Reviews of Best Western Plus Skogshöjd 4 stars
Täppgatan 15, 151 21 Södertälje, Sweden
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewKlaudio working in the reception was super nice
Wellness
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGreat breakfast with a lot of different choices. Great Spa with Pool, Whirlpool and Sauna. Parking in the garage.
Weird building where you can get lost. Going up in different elevators with walking in between in long corridors.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewVery friendly and helpful staff! The hotel itself was well-maintained, the rooms were clean and it was very peaceful. After a long day of traveling, it was easy to relax. The included breakfast buffet was varied and delicious.
Welcome back!
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in June 2025
Verified reviewAll very good no problems
nothing
Thank you for your visit mr James, and we are looking forward to welcome you back to us
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewBreakfast was really good. The hotel looked nice. I had a good parking place for my car with a hanger, the hotel is in a city.
When you don't open the window (because of my cats) we had the feeling there was no fresh air.
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewFriendly staff; clean and comfortable rooms. Breakfast was exceptional!
No air conditioning in the room; we had a desk fan but it wasn’t very effective so nights were a bit too warm
Hello dear Tracey and thank you for your reviev of your last stay with us. As an old building, we are missing a central airconditioner, allthough, we do hope to welcome you back to us soon again.
Reviewed: 15 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewGood breakfast
The hotel was a bit worn and not in its prime anymore. The rooms felt tired and would really benefit from some refreshing or renovation
Dear Zanita, Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the breakfast. We appreciate your comments regarding the condition of the hotel and the rooms. Please rest assured that we are continuously working on improvements and renovations to provide an even better experience for our guests. Thank you again for your honest feedback, and we hope to welcome you back in the future! Best regards, David Falk
Dear Zanita, Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the breakfast. We appreciate your comments regarding the condition of the hotel and the rooms. Please rest assured that we are continuously … Show more
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewGood breakfast. Excellent choice.
Room was 'tired' Strange layout needed 2 lifts to reach room. Limited parking.
Dear Graham, Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed the breakfast selection. We are sorry to hear that the room and layout did not meet your expectations. We understand that the building’s layout can feel a bit unusual, and we appreciate your understanding. We are also sorry for the limited parking and will look into ways to improve this in the future. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a better experience next time. Best regards, David Falk
Dear Graham, Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed the breakfast selection. We are sorry to hear that the room and layout did not meet your expectations. We understand that the building… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified review12 min walk from train station, good & rich breakfast choices, my window on 5th floor was on the sunset rise/set, the room is lightened and well equipped with comfort equipment, cafe tea wine glasses.. loved my stay there, it.was one of my best experiences at all
The free parking wasn’t always available, needed to pass long time waiting and looking.
Dear Soheir, Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay, especially the location, the sunset views, and the comfort of the room. It’s great to know that you found the breakfast choices satisfying as well. We apologize for the inconvenience with the parking. We will look into ways to improve availability to ensure a smoother experience for our guests. We hope to welcome you back again soon for another memorable stay. Best regards, David Falk
Dear Soheir, Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay, especially the location, the sunset views, and the comfort of the room. It’s great to know that you found the breakfast choices … Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewNot much
No restaurant, no bar. Room very long way from reception. Tired decor.
Dear Paul, Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. We apologize for the inconvenience regarding the location of your room and the lack of a restaurant and bar on-site. We are always looking to improve our facilities, and we will take your comments into account when reviewing our guest offerings. We hope to have the opportunity to welcome you back and provide a more enjoyable experience in the future. Best regards, David Falk
Dear Paul, Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. We apologize for the inconvenience regarding the location of your room and the lack of a restaurant and bar … Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewClean hotel
The room is so hot and there in no air-
Dear Danyal, Thank you for your feedback. We are glad to hear that you found the hotel clean. We apologize for the discomfort caused by the heat in your room. We understand how important temperature control is for our guests, and we will look into ways to improve this situation for future stays. We appreciate your comments and hope to have the opportunity to welcome you back for a more comfortable stay. Best regards, David Falk
Dear Danyal, Thank you for your feedback. We are glad to hear that you found the hotel clean. We apologize for the discomfort caused by the heat in your room. We understand how important temperature control is for our guests, and we will … Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewSadly too many no's... No hot water in the morning, no evening restaurant (order at reception eat in the lobby), breakfast if any thing ran out then it was not replaced very quickly. But no hot water is unforgivable.
Dear Simon, Thank you for sharing your feedback. We sincerely apologize for the issues you experienced during your stay, especially regarding the hot water and breakfast service. We understand how important these aspects are for our guests, and we truly regret that we did not meet your expectations. We are actively addressing these concerns to ensure better service and comfort in the future. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience. Best regards, David Falk
Dear Simon, Thank you for sharing your feedback. We sincerely apologize for the issues you experienced during your stay, especially regarding the hot water and breakfast service. We understand how important these aspects are for our guest… Show more
Reviewed: 8 June 2025 · Stayed in March 2025
Verified reviewReviewed: 28 May 2025 · Stayed in April 2025
Verified reviewThe only facility I had the time to use was the Gym, it was small but functional. The Spa seemed to be under renovation. The rooms were well equipped, quiet and clean. The man at the reception was very helpful and easy to talk to!
The breakfast did not seem to have good vegan (protein) options, just a basic cold vegetable sandwich and cereal. Not really healthy.
Dear Pujita, Thank you for your feedback. We’re glad you found the gym functional and appreciated the quiet, clean, and well-equipped room. I am glad that I made your visit smooth and welcoming. We apologize that the spa appeared to be under renovation during your stay and that the vegan protein options at breakfast didn’t fully meet your needs. We understand how important it is to cater to dietary preferences and will review our offerings to include more nutritious plant-based choices in the future. Thank you once again for your thoughtful input. We hope to welcome you back for an even more satisfying experience. Best regards, David Falk
Dear Pujita, Thank you for your feedback. We’re glad you found the gym functional and appreciated the quiet, clean, and well-equipped room. I am glad that I made your visit smooth and welcoming. We apologize that the spa appeared to be un… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewHello dear Isabel! It was our pleasure, and we are looking forward to welcome you back to us soon again! Best regards, Geo Front Desk Best Western Plus Skogshöjd