Skolgatan 64, 90106 Umeå, Sweden
#12 of 18 hotels in Umeå
Guests' ChoiceBased on 223 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
9.4
Facilities
8.1
Staff
8.9
Value for money
8.4
Free WiFi
8.5
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End of dialog contentReviewed: 4 September 2025
Christopher
NorwayThe staff in the reception upon arrival is not so welcoming. Just a little smile will do.
The comfort and location.its worth the money.
Stayed in August 2025
Reviewed: 22 August 2025
Massimiliano
Italyno cleaning service
perfect location, great hospitality
Stayed in August 2025
Reviewed: 30 July 2025
Blaz
SloveniaNo parking near hotel, hard to find garage house suggested by hotel
Breakfast
Stayed in July 2025
Reviewed: 27 July 2025
Lyttinen
FinlandMediocre breakfast. Parking options for a bigger car where a challenge.
Nice location in the center of the city. Beautiful views from the room.
Stayed in July 2025
Reviewed: 22 July 2025
Öberg
SwedenSuverän reception.
Stayed in July 2025
Reviewed: 20 July 2025
Simo
FinlandHotel is in very central location so there is no parking next to it or even stop spots are scarce. You can park in parking hall which is few blocks away for about 13€ night. Lobby gets quite busy during peak hours.
Our room in 8 floor with city view was really comfy, it had silent AC, bed was really good (beside matress topper which tended to slide when you sat and get up from the bed). Price for a night was VERY competitive during mid july weekend. Breakfast was ok, could be better but with this price I cannot complain.
Stayed in July 2025
Reviewed: 20 July 2025
Inge
NetherlandsWe stayed twice but in two different rooms. The only minor thing we didn’t like was that the first room didn’t have a chrome cast. This is such a minor thing haha, it says enough about the hotel that this was what we complain about
The staff is really great - they helped us a lot and were super kind. The location of the hotel was also really great. Umea is not that big in the first place but the hotel is in the middle of the city centre. The breakfast is really nice as well. This hotel is definitely worth a stay.
Stayed in July 2025
Reviewed: 16 July 2025
Tuomas
FinlandGreat location, excellent breakfast
Stayed in July 2025
Reviewed: 9 July 2025
Marko
FinlandFree parking offers 5 minutes in front of the hotel. After that SEK130 every 24 hours in a parking garage.
Breakfast is very good.
Stayed in July 2025
Reviewed: 6 July 2025
Harri
FinlandVery friendly and competent staff in the reception.
Stayed in July 2025
Reviewed: 4 July 2025
Cecilia
AustraliaNice hotel in a great location! Only thing I wasn’t happy with was that the aircon didn’t work in the room and it got very stuffy and hot. The staff had a fix which didn’t work.
Stayed in June 2025
Reviewed: 29 June 2025
Jennica
FinlandBreakfast was a bit uninspired and not very versatile.
Clean and comfortable room. Friendly reception service. Good value for money.
Stayed in June 2025
Reviewed: 20 June 2025
Nicole
AustraliaThe room was quite small for two people with luggage, but everything else made up for that. Would definitely stay again.
Great location, clean rooms, very friendly staff and great blockout blinds! The breakfast buffet was amazing in the very cool dining room.
Stayed in June 2025
Reviewed: 7 June 2025
Ciprian
GermanyThe breakfast - not the food, that was fine. They have a system based on time slots, which means you have to tell the reception when you would like to come down for breakfast. On the first morning the restaurant was packed, but I managed to get a spot. On the second, it was carnage - a line of people all the way to the lobby, waiting to get in. Grabbed a coffee to go. And btw, nobody was checking anything, neither time slots nor room number.
The location is unbeatable, right in the center and by a major bus stop. The room was nice and had a nice view over the city and the river.
Stayed in June 2025
Reviewed: 31 May 2025
Stanislaw
AustraliaThe fact that you can’t open these modern windows.
Near new building, wide windows, bright and sunny. Nice city view from behind a desk. It was clean and fresh.
Stayed in May 2025
Reviewed: 15 May 2025
Alison
AustraliaI would gave liked tea making facilities in my room
The staff was amazing and breakfast was great
Stayed in May 2025
Reviewed: 26 April 2025
Andrea
CyprusI didn't like much the hotel restaurant, little choice and too elaborate. Simpler is better in my option, like the breakfast was excellent. Would be nice maybe some salad buffet, or even bigger buffet also with meat
Very good location, nice, clean and spacious room and bathroom. Excellent breakfast
Stayed in April 2025
Reviewed: 16 February 2025
Stephanie
United KingdomThe price :-) it was Swedish rally and rooms were very expensive for what it is.
Right in the town center and close to the bus station Comfy bed and lovely room Breakfast is good with a lot to taste !
Stayed in February 2025
Reviewed: 4 February 2025
Ying
SwedenNo daily room cleaning, very basic - no tea or coffee, no water boiler, no drinking cups. Need to go out in the freezing cold weather to another building for breakfast. Not worth the price.
Location. Friendly staff.
Stayed in February 2025
Reviewed: 5 January 2025
Laurette
GermanyLocation near the City Center
Stayed in January 2025
Reviewed: 1 January 2025
Ewa
United KingdomAll well.
Have stayed in thus hotel several times. Excellent, central location and goid facilities. Excellent breakfast.
Stayed in December 2024
Reviewed: 25 November 2024
Carina
DenmarkVery bad sound absorption in the bathroom, every breath in there could be heard in the room - and we could hear the neighbor bathroom, absolutely zero view outside
In the middle of the center, spacious room, nice and clean, really nice breakfast
Stayed in November 2024
Reviewed: 8 November 2024
Olga
SwedenNothing
The location is very central. Good breakfast. Clean rooms.
Stayed in November 2024
Reviewed: 8 October 2024
William
IrelandThe eggs were a little bit watery apparently and the lights in the shower was a little bit confusing, it took a bit of getting used to
The breakfast not what we were used to so we didn't like it to much. Us Irish are used to a lot more of selection but it was nice I would give it 3 stars. The location is perfect
Stayed in October 2024
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