Mäster Johansgatan 15, Norr, 211 21 Malmö, Sweden
#10 of 38 hotels in Malmö
Guests' ChoiceBased on 785 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.7
Facilities
8.5
Staff
9.1
Value for money
8.5
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 September 2025
Alain
United StatesThe hinged, glass, curved partial shower door was odd to look at and not very functional as it barely kept water from spraying all over the place.
The location was great, right near Stortorget and Lilla Torg, and it was easily walkable from the central train station. There are plenty of restaurants in the vicinity.
Stayed in August 2025
Reviewed: 29 August 2025
Monika
United StatesShower doors have a strange design, does not really stop water splashing everywhere
Excellent location! This hotel is right in the city center, close to all the sights and restaurants, while also being in a fairly quiet street. Breakfast was superb! Staff was very helpful and friendly.
Stayed in July 2025
Reviewed: 27 August 2025
Olivia
SwedenDidn't feel like Elite Hotel standard, bathroom was not fresh, shower door wasn't closing so bathroom ended up being all wet, water pressure was bad, room didn't feel fresh either, I was a bit disappointed considering it's the family of Elite Hotels and I was always happy with their hotels
Good localisation - only 5 min walk to the train station, fantastic breakfast, spacious room
Stayed in July 2025
Reviewed: 26 August 2025
Kasper
DenmarkIt seemed a bit aged. Especially the bathroom.
Stayed in August 2025
Reviewed: 25 August 2025
Anica
RomaniaThe location is close to Train station and many restaurants are arround
Stayed in August 2025
Reviewed: 13 August 2025
Chiara
ItalyBreakfast area very dark + very noisy air conditioning system
The location, excellent
Stayed in August 2025
Reviewed: 6 August 2025
Matthew
NorwayBeds are waaaay too soft. Scrambled eggs were wildly undercooked and had no seasoning.
Great location. Friendly to dogs (they had a bed and bowls in the room). Breakfast was very good (except the scrambled eggs, those were the worst). Rooms are very nice.
Stayed in August 2025
Reviewed: 2 August 2025
Tom
GermanyExcellently located right in the city centre of Malmö next to Lilla Torg with lots of Bars and Restaurants nearby. Despite its central location, the rooms are spacious and quiet with comfy beds for a good night's sleep. Breakfast was excellent with lots of tasty options and professional staff. Just be aware that you have to choose a one hour timeslot for breakfast start the night before.
Stayed in July 2025
Reviewed: 1 August 2025
Janice
CanadaMore options at breakfast for folks with food allergies/intolerances.
room was lovely and large. staff were helpful.
Stayed in August 2025
Reviewed: 1 August 2025
Simon
United KingdomThe bar outside our room was very noisy on Saturday night (but fine on Sunday).
Very comfortable hotel. Loved the decor in the lobby and dining rooms.
Stayed in July 2025
Reviewed: 1 August 2025
Cassandra
United StatesGood location, friendly staff, clean and rooms were bigger than expected.
Stayed in July 2025
Reviewed: 1 August 2025
Hamed
KuwaitThere is no phone in the room. The furniture and the beds are old. Most of the blankets and pillows have a bad smell. I advice that you should bring your own blankets an pillows.
🇰🇼🇰🇼🇰🇼 The Hotel is not new. The air conditioning is very cold and nice. The breakfast is relaxing and good. It has a nice location. The staff was amazing and very friendly.
Stayed in July 2025
Reviewed: 25 July 2025
Megan
United StatesShower situation was messy; lots of water everywhere given only one glad panel. Even with lots of towels to catch spray water, I still felt like it was a mess. Grout in the bathroom was not very clean as a result?
In a very cute area. Good size rooms. The lent to s to make our kids feel welcome was wonderful; they love the tigers!
Stayed in July 2025
Reviewed: 17 July 2025
Ana
SwedenThe staff was very friendly and helpful. The reception smelled really good and the breakfast was really good. They were very child friendly as well. The location is excellent, so I definitely recommend!
Stayed in July 2025
Reviewed: 16 July 2025
Alojz
SlovakiaLady receptionist made not really welcoming atmosphere
Location
Stayed in June 2025
Reviewed: 14 July 2025
Danielle
SwitzerlandBreakfast buffet is a challenge at this property when it is fully booked. There is not quite enough capacity. The staff seems engaged in optimizing the flow of guests but it is difficult. The quality of the breakfast buffet is very good. The lighting is aligned to the evening restaurant vibe - it’s dark.
Central. Clean. Good sized rooms nicely furnished. Comfortable. Efficient staff.
Stayed in July 2025
Reviewed: 12 July 2025
De
OmanIn room coffee was minimal and could have been better in today’s world and the quality of hotel. Water availability in the room
Good location. Very friendly and helpful reception staff. Facilities were good. A roof top area would have been great for such a city. The in room facilities of tea/coffee and water were disappointing
Stayed in July 2025
Reviewed: 9 July 2025
Phillippa
United KingdomExcellent breakfast selection and nice restaurant atea
Stayed in July 2025
Reviewed: 24 June 2025
Kristi
United StatesLocation, quiet street, by a nice park and great pizza restaurant.
Stayed in June 2025
Reviewed: 23 May 2025
Christian
LuxembourgRoom quality and design is getting old and should need an upgrade to modern standard. It
Location is fantastic and the staff makes you feel welcome. Buffet is a pleasure…
Stayed in March 2025
Reviewed: 19 May 2025
Samantha
AustraliaGood location, nice addition that breakfast is included
Stayed in April 2025
Reviewed: 17 May 2025
John
United KingdomThe hot food at breakfast was not hot.
Spaciousness of the room. High quality ambience of the hotel.
Stayed in April 2025
Reviewed: 14 May 2025
Shyang
SingaporeBed was too soft and "sensitive", disturbed my partner when I turned, it took me three nights to get used to it. A bit noisy for us, we were at second level facing the street.
Location is very good, probably the closest hotel to Lila Torg, with good restaurants nearby. Room is very spacious, breakfast is good especially the staffs serving breakfast, they are helpful.
Stayed in May 2025
Reviewed: 12 May 2025
Christian
LuxembourgBathtubs is not what we want to have in our hotelrooms today. A proper shower with a mounted shower head above your head. This is what we prefer and that will happen next time they upgrade this hotel.
Location, location, location. This hotel is in the right location in Malmö next to Lilla Torg. The facilities are getting a bit of age, but still work great. The in-house Asian oriented restaurant with fusion food is just fabolous and worth a visite.
Stayed in May 2025
Roseville, USA
Albacete, Spain
Lech am Arlberg, Austria
Minamioguni, Japan
Tuszyn, Poland
Seoul, South Korea
Daylesford, Australia
Bergamo, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content