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Reviews of Aiden by Best Western Karlstad Arena 3 stars

Norra Infarten 79, 65465 Karlstad, Sweden

#8 of 30 hotels in Karlstad

Guests' Choice

Review score

Based on 65 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.2

  • Facilities

    8.7

  • Staff

    8.5

  • Value for money

    8.5

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 6 September 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room - No Window
    • Stayed 1 night
    • Submitted via mobile

    As always, the Scandinavians are at a very good level! Everything is very clean, practical, excellent!

    Stayed in September 2025

  • Reviewed: 30 August 2025

    9.0
    Nice and clean room, excellent breakfast. Recommend.
    • Leisure trip
    • Couple
    • Standard Twin Room - No Window
    • Stayed 1 night
    • Submitted via mobile

    The beds are too soft, but that's personal of course.

    The room was big enough for a night and was clean. The breakfast is fantastic!

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with Two Single Beds and One Bunk Bed - No Window
    • Stayed 1 night

    bed too soft

    excellent breakfast, good bathroom, frigobar in the room.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    8.0
    Great stay
    • Leisure trip
    • Family with young children
    • Family King Room with Sofa Bed and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Parking isn’t free and not direct in front of the hotel (but you can unload in front of the hotel). Parking is next to the arena with EasyPark.

    Breakfast with a view!! Lots of healthy options and you sit right next to the arena. Very cool! Rooms are spacious. Self check-in was easy.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family King Room with Sofa Bed and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Breakfast and location

    Stayed in August 2025

  • Reviewed: 11 August 2025

    8.0
    Nice stopover along the way
    • Leisure trip
    • Couple
    • Standard Twin Room with a View over Klarälven
    • Stayed 1 night
    • Submitted via mobile

    Nice breakfast with seats to enjoy the Karlstad Arena from above. Self check in was all good. No noise from a road or something. 🙂

    Stayed in August 2025

  • Reviewed: 2 August 2025

    9.0
    Very nice room at a good rate
    • Leisure trip
    • Family with young children
    • Junior King Suite with Bunk Bed and Balcony - Sea View
    • Stayed 1 night
    • Submitted via mobile

    It's dog friendly, which is fine. But upstairs guests left their dog alone in the room and it barked all morning, waking us up.

    We liked the option of the jr. suite with attached bunk beds for our short family stay. The room was very large and very clean. The breakfast was also very nice. The auto check in gave us some problems, but luckily there was an employee there to help us get it worked out. Had it been after 9pm, I'm not sure what we would've done. Location is a bit out of the way and it doesn't look like much from the outside, right next to the stadium. But the room was great and we had a nice view of the water. We're pleased with the experience overall.

    Stayed in August 2025

  • Reviewed: 2 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room with a View over Klarälven
    • Stayed 1 night
    • Submitted via mobile

    Not many restaurants and attractions nearby.

    nice room, good breakfast

    Stayed in August 2025

  • Reviewed: 14 July 2025

    7.0
    Overall a good stay, clean room with a nice breakfast
    • Leisure trip
    • Family with young children
    • Family Room with Two Single Beds and One Bunk Bed - No Window
    • Stayed 1 night
    • Submitted via mobile

    There are too many emails from the property after initial booking confirmation, and it's difficult to find necessary information, plus everything is in Swedish. Parking and building access is very confusing. There are three parking lots around the building. One behind the building (small, there are signs "no hotel parking"), second one on the side (medium), and the third one across the street from the main building entrance near the hippodrome (large). The third one is where the visitors are supposed to park. You need a code to access the building. We received a phone call from the manager who promised to send the code via sms before our arrival but we didn't receive it. Managed to get inside with other visitors who were able to reach the manager over the phone. And lastly, make sure to notice the room names when booking - there are "no windows" rooms (super dark, as expected).

    The room was clean, the kettle, tea, and cups provided. Breakfast is very nice, there is a variety of food and very friendly staff. Although it says that it's an autonomous hotel, there was a person on-site who helped with the check-in process (probably, would have managed without but it helped a lot as we came in late and kids were sleepy). There's a vending machine near the check-in area for a quick snack.

    Stayed in July 2025

  • Reviewed: 23 June 2025

    8.0
    Very comfortable stay at great price
    • Leisure trip
    • Solo traveller
    • Standard Twin Room - No Window
    • Stayed 1 night

    I find the absence of reception staff to be a little stressful, although I understand this aspect helps to reduce costs. I also found the parking issue to be somewhat stressful, although Siri was available on the phone to guide me through the issue.

    Value for money.

    Stayed in June 2025

  • Reviewed: 7 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family King Room with Sofa Bed and Sea View
    • Stayed 1 night

    The loud ventilation noise from outside - however it was off during the night ours. The room was marked with the sea view - in reality one could see the water but the view was mostly blocked by a wall.

    The room and the hotel were clean. The breakfast was fine.

