The spa was super crowded and kids were noisy and not very well behaved. I don’t think the hotel can do much about it unfortunately because they would have to teach the parents how to teach their children to behave. I could suggest the stuff to maybe remind the parents about the acceptable and unacceptable behaviors in the spa and then warn to throw them out if they continue to behave in unacceptable ways. The hotel has published how to behave signs in all areas but I guess Serbs just don’t read or don’t care to respect.

Polite and helpful staff, ready to assist around all requests.

Stayed in August 2025

The breakfast was good if you wanted a very heavy breakfast but it lacked in the lighter and healthier European and American breakfast. Needed more quality fruit, cereals and pastries. Also, there was no syrup for the pancakes. The breakfast was made for Serbian taste and that is fine but healthier and less fattening options would have been nice.

Everything was excellent

Stayed in June 2025

AC was not at its best. Kept the card in the room all the time but AC never reached full cooling potential.

Stayed for a week with whole family. Loved everything. Location of hotel is fantastic, breakfast was delicious and diverse every day. Spa facilities top notch. Kids playground area spacious and kids staff were amazing and super friendly. Rooms nice and clean.

Stayed in June 2025

Smoking in a wellness center should not be allowed.

Stuff, facilities, with exception of the gym (could be better), location,

Stayed in April 2025

Location, wellnes & spa

Stayed in April 2025

Everything was perfect

Stayed in April 2025

Very clean and comfortable hotel. Spa and wellness facilities are diverse and enabling total relaxation. Not crowded so much. Breakfast is buffet and plenty of choices. Bed is super comfortable too. I wish checkout time would be around noon, instead of 10:00. Though one can pay and extend it. I could add free parking for guests to my wishlist.

Stayed in April 2025

- to many children - price to performance ration not very good - parking chargeable (since the price is pretty hight having to pay for parking as well not really acceptable) (800 din per day)

- very clean - friednly stuff - beds are very comfortable - spa is good, clean, lots of things to offer - breakfast very good

Stayed in April 2025

Perfect location. Delicous breakfast with lot of choice. Comfortable and clean rooms..Spa center is very good. During the weekend it was a little bit overcrowded but during the week days it was great.

Stayed in April 2025

Truly recommended! 10/10

Stayed in March 2025

Spa facilities were overcrowded, but bath in a room made up for it 🤌

Room was fantastic, staff polite.

Stayed in March 2025

The finish sauna had some issues with cold air getting in, which made it less comfortable. Additionally, the steam room was not functioning during my stay. The elevators were quite slow, and it was frustrating to see people reserving sun-beds for long periods. The furniture in the dining area could also use some refreshment.

The meal selection for both breakfast and dinner was impressive, with a variety of tasty options to suit all palates. The hotel's location is fantastic, offering easy access to nearby attractions. The staff were exceptionally friendly and always eager to assist, making my stay even more enjoyable

Stayed in February 2025

Comfortable room, excellent spa, really kind stuff and tasty breakfast. Recommended!

Stayed in February 2025

Nothing

The hotel room was great, the hot tub was awesome. The whole service was exceptional, all of the staff were really polite. The spa facilities were great and the food was absolutely delicious, I will definitely visit again.

Stayed in February 2025

Rooms are little bit small, especially bathroom (Bath cabin is very small, not suitable for average man)

Location is perfect. Spa&welness are clean and big, so you can enjoy for a while. Restaurant/cafe is very nice and cozy. Rooms clean. Perfect stay for two

Stayed in February 2025

The baby cot was 5 eur/day. I haven't seen any hotel charge for a baby cot but I could be wrong (the staff told me upfront that it would be an extra chrge and i said ok). The room with 2 beds wasn't big enought for a baby cot (had space for it but couldn't move around) so i had to upgrade to a 1 bedroom apartment.

Great location, very friendly staff, great breakfast, ok sized swimming pool, nice size paid parking. Great kids playroom.

Stayed in January 2025

Everything!

Stayed in January 2025

I loved it.

Stayed in January 2025

I loved it! Everything is simply as it has to be! Completely professional and at a world class level. THANK YOU

Stayed in January 2025

Parking is not free, it's really bad that hotel guests pay extra for parking and the price of the hotel itself is not cheap

Stayed in January 2025

Size of the room, it’s too small

Spa zone is amazing and location is great

Stayed in January 2025

Parking was overcrowded. Make sure you make reservation and pay for it, otherwise you would need to wonder around and being very central it is not easy to find a free spot. Spa center - first day: perfect. Second day too many little kids without parents in sauna part? A bit chaotic no supervision. A bit loud central ventilation and water pipes in the room, still very good sleep. Small elevators, just use stairs.

Good breakfast, perfect location. Rooms are clean and comfortable. Toilet is clean and contains everything you need. Good sleep. Friendly stuff, rooms have been taken care of properly.

Stayed in January 2025

Too many people in the swiming pool.

Everything was good!

Stayed in December 2024

Next visit will stay here definitely, this hotel exceeded my expectations in terms of service and hospitality.

Stayed in November 2024