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Reviews of Hotel Seven 3 stars

Gruia, nr.2, 400171 Cluj-Napoca, Romania

#60 of 77 hotels in Cluj-Napoca

Guests' Choice

Review score

Based on 59 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    8.6

  • Facilities

    8.1

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 19 July 2025

    8.0
    Hotel have only one parking place
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Acceptable

    Accepptable

    Stayed in July 2025

  • Reviewed: 25 June 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Falta ascensor

    Personal amable y tranquilidad

    Stayed in June 2025

  • Reviewed: 7 May 2025

    7.0
    Good
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The toilet was not cleaned. It was rest of sh*t in the toilet bowl. The glasses for drink were dirty with stains of food.

    It is a good value for money. The beds are very confortable,with clean sheets and fresh towels.

    Stayed in May 2025

  • Reviewed: 21 January 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    Good location. Not far from train station as well as close to the city senter.

    Stayed in December 2024

  • Reviewed: 28 August 2024

    7.0
    Very nice place, great for a short stay.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The lock in our room was not working smoothly, we had to ask for help at reception desk.

    We arrived late in the evening, we could choose breakfast time since we were the only guests. The staff was very friendly and helpful.

    Stayed in August 2024

  • Reviewed: 6 July 2024

    8.0
    Very good
    • Business trip
    • People with friends
    • Deluxe Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Clean and accurately looking place.

    Stayed in July 2024

  • Reviewed: 28 June 2024

    9.0
    Highly recommend it for the location, price, breakfast,24 hours front-desk.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location close to downtown and the train station. Breakfast was very good and with multiple choices. Staff was very friendly and accommodating. 24 hours front desk (not just a 24 hours check-in but an actual person available at the front-desk 24 hours).

    Stayed in June 2024

  • Reviewed: 12 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Helpful receptionists

    Stayed in October 2023

  • Reviewed: 29 August 2023

    9.0
    Worth the money. Good rest in this hotel.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Rooms could do with a bit more cleaning but quite good. No issues at all.

    Friendly staff, Rooms are ok. Air con working ok.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    At each floor, there's a small table at which staff smoke and eat meals, often leaving unfinished food.

    It's close to the train station but uphill. Bus stop practically next to the entrance.

    Stayed in July 2023

  • Reviewed: 15 July 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was very kind.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    8.0
    Good value for money, helpful staff, convenient location.
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 6 nights

    The hotel is not very accessible if you have problems walking, there are many stairs. The facilities are quite old and could benefit from a thorough renovation. There was also a weird problem at breakfast since the hot water was not quite hot enough to brew tea.

    The staff were very friendly and kind. I needed some assistance since I had mobility problems and they were very helpful. Their attitude was very positive. The location is pleasant, on a beautiful street leading down to the city centre.

    Stayed in July 2023

  • Reviewed: 13 June 2023

    7.0
    Functional
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The wall mounted toilet felt like it was loose and sagged while sitting on it. Scary!

    Stayed here for one short night, arriving to Cluj by plane and catching an early train next morning. The hotel is located close to the railway station, which was convenient. My room was basic, but clean.

    Stayed in June 2023

  • Reviewed: 6 June 2023

    7.0
    All fine for one night!
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Some renovation is needed. The TV channels are not working properly.

    Good location and friendly staff!

    Stayed in June 2023

  • Reviewed: 29 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    We could have made use of another chair in the room.

    Great location between the railway station and the Citadel Hill. Aircon was excellent. We had big windows towatds the seven-way junction, but our room was sound-proof and we slept well. The neighbourhood was quiet, and the street towards city center offered an enjoyable walk.

    Stayed in May 2023

  • Reviewed: 27 May 2023

    7.0
    Not a choice for my next visit in Cluj.
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not very clean (there were leftovers in the fridge). Also, the smell in the room was unpleasant.

    Close to the train station, in a quiet area. Easy access to the center.

    Stayed in May 2023

  • Reviewed: 1 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    everything was great except the breakfast which was served with some delay

    Stayed in March 2023

  • Reviewed: 7 June 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The location is very good and the service is was polite, a nice stay!

    Stayed in June 2025

  • Reviewed: 22 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Walking distance to city centre

    Stayed in March 2025

  • Reviewed: 31 May 2024

    6.0
    Poor.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is old and dated. The first room we were given reeked of sewer gas. The next one smelled strongly of cigarette smoke but was the better option. The rooms are dingy, the beds are old and uncomfortable, the pillows small, old and lumpy; breakfast was terrible, consisting of a few cold cuts and cheese plus cold, congealed fried eggs and cold sausages (we were there around 8:00, so not at all late). There was never any wait staff in the breakfast room the whole time we were there so we couldn’t ask for anything fresh. The hotel is next to a busy street with a traffic circle so it was noisy all night (may be better if you get a room on the back side). The location is only a km or so from the train station but is quite far from Old Town and all the historic sights of this beautiful city. We don’t understand how this property is rated as it is on booking.com.

    I’m sorry to say that we were quite disappointed in this hotel, but they do have lovely staff. A couple of other positives - the air conditioner worked well (though it appeared to be on a timer and shut off in the night), and the shower was ok, other than not having a door or curtain.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Place was very moldy and not very clean. Hair in the shower. Pillow covers weren't changed. Very hard to unlock the door.

    Location, Price

    Stayed in May 2024

  • Reviewed: 4 November 2023

    10
    We've had a great stay here, we'll come again!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Good breakfast with lots of options, location is great next to Cetatuia park.

    Stayed in October 2023

  • Reviewed: 31 October 2023

    10
    Lovely hotel in an amazing city
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No issues!

    The room was lovely and clean. The beds were really comfy and the room had a lovely view of the hills. Staff were extremely friendly and helpful. Amazing value for money.

    Stayed in September 2023

  • Reviewed: 15 June 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Nothing

    Very nice hotel and location near the centre

    Stayed in June 2023

Showing 1 – 25

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