    Stayed in September 2024

  • Reviewed: 24 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family King Room with Sofa Bed and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Hotel parking is located abot 200m from the hotel and cost 90sek/ day. Quite far away from the city center.

    Interesting to watch ice hockey arena during the breakfast, therefore it is a bit cold near the windows. Breakfast quite good. We also used microwave near the check in.

    Stayed in August 2024

  • Reviewed: 22 August 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Family King Room with Sofa Bed and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Everything was perfect.

    Stayed in August 2024

  • Reviewed: 16 August 2024

    8.0
    Stay at an ice hockey arena
    • Leisure trip
    • Couple
    • Standard Twin Room - No Window
    • Stayed 1 night

    Our room was an inside room without windows. That was not clear to me when I booked and should be specified clearer.

    The hotel is an integrated part of Löfbergs Arena, an ice hockey arena. Some rooms have a river view others don't have a view at all as they form part of the arena wall. The restaurant opens up onto the rink and you can enjoy your meal watching a game or, as was the case during our breakfast, goal keeper practice on an early Sunday morning.

    Stayed in July 2024

  • Reviewed: 8 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family King Room with Sofa Bed and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Hot room. Very noisy air conditioning unit on the roof adjacent to us, meaning we couldn't open the window for fresh air.

    Clean room. Nice bed.

    Stayed in August 2024

  • Reviewed: 6 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family King Room with Sofa Bed and Sea View
    • Stayed 1 night

    Little hard to find the entrance

    Perfect for hockeyfans Low price Lovely breakfast Clean Lots of parking around the arena

    Stayed in July 2024

  • Reviewed: 6 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room with Two Single Beds and One Bunk Bed - No Window
    • Stayed 1 night
    • Submitted via mobile

    Parking wasn’t included and due to construction it wasn’t clear which parking lot was which. Would have been nicer to have known where to park. Also our room didn’t have a window which was difficult to adjust to. At least the room was dark but a window would have been better

    Breakfast being included was a huge plus.

    Stayed in July 2024

  • Reviewed: 5 August 2024

    9.0
    Great new hotel with nice and quiet surroundings
    • Leisure trip
    • Couple
    • Standard Twin Room with a View over Klarälven
    • Stayed 1 night

    The place was so new it was hard to find as they hadn't managed to get proper signs up yet. Other than that all was good once we found the place.

    Great place for a quick stop-over in Karlstad. Very new and modern place with brand new facilities. Great breakfast and very comfy beds. Nice location with biking and running paths just outside. Quiet surroundings.

    Stayed in August 2024

  • Reviewed: 26 July 2024

    7.0
    Good stay once we got in. chek-in can be really difficult on later hours.
    • Leisure trip
    • Family with young children
    • Family King Room with Sofa Bed and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Chek-in after 20 is complicated. we did not receive check-in email and so did not have the instructions on how to get in. Nobody answered the phone. We got a call back after contacting Booking.com. It was quite stressful to wait with tired kids.

    New facilities. Very good breakfast.

    Stayed in July 2024

  • Reviewed: 22 July 2024

    9.0
    Clean and quiet hotel
    • Leisure trip
    • Family with young children
    • Family King Room with Sofa Bed and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Hotel is same building with ice hall. In breakfast we watched ice hockey training. Quiet and cosy. Nice waking, cycling and rolling tracks are just from hotel to city centre. New hotel and very clean.

    Stayed in July 2024

  • Reviewed: 18 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family King Room with Sofa Bed and Sea View
    • Stayed 1 night
    • Submitted via mobile

    To find the hotel and do the self check-in was not so smooth. The lift and first floor corridor was dirty.

    Nice location, good breakfast, new and clean hotel rooms.

    Stayed in July 2024

  • Reviewed: 9 July 2024

    8.0
    Modern, clean and cozy.
    • Leisure trip
    • Family with young children
    • Family King Room with Sofa Bed and Sea View
    • Stayed 1 night

    A bit difficult to find. Without classic reception - self-service Breakfast was scheduled until 10:00 a.m., but cleaning already started at 9:45 a.m.... so wake up early and hurry up!

    New hotel Very clean and comfortable. A very rich and tasty breakfast.

    Stayed in July 2024

  • Reviewed: 28 June 2024

    9.0
    Great value for moneu
    • Leisure trip
    • Family with young children
    • Family Room with Two Single Beds and One Bunk Bed - View over Klarälven
    • Stayed 1 night
    • Submitted via mobile

    Parking was a bit aloof in arena

    Clean and spacious hotel room, awesome breakfast

    Stayed in June 2024

  • Reviewed: 8 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Family Room with Two Single Beds and One Bunk Bed - View over Klarälven
    • Stayed 1 night
    • Submitted via mobile

    No complaints but for even better comfort, I would really appreciate USB contacts in the room.

    Everything was good. Room was good and I really like to have a water kettle in the room. We had a late arrival but very good communication and well prepared by staff.

    Stayed in June 2024

Showing 1 – 25

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