Before arrival there was a data breach that caused me to receive scam direct messages from the official account of the hotel. The showerhead in the room was faulty and not functional.

Great hotel, very well furnished/decorated. In a nice location with amazing view of Saint Sava. Very close to new beograd central station. Very kind and helpful staff.

Stayed in August 2025

Breakfast could be more fresh

Very helpful staff and great sleep

Stayed in August 2025

Dinner could be little better

Very convenient and free charging overnight

Stayed in June 2025

In the rooms the air conditioning system was very loud making it impossible to sleep if it was turned on.

The location and the staff.

Stayed in August 2025

The only thing that wasn’t beyond awesone, was really loud air conditioner. Other than that it was very quiet in the room, but when airco was turned on, I heard it even through the earplugs. But hey, it has a button to be turned off, so it’s not a deal breaker at all.

The hotel overall looks great. My room was stylish and beautiful, but more importantly, the bed was really comfortable, pillows and duvet of precisely the shape and form one may need to rest really well. Breakfast was amazing. While the selection was not the most traditional one, there were absolutely delicious vegetables and fruits available. My absolute favourite was French toast with cheese one day, and excellent omelette the other. And omg, the cherry pie. I will now crave one for a long time, I think. I’m very picky with coffee usually, but the coffee I got every morning was awesome.

Stayed in July 2025

Air conditioning worked well at cooling the room but was pretty noisy. Bath towels could have been larger.

Great sized and stylish room with awesome Church views on 5th floor. Everything as advertised. Cleaned daily. Complimentary water and nuts on arrival was a nice touch. Reception staff were friendly and helpful. Walking distance of many city sights and a trendy bar/restaurant scene. Rooftop bar something else.

Stayed in July 2025

Maybe a bit expensive

Bed was super comfortable...Breakfast was nice ...Customer service was fantastic

Stayed in May 2025

Everything was very good, excellent breakfast and helpful staff

Stayed in May 2025

The place is very close to my office and pretty easy to get to.

Stayed in May 2025

My parents recently had the pleasure of staying at the Crystal Hotel in Belgrade, and it was an absolutely fantastic experience! The location is unbeatable—perfectly situated near some of the city’s best museums and walking spots. Whether you’re strolling to explore history or just enjoying a leisurely walk along the nearby streets, everything feels conveniently within reach. One of the highlights of the stay was the restaurant on the 7th floor. Not only does it offer stunning views of Belgrade, but the food was exceptional—fresh, flavorful, and beautifully presented. It’s the kind of place where you can enjoy a meal and soak in the atmosphere at the same time. For those who like to stay active, the hotel’s fully equipped gym was a pleasant surprise. It had everything they needed for a solid workout, from modern cardio machines to weights, all well-maintained and spotlessly clean. What truly set this hotel apart, though, was the staff. The team was incredibly friendly, attentive, and responsible—always going the extra mile to ensure they felt welcome and comfortable. From check-in to check-out, their professionalism and warmth made all the difference. I’d highly recommend the Crystal Hotel to anyone visiting Belgrade. It’s a perfect blend of convenience, comfort, and top-notch service!

Stayed in March 2025

Hotel staff is amazing, especially Milica - thank you for great support and assertiveness!! Great location, clean hotel, awesome food choices for breakfast and Rooftop restaurant has stunning view.

Stayed in March 2025

Dining on rooftop terrace

Stayed in March 2025

The One of the best quality hotels I have seen in Belgrade. Peace of mind may be preferred. They have helpful and friendly staff.

Stayed in February 2025

Lock not working

Personnel

Stayed in February 2025

A bit pricey.

Beautifulll and clean room, comfortable bed. Open buffet breakfast, very delicious variety of food.

Stayed in February 2025

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Location, staff, hospitality, value for money

Stayed in January 2025

Rooms should be refurbished

Friendly staff

Stayed in January 2025

From time to time (3-4 times a night) there was a distant noise like a plane. Not sure what that was. I could hear it but not a significant issue.

Good location for my purpose. Friendly staff and breakfest varied enough for a 4 days stay. Comfortable bed.

Stayed in December 2024

Exceptional

Stayed in November 2024

Everything was great.

Kind stuff, amazing rooftop restaurant and clean room.

Stayed in October 2024

There are no major problems with his hotel

Firstly, the staff were very good, with efficient check in and out. They ordered me a taxi when I was leaving, and kept me updated on its progress. The room was comfortable and clean, even if there was a bit of exposed plasterboard in the bathroom (which was otherwise very nice). I would rate the breakfast buffet as good but not excellent. The best thing is that they make the coffee barista-style, rather than an automatic machine like many hotels - the cappuccino was excellent. I only ate in the rooftop restaurant once, the food was very good, albeit with the large portion sizes common in Serbia.

Stayed in October 2024

staff!!!

Stayed in October 2024

Neat, comfortable, excellent service, great location

Stayed in September 2024

A little bit outdated furniture

The staff was very friendly very available for anything that we need and we quick to reply to answer the calls to help us with everything

Stayed in September 2024