Some of the bathroom facilities need to be replaced urgently - the shower cubicle had a broken door and a curtain as a replacement, the soap and shower gel were not sufficient or of good quality, the smell in the bathroom was quite unpleasant and we had to leave the fan running continuously.

Good price, warm rooms, pleasant and helpfull staff. The room was very warm and quiet. Close to some shops and restaurants, good location. For a short stay this is very good. Spent 2 nights here, for what we needed it was more than OK. Most likely we will come back to this location if needed in the future, but only for short (1 max 2 nights) stays.

Stayed in January 2025

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Friendly staff, nice location, quiet neighborhood

Stayed in September 2024

Bio je pokrivač saml za jednu osobu iako su bile najavljene dve osobe.

Usluga je u skladu sa cenom.

Stayed in September 2024

Weak airconditioning, smell in one room, everything seems a bit older, one key could open two rooms

Room size, solid location, staff

Stayed in August 2024

Was happy with all aspects of our stay

Great location between bus/train station and centre of Novi Sad. Small family run hotel with the staff very friendly and welcoming. Room and bathroom clean Good restaurant at end of Street for breakfast and dinner.Restaurant Fortuna. Overall a nice friendly hotel in a convenient location

Stayed in July 2024

While the rooms are smoke-free, the common room is not. But that's what you are expecting when travelling Serbia, right... ;-) For me, it was fine, since it's an airy room and I am not so sensitive.

The Hotel is located right between the train station and the old town - about 10 minutes walking distance each. Supermarkets are close by. The staff is very friendly, helpful and always open for a chat. My room on the first floor was very quiet at night, and I had a good sleep with my window open. The comfort was good for the price. Not fancy and shiny, but simple and clean. I certainly liked to sit in the spacey common room downstairs with a traditional coffee for breakfast.

Stayed in May 2024

This time my room was much more comfortable, I appreciate that. Also, I like that the reception/check-in is available 24 hours and the location is close to the main bus station. That was the main reason why I chose this place, because I usually come to Novi Sad at night. Also, thanks to the kind receptionist lady who helped me open the door while I was carrying my bags.

Stayed in March 2024

Staff is grate!

Stayed in November 2023

Nothing to declare. Staff is nice, but is a fair hotel. They have everything we need to stay at the city, is not close to the city center, but you can go walking. The room is fair, confortable also. I stay there again.

The hotel is very good and people are nice, the staff is nice and try to help you for all the needs. The place offer everything you need and is affordable. The price is good, so it offer according to the price.

Stayed in October 2023

For the price everything was ok.

Close to the bus station and not so far from town. Supermarket just up the road. The lady who runs the place is kind and helpful. Thankyou.

Stayed in September 2023

how relaxed and helpful the staff were in making sure I have a nice stay. location is between train station and city center with plenty of options nearby

Stayed in February 2023

Small amount of parking slots

Great social and dining room

Stayed in December 2022

- the noise insulation between the rooms is quite bad - the water pressure is not great

- Good location between the bus/train station and the center - very friendly staff - I was a bit afraid after reading the comments on cleanliness, but my room was clean

Stayed in November 2022

Great location, 10 min walking distance to city center, and same 10 min to railway/bus station. Very helpful personnel. Good WiFi. Good insulation, it was surprisingly warm in the room in November. Elevator, which not many 2/3 stars hotels have. Slippers included. Great value for money.

Stayed in November 2022

A down-to-earth hotel that was both well priced and the hotel staff were very helpful.

Stayed in September 2022

If you do not have high expectations you'll love it. However, the rooms felt quite small, although I booked the largest. The rooms especially the floors felt dirty. The things provided were not enough: soaps were bad, towels were tiny, no slippers etc.

We used the hotel for our Exit festival stay and the Location was an advantage. It was in a safe place and slightly far from the city centre

Stayed in July 2025

Man at check-in told me they take cash only (Booking said they take cards), and he was upset that I didn't have cash ready (I had to run to the bank). The location isn't great for tourists--it's a hike to the bus station (~15 min), the tourist areas, or into the center (~15-20 min), but there are a few restaurants nearby. The elevator and aircon were shut off (I didn't ask about aircon because I thought it would be cool enough, but the room did get warm). The room was really basic and towels were cheap (small and not nice)

Stayed in June 2025

The room was dirty, and the shower was small with a spider near the unit There was load building noises every morning from about 6pm, and you are not able to see out of the small window.

The staff was very helpful, two men who worked there and a lady in reception was nice,

Stayed in June 2025

Ten years ago probably this hotel was good, but now all is enough old and need to update. It's ok for one night as transit.

Good quite location, friendly staff, but problem with English. You can find many food stores and cafe around. I recommend Trezor cafe, 10 min for a walk.

Stayed in March 2025

The only issue was the entrance of the building. If you come later at night, you could end up on the streets because the door was locked and there was no one to open it for you!! I was lucky, the guy who stayed in one of the rooms above, heard me and opened the door for me. They need to find some solution for this problem!!

Stayed in January 2025

Air Condition worked well when we came but failed when we tried to start it in the night

Nice hotel, good service and fair price

Stayed in September 2024

The room is very small. But for the price I guess it is ok

The room was clean The staff is very kind, friendly and helpful.

Stayed in September 2024

Pretty worn down during the time. Rooms and especially toilets are old and in need of significant upgrade.

Free parking in front of the hotel and convenient location close to downtown.

Stayed in May 2024

It smelled like a smoker had been living in the room for years. As a Romanian I understand the balkan habits, and I know that smoking is allowed in all public places south of the Danube. However, a hotel room is a private space and it smelled disgustingly

It was quiet, to say something nice about it.

Stayed in April 2024

This hotel or at least the room where I stayed is in the need of some major renovation. The worst is bathroom with broken things everywhere. Bathroom door was broken and you couldn't close it at all. Shower dour was ridiculous. Toilet seat and toilet were dirty and very old. Please see the photos. I think this is common in all area of Balkans. Management (owners) are focused more on cost of maintenance than quality of service and guest's satisfaction. Kudos to very friendly workers at the reception.

Location of the hotel is OK. Relatively close to the center (maybe 10-15 minutes walk). Staff was very friendly and extra helpful. Check in and checking out was super easy and quick.

Stayed in March 2024