks again for your insights, and we hope to welcome you back soon!Kindly regards Angelica - Front Desk Comfort Hotel Sundsvall
Hi Ximena. Thank you so much for taking the time to share your thoughts about your recent stay, Ximena. We're thrilled to hear that you enjoyed the spacious room, big bed, and our great breakfast. It's also wonderful to know that you apprec… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified review