Reviews of Clarion Hotel Draken 4 stars

Very stylish and clean

Clean nicely decorated, the staff were lovely and the breakfast buffet was delicious!

Everything was actually nice and cozy Breakfast was superb

The spa was over crowded for my liking.

This hotel has a great central location and the view from the higher rooms is spectacular.

Room was pleasant at arrival but lack of quality in the cleaning lead to dust building up. Sheets were not changed even when stained (we have a baby that co-slept with us).

The breakfast was great, plentiful, everyone could find their favorite dishes. The Vietnamese chef who cooked and baked eggs and pancake was very kind and always smiling, it was nice to chat with him. It was our first time in a hotel with a code card elevator, we didn't know how the elevator worked. They didn't explain it at the reception. :)) The cleanliness is great, as is the coffee and tea facilities in the room. The hairdryer had to be pressed constantly to work, which is quite inconvenient, in our country it doesn't work like that. I think anyone who wants to dry hair knows about electricity, if it's a "protection", then it's absolutly unnecessary, it would be enough to just hold the hairdryer, not constantly press the button... We went to the Obie spa, it was very good and pleasant, as was the pizza and wine we had there.

1, There was no storage space for clothes in the room, just a narrow hanging cupboard above the fridge, for "tall Vikings". There are no shelves for short European women, you couldn't unpack your suitcase, just put all your clothes on the one chair. If you're traveling for several days and aren't 2 meters tall, you won't be able to store your clothes. 2, The bed was very soft and sunken in. For older people with spinal hernias, a hard bed is appropriate, but this was not possible here.

Everything

Breakfast was amazing Staff always friendly and efficient Spa was a great addition Location also very good

Mattresses are too soft and unstable and slid every you got up.

One of the best hotels I’ve ever stayed in. Amazing room, friendly excellent staff, amazing breakfast.

The lobby and restaurants on offer were really cool. Bed was comfy too!

The carpets in the hallways and the rooms were truly so so so dirty. Like visible dirt. We really struggled with that. Definitely needs a good clean!

Everything! From walking in the lounge has this great relaxed feel and lots of areas to relax. The staff were incredibly helpful every time we needed help with something. The bedding was LUSH and the room felt luxurious. The Rituals products were great too. Breakfast is always my favourite part of staying at hotel and they didn’t disappoint. Hands down the best breakfast I have ever had at a hotel. Because of all of this we won’t be staying at any other hotel apart from this hotel now when visiting Gothenburg! We LOVED the Obie spa and enjoyed the cold and hot experiences. We felt so relaxed but energised afterwards which is what we needed when walking around all day!

The only thing I would say was a problem was nose from outside. We were there during a festival and there is a bar on the corner where you can hear a bit of booming bass from. It didn’t interrupt my sleep but did bother partner. One problem I would say with noise which can be helped is the slamming of the doors. They slam quite loud when closing and can wake up up if people are arriving late/leaving early.

Great room, excellent staff, wonderful breakfast and perfect location. Couldn’t recommend more.

Nothing

We had no air or AC in the room. Complained to front desk mgr who tried first to fob us off then when she came to the room said we’re too busy to fix this & can’t move you. There was NO AIR in the room. She offered us a fan! We asked her to send hotel mgr to our room but after 15 mins no one came so I went to desk. Told to be quiet by security. Mgr offered to sit down and chat. I said I’m tired. I just want to sleep in a room that has air in it. It needs to be fixed now. She finally came to the room and brought the security guard with her. He was the one who fixed the problem. Absolutely totally useless. Made us feel like we were worthless. We paid a huge amount of money for the room on the exchange rate and the service was absolutely disgraceful. They made us feel so small. No discount nothing happened. On top of it they asked us to book a time for breakfast which we were not willing to do. Most hotels allow you just to walk into the breakfast area. What a joke of a place. I’ve stayed all over the world and never had anything so disgraceful happen to me.

Excellent location and a very pleasant hotel. Friendly and helpful staff. Breakfast offers a lot of choice.

The mattress kept sliding off the bed.

Location.Good breakfast.

Constraction around property.No easy access with the car / Uber.