Reviews of Radisson Blu Aurum Hotel, Brasov 5 stars
Bulevardul Eroilor nr.23, 500030 Braşov, Romania

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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewLovely hotel, situated right on the edge of the Old Town. Great rooftop bar with amazing views of the town. Helpful staff.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewPreferences/ needs kindly accommodated Personable front desk staff/ cleaner TV: ability to Mirror/ Chromecast Soundproof windows Blackout curtains Spacious rooms Location Decor Pool Gym
Downstairs, female restaurant staff were more amiable/ competent than male, but found this generally applicable to most of Brasov. Incorrect drinks received on 3 occasions. Charge for alternative milk. - Americans wearing caps inside - Americans not using their inside voice when inside.
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewEverything was great We highly recommend
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewVery friendly and proffessional staff, especially Petru the cleaner and Katarina the receptionist. Nice food, very clean and cozy rooms and the beatiful view on the whole city from the swimming top on the roof.
Dear Nenad, Thank you so much for your kind words and for rating your stay a perfect 10! We are delighted to know you enjoyed our cozy rooms, delicious food, and the beautiful view over Brașov from our rooftop pool. It is especially rewarding to hear your appreciation for Petru and Katarina – we will gladly share your compliments with them, as recognition like this means a lot to our team. We truly appreciate your warm recommendation and look forward to welcoming you back for another memorable experience. Kind regards, Mircea Constantin Director of Sales
Dear Nenad, Thank you so much for your kind words and for rating your stay a perfect 10! We are delighted to know you enjoyed our cozy rooms, delicious food, and the beautiful view over Brașov from our rooftop pool. It is especially rewar… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewHotel walking distance to all downtown of Brasov. Room confortable. We didn't try the breakfast as we were leaving early.
Would prefer a parking lot next to hotel but it worked fine with the parking lot 10 min away on foot.
Dear Marta, Thank you for choosing Radisson Blu Aurum Hotel Brașov and for sharing your kind feedback. We are glad to hear that you enjoyed the comfort of your room and our convenient downtown location, within walking distance to all that Brașov has to offer. We appreciate your comments regarding parking. While our nearby partner lot is a practical solution, we understand the preference for parking closer to the hotel and will continue to look for ways to improve this experience for our guests. It was a pleasure to host you, and we hope to welcome you back on your next visit to Brașov — perhaps with time to enjoy our breakfast as well. Kind regards, Mircea Constantin Director of Sales
Dear Marta, Thank you for choosing Radisson Blu Aurum Hotel Brașov and for sharing your kind feedback. We are glad to hear that you enjoyed the comfort of your room and our convenient downtown location, within walking distance to all that … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation
Reserved parking, but had to wait more than 10 mins to open gate, had to remind the reception staff 2 times to let me in.
Dear Gábor, Thank you for choosing Radisson Blu Aurum Hotel Brașov and for sharing your feedback. We are pleased to know you enjoyed the comfort, facilities, and excellent location of our hotel. At the same time, we sincerely apologize for the inconvenience you experienced with the reserved parking and the delay in accessing the gate. Your comments are very important to us, and we will review this matter with our team to ensure better communication and a smoother process for our guests in the future. We truly appreciate your recommendation and look forward to welcoming you back for an even more seamless stay in Brașov. Kind regards, Mircea Constantin Director of Sales
Dear Gábor, Thank you for choosing Radisson Blu Aurum Hotel Brașov and for sharing your feedback. We are pleased to know you enjoyed the comfort, facilities, and excellent location of our hotel. At the same time, we sincerely apologize fo… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewprofessional staff, multi lingual, eager to assist
Dear Robert, Thank you for choosing Radisson Blu Aurum Hotel Brașov and for sharing such kind words. We are delighted to know that our location and the beauty of the city contributed to making your stay exceptional, and we are especially proud of your recognition of our professional and multilingual staff. Your appreciation will be shared with the team as it motivates us to continue providing the highest level of service. We look forward to welcoming you back on your next visit to Brașov for another memorable experience. Kind regards, Mircea Constantin Director of Sales
Dear Robert, Thank you for choosing Radisson Blu Aurum Hotel Brașov and for sharing such kind words. We are delighted to know that our location and the beauty of the city contributed to making your stay exceptional, and we are especially p… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewFacilities, bed, the shower
The staff is not fully bilingual.
Dear Gheorghe, Thank you for choosing Radisson Blu Aurum Hotel Brașov and for sharing your feedback with us. We are pleased to know you enjoyed our facilities, the comfort of the bed, and the shower, as well as the cleanliness and central location. We appreciate your observation regarding bilingual service. Your feedback is important, and we will continue working with our team to further improve language support for our international guests. It was a pleasure to host you, and we look forward to welcoming you back for an even better experience in the future. Kind regards, Mircea Constantin Director of Sales
Dear Gheorghe, Thank you for choosing Radisson Blu Aurum Hotel Brașov and for sharing your feedback with us. We