Reviews of Clarion Hotel Winn 4 stars
Norra Slottsgatan 9, 801 38 Gävle, Sweden
Loading
Guests also reviewed these properties:
Osaka, Japan
Grasberg, Germany
Selcuk, Turkey
Viña del Mar, Chile
Brtonigla, Croatia
Rome, Italy
Liepāja, Latvia
Melbourne, Australia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGreat location, fantastic bar staff.
A bit confusing with the parking situation. I would recommend to put together a page explaining how the street parking works.
Hi Bengt, Thank you for your wonderful feedback! It makes me happy to see that you had a nice visit. We will take it with us for the future about the page for the street parking, very nice input! Have a nice day and welcome back another time! Best regards My, Clarion Hotel Winn
Hi Bengt, Thank you for your wonderful feedback! It makes me happy to see that you had a nice visit. We will take it with us for the future about the page for the street parking, very nice input! Have a nice day and welcome back another t… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewGood localisation in city center, clean room, swing pool avaliable.
There were no unpleasant situations.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewBreakfast was great. The room was clean, and the check-in and check-out were easy.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe location was great, near center of town! Our room was roomy and comfortable with an extra chair and nice desk. The breakfast was good. Beautiful hotel!
It was difficult to make a parking reservation for our rental car.
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in June 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewIt was a very nice hotell, nice and cleans rooms that were very comfortable to sleep in. They had a pool and sauna. The breakfast was very nice and we had one dinner at the restaurant at the hotel and it was amazing. Staff was polite and helpful. Parking was very easy and convenient but a bit pricey.
First thing is the pool was freezing and definitely not at 28 degrees as promised. The first night the sauna was also very cold but that got solved our second and last night. We lived in the third floor and the WiFi did not reach our room and the staff said they couldn’t do anything so we were unable to do anything on our devices and not watch a movie or such on the tv. They advertised spa treatments at the hotell which is one of the reasons we booked it, turns out after arriving at the hotel and paying they don’t have treatments during the summer. It being shut during the summer was not advertised anywhere on the website so we had no idea until we got to the property. Which is a shame as we spent money on so thing they don’t have. No bath robes or extra towels by the pool, had to go up to reception to ask, however they were nice about it. As mentioned before breakfast was yummy however it is very repetitive so it is the same thing everyday so bare this in mind if you are staying for a week or such.
Hi, Thank you for the reply! It makes me happy that you reach out to us about your stay. We will take everything in mind for the future and appreciates that you gices us this feedback. I wish you a nice summer! Best regards My, Clarion Hotel Winn
Hi, Thank you for the reply! It makes me happy that you reach out to us about your stay. We will take everything in mind for the future and appreciates that you gices us this feedback. I wish you a nice summer! Best regards My, Clarion Hot… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 June 2025 · Stayed in May 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewComfy bed. Room size was decent. Bathroom and products were great.
Kind of dark room, but decent lighint. Breakfast situation was a bit awkward, but worked out well at the end.
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewGreat location, spacious room, friendly personal and generous breakfast
The pool has cold water and is 160 cm deep. What makes it unsuitable for children
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewToo dusty everywhere
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 March 2025 · Stayed in February 2025
Verified reviewGood location.
Tired design, lacking in extras. Reasonably clean but everything looked a bit old/dated.
Hi Rebecca, Thank you for your time to get back to us with this feedback! It helps us in the future to get even better. Hope to welcome you back another time! Best regards My, Clarion Hotel Winn
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewReviewed: 19 February 2025 · Stayed in February 2025
Verified reviewLocation
Terrible chaos & cold food at breakfast. Blunt bread knife. Only 1 towel in room on arrival.
Hi Don, Thank you for the feedback! I am sorry to hear that you did not like our breakfast and did only revieve one towel. My apologise upon arrival! We will take this with us and we will work on that to be better in the future. Have a nice day! Best regards My, Clarion Hotel Winn
Hi Don, Thank you for the feedback! I am sorry to hear that you did not like our breakfast and did only revieve one towel. My apologise upon arrival! We will take this with us and we will work on that to be better in the future. Have a ni… Show more
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewLocation
Small swimming pool. Poor gym.
Hi Ahmad, Thank you for the feedback. Sorry to hear that you felt the pool and gym was small and poor. We will be looking into it the next time we are planning for a renovation at the hotel. Hope to welcome you back another time. Best regards My, Clarion Hotel Winn
Hi Ahmad, Thank you for the feedback. Sorry to hear that you felt the pool and gym was small and poor. We will be looking into it the next time we are planning for a renovation at the hotel. Hope to welcome you back another time. Best rega… Show more
Reviewed: 20 January 2025 · Stayed in January 2025
Verified reviewLocation
Swimming pool was cold, sauna broken, no towel
Hi Eleonora, Thank you for your feedback to us! It means a lot that you took your time to answer our questions about your stay. It helps us to gets better. Hope to welcome you back another time. Best regards My, Clarion Hotel Winn