114 Gornjomatejevačka, 18000 Niš, Serbia
#29 of 35 hotels in Niš
Guests' ChoiceBased on 51 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
8.1
Facilities
8.1
Staff
8.9
Value for money
8.1
Free Wifi
7.4
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Showing 1 - 25
Reviewed: December 30, 2024
Vladimir
North MacedoniaGood value, Friendly stuff, clean and spacious room.
Stayed in December 2024
Reviewed: May 4, 2024
Stjepanovic
SerbiaPool was not working,nobody informed us about that when we booked. Children expected that,and they was disappointed because we told them that we will have the swimming pool. There is no parking space reserved for guests,you must park on the street in front of the building.
Everything was ok,it is clean,comfortable,rooms are very nice. Spa is great,small but just enough for a family to relax,you have 1h a day,but it is your private term,and that is cool.
Stayed in April 2024
Reviewed: April 8, 2024
Konstantin
NorwayNo adjusted for very small kids, too many stairs. Otherwise very good!
Stayed in April 2024
Reviewed: March 12, 2024
Magnus
SwedenA bit difficult to find since thera are no signs that says Exclusive spot - only Zen Hotel. There was no way of covering the window so it was light in the bedroom early in the morning.
Nice room and bathroom and free use of the yacuzzi. Breakfast was excellent
Stayed in March 2024
Reviewed: February 18, 2024
Petar
SerbiaSwimming pool was not working as it was told us in booking.
Stayed in February 2024
Reviewed: January 8, 2024
Bojana
SerbiaParking is public so it's not easy always to find a spot. Spa costs additional so it's good to have that in mind.The place is far from the city center so it's better to book it if you are coming by car.
The owners were really nice and the spa is private for our room. Booking spa can happen in 30min which is great to match our schedule easier. There is possibility for breakfast, massage and drink within the hotel which is next to apartment (additional charges)
Stayed in January 2024
Reviewed: January 2, 2024
Marko
North MacedoniaThe facilities were in great condition and the stay was amazing
Stayed in January 2024
Reviewed: July 30, 2023
Hanna
UkraineAt least a small refrigerator in the room was missing, since many people stop here in transit from-and- to the other countries of their vacation (I know that the refrigerator is not listed in the descriptions, so this is more of a tip). Not sure if just an overnight stay is worth the money you pay. However, probably, if you use the spa and pay separately for breakfast at the hotel (reviews about their breakfasts are very good), you will get more pleasure.
The staff of the hotel, which is located right in front of the apartments, was helpful and tried to help.
Stayed in July 2023
Reviewed: August 10, 2025
Ugur
NetherlandsThe room was too warm that the airco was not able to cool the upstairs. Narrow bathroom with a broken douche head.
Close to highway. Good to give break for the long trips. Nice location that looks safe. Helpful staff. It has its own parking.
Stayed in August 2025
Reviewed: June 13, 2025
Arkadiev
BulgariaThe owner was very polite, amazing rooms. We miss trying the spa centre was looking super nice. We should go back one day for more than a night.
Stayed in June 2025
Reviewed: October 14, 2024
Stelios_my
GreeceEverything was perfect! The owner was very kind and helpful and the hotel was more than great. Especially the spa!
Stayed in October 2024
Reviewed: October 10, 2024
Marko
SerbiaThey asked for additional money for spa while it was included in price. They allowed swiming pool for time from 16:00- 20:00lt. As well swiming pool was monitored with camera and made us feel uncoftable with opet window however they asked for additional 30e for jacuzzi and sauna while it shluld be well writen in booking...
Host was friendly and lady at reception was really nice from other hotel that have merged reception... quite confusing...
Stayed in October 2024
Reviewed: July 28, 2024
Stevkovic
SerbiaThe spa and pools were not working, and the hotel manager asked to pay in advance in cash not previously mentioned. Too expensive and the location is far from the city center.
Stayed in July 2024
Reviewed: May 18, 2024
Emran
North MacedoniaWell first of all you have to know this is a part room from a hotel, so basically this is a room into the hotel but separate from the hotel, it belongs to other owner aside from the hotel. On booking its mention that he has a hot tub and jakuzi included with the booking no additional charge and when i arrived there he told me its additional charge but in the end he was good to let me use them for limited time and he mention to me that i can use even the swimming pool. So i use the jakuzi and sauna and when i wanted to use the swimming pool he told me ITS ONLY FOR KIDS and its busy, wich it was not okay at all. From the hotel reception the staff working on that shift when i arrived they told me that the coffee its complementary and i can get any time i want so the next day there was a different staff a girl wich she gave me a coffee and make me pay for it, before she called him asked him once she hang the phone they make me pay for the coffee. I was honestly thinking of giving him great review but in the end how he behaved with me very unfriendly and especially when he told me i cant use the swimming pool its only for kids (even i have seen adults people using it) and make me pay for the complimentary coffee that they told me, so he doesn’t deserve that.
Its clean.
Stayed in May 2024
Reviewed: May 12, 2024
Elitsa
BulgariaWe couldn’t enjoy the pool as in the first day of our stay it was not ready enough(temperature was low) to use. Even though we expected that we could use it-after we discussed this in advance
The room was clean and big enough for a family with two kids :) The host was very polite and friendly- he recommended some nice restaurants and places:)
Stayed in May 2024
Reviewed: April 28, 2024
Стойко
BulgariaNo wi-fi at all. Spa wasn't working, the one they offered was available at 11p.m...
Stayed in April 2024
Reviewed: August 21, 2023
Erdem
NetherlandsThere was a disgusting sewer smell coming from the toilet drain that fills the room. Actual owner of the otel was not available. The person who meet with us was the employee of neighbor otel.
Beds were comfortable. Breakfast was not bad.
Stayed in July 2023
Reviewed: August 13, 2023
Kont
GreeceFor start the room was in the basement of zen hotel and my guess is the rooms were meant for hotel zen's workers. They use zen hotel's reception and breakfast and they claim they don't have anything to do with zen hotel. On our arrival the owner asked to be paid in cash upfront. The room had a very strong smell of mold and was very dirty. We even found a condom wrapping under the bed along with hair and dust. The room only had a window without a curtain and the morning sun would wake us 5 in the morning. The owners of the rooms were nowhere to be found and we had to reach them through zen hotel's reception. I never got a receipt for the money I gave them. * Update After this review owner send me a message threating to sue me for defamation. I really hope booking will deal with this situation
Decent breakfast but it was hotel zen's breakfast
Stayed in August 2023
Reviewed: April 15, 2023
Simona
BulgariaThere was expired food in the fridge. The spa zone was extremely expensive.
Stayed in March 2023
Reviewed: April 8, 2023
Хино
BulgariaVery spacious, good spa, very nice host.
Stayed in April 2023
Reviewed: January 28, 2023
Atanasov
Bulgariacold room
cold room
Stayed in January 2023
Reviewed: May 2, 2025
Dusan
SerbiaThere are no comments available for this review
Stayed in May 2025
Reviewed: November 18, 2024
Nebojsa
SwitzerlandThere are no comments available for this review
Stayed in November 2024
Reviewed: July 28, 2024
Engin
GermanyThere are no comments available for this review
Stayed in July 2024
Showing 1 - 25
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