Reviews of Are Alpine Retreat 6-Guest Ski Apt with Sauna

Location and apartment equipments. Best bang for buck. Also the view.

Small thing but other bed was missing bed linens and there wasn't any hand towel paper available. Coffee machine was the cheapest model and apartment was lacking also laundry detergent.

Amazing view, clean and neat apartment. Great with two bathrooms!

There was no conditioner, only schampoo.

- Big apartment, nice well equipped kitchen - Lovely view - Nice beds - Friendly customer service

- Sauna didn’t work - Not a lot of parking spaces

Facilities, cleaning, lokation, size.

Was charged twice and very little help from personal and costumer service with that. Digital platforms very unmature for locks, bookkeeping and ID-service. The appartement was not the one shown in the add. No Windows in bedrooms. Very restrictive contract.

Apartment was nice, lovely view

Key entry system was terrible. Items were broken in apartment, lights, curtains hanging off rails and the last occupants rubbish in the cupboard. We asked for lights to be fixed on first day but no one bothered to fix them.

Excellent location. Clean and spacious apartment. Comfortable rooms. There is a walkbridge connecting the apartment complex and the ski lift. Only 50m from the front door to the closest lift.

Expensive parking. While communicating with the staff via the app, there were several oddities. For example, the staff thought the apartment was located in Stockholm and not in Östersund, Åre. We also paid extra so we could have a late checkout, but our keys to the apartment were nevertheless disabled at the original checkout time. We tried to make sure this didn't happen by reminding the staff to extend the time the electronic keys would be usable. We were reassured that everything is in order, but this was not the case. Eventually we managed to resolve the situation with their support.

location was perfect and the apartments in good condition

we thought we rented two similar apartments. but the pictures on the booking.com website was only from the other apartment. that one obviously matched very well the description and the pictures. but the other apartment did not match the pictures at all. in the other apartment the living room was less than half the size of the one in the pictures. and none of the bedrooms had windows in that apartment, despite the pictures were all taken from bedrooms with windows. It is very misleading to market both of the apartments we rented with only the pictures from the larger and better apartment.

Good location for the ski lifts, views of the runs & frozen lake. Super warm apartment ours was on ground level; on 4th floor ski room & bridge from apartments to the slopes. Good online communication, mobile entrance app on phones worked well, loaded before arrival.

As other comments mentioned - toaster, plus extra sized frying pans & saucepans would be good, also a dustpan & brush. Shame nearby parking expensive struggled at times for spaces.

The accommodation fully met what was described and also my own expectations. The location is excellent. A short walk to the ski lift and the village services nearby. The apartment itself was really like new and as a bonus a great view of the village. Contact with the host also worked great if there were any questions. Although there weren't many because everything was as promised. I can only recommend it!

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The apartment is spacious and beautiful, the beds comfortable and the view amazing. We loved the private sauna. Make sure you have internet connection for access to the room with the key-app.

We have been to Åre many times and Tott is such a good choice for easy slope access and the view that is amazing. These apartments are decorated nicely and offers a lot of space!

Only thing missing is cleaning gear such as vacuum cleaner or broom. It would be nice with a restaurant but I think they chose to not have it anymore. Bedrooms had no windows but it was not bothering us much.

Think it is a shame that these very very nice apartments wasnt equipped for ski equipment (there were plenty of room for it). It will rather quickly show on the wear and tear of especially hallways but also apartments that i.e. corners on walls arent protected as well as wallpaper. More kitchen equipment would be nice as well.

Fantastic view

Amazingly beautiful property with spectacular views . Super easy access to ski lifts . Easy (paid) parking close by. 10 minute walk to village ( downhill but uphill coming home ). Fantastic appliances and kitchenware. Warm and super clean . Spacious and comfortable for a family group of 6 .

While it didn’t bother us , guests should be aware that the bedrooms have no windows . We had 2 queen rooms and one room with bunks . Guests should be aware that the Bunks are NOT suitable for adults . The check in process , while relatively easy for us , is a little impersonal and quite complex if you are not IT savvy, however Host was quick to respond to any messages via booking.com. Didn’t appreciate being asked to strip the beds on checkout, in my opinion given the cost of the apartment I don’t think this is an appropriate request .

The apartment was rented at at least twice the price what it's worth. The pictures on the ad do not match the apartment we had. The view over Åre is nice, but the whole apartment had only one window. None of the three bed rooms had any window at all. The kitchen is less equipped than any other apartment we have rented and the apartment is poorly heated. The organisation providing this accomodation is very anonymous, unfriendly and impossible to reach on the phone. They are also providing these apartments (which are in the old Tott hotel) on Airbnb under faked profiles. And the check-in procedure via an app is a disaster. Even after we had got access granted (which was a highly irritating process), it still failed intermittently. We met several other people in the building during our stay who also had problems with their access. Our only credit go to the cleaning staff. They provided the only trace of customer service mind-set we encountered during the whole stay, and helped us get in in the first place.

Superb location. Very nice to ski in & out. Gorgeous views

Pillows were really bad. Everyone had really poor sleep, in general sleeping arrangements could be improved.

Modern and well equipped apartment with stunning views over the town, lake and hills. Kitchen is first rate and I had no trouble cooking a full Christmas meal for the family. Very much appreciated the ski in / ski out and storage room for quick and easy access to the slopes.

No complaints, it was icy and some more grit on the roads and paths would have made it easier to get around but no fault of our hosts.

A very nice, newly renovated, modern and spacious apartment with a great view

Over-digitilization: You cannot talk to anybody; conversation only via chat (AI I presume); highly inefficient; you need to provide lots of information; need to download an app to get a digitial key to the apartment, which is not working smoothly; lots of rules and penalty fees in case you don't follow the rules (e.g. you have to put the ventilation to max if you cook, otherwise there is a risk of setting off a fire alarm, which then results in the fire bridgade to be called automatically, for which you will be charged)