The hotel could use a refresh to match its full potential. Despite that, the overall atmosphere was pleasant and welcoming

The staff was exceptionally kind and helpful, and the location couldn't be better, just a short walk from the lake and the main attractions

Stayed in April 2025

A little dated

View

Stayed in August 2024

The whole hotel is pretty outdated and we were surprised to see what a four star hotel in Serbia looks like. Overall, good value for money though and perfect for our short stay.

Room was old but clean, the AC was working really well. The pool area was a blessing during our short but super hot stay. Staff were friendly and spoke English quite well. Central location right next to the lake and park and close to restaurants and ice cream shops. Breakfast was ok, but nothing special.

Stayed in July 2023

Best location, next to the lake and the promenade. Nice breakfast and great staff

Stayed in September 2025

Very dirty. Door was opening by itself if the wind was stronger. Bathtub is absolutely disgusting and leaking water. Tried using the shoe polish machine in the corridor and got slightly electricuted. Breakfast spread is soo low budget. This hotel does not deserve to have 4 stars.

Stayed in July 2024

There were bedbugs in the room, eating us during the night. The staff did not even say they were sorry or seemed to take any notice of it when we informed them. They let us change room, but did not offer any help with our luggage, or said anything about how they would handle the problem. I can only assume they gave the infested room to someone else. I also got a few bites during the night at the next room, and I suppose there were bedbugs there too, as it was in the same corridor. We have had so much extra trouble handling and freezing our luggage when we got back home, to avoid getting bedbugs in our home. The room was very dirty and the floor carpets filthy and old. The shower had a terrible smell. The food was terrible. Only one of the staff members offered a smile during the three nights we spent. We will never go back. Stay away!

The outdoor pool is very nice.

Stayed in July 2024

The pool was totaly cold!

Lokation

Stayed in June 2024

The quality of food could use enhancement—less salt and a focus on healthier options would be beneficial. Cleanliness standards are not at the pinnacle, and regarding the furniture, it's evident that an update is overdue if the hotel wishes to maintain its four-star status. The towels seem to have seen a decade of use. However, all shortcomings are overshadowed by the genuine kindness of the staff.

This is the place where our family always returns. Despite the passing of time and the aging furniture, we remain unfazed. While I've explored many other modern hotels, this one exudes a unique charm. Primarily, it's the warmth of the people that sets it apart; kindness seems to be ingrained in their very nature. The surrounding nature adds to the magic of the hotel. Subotica, nearby, is a must-visit, as is Palić Lake. The atmosphere is infused with a sporting spirit, and the people here are simply joyful.

Stayed in March 2024

The location is absolutely the best! Just next to the big square. They have reserved parking. Hotel looks gorgeous. Breakfast is 10 star!

Stayed in May 2023

The bathroom is extremely outdated, very poor condition. And it was also stinky after we opened a tap.

The staff were very welcoming and nice.

Stayed in July 2023

Unhelpful and rude staff, sad and dirty breakfast hall. Not even the basics for a cup of coffee, when we asked the waiter he said there was not enough and didn’t offer to make more. The room was cigarette burned furniture, mouldy shower, the carpets and walls had stains everywhere. Uncomfortable bed and electrical humming noise all night. We opened the fridge which was not clean and was mouldy. To say this is 4 stars is a joke and is no where near value for money. We left a night early. Manager was extremely unpleasant.

Stayed in April 2023

Everything was perfect

Stayed in August 2025

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Stayed in August 2025

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Stayed in April 2025

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Stayed in August 2024

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Stayed in May 2024

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Stayed in March 2024

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Stayed in February 2024

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Stayed in November 2023

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Stayed in July 2023

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Stayed in August 2025

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Stayed in April 2025

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Stayed in February 2025

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Stayed in November 2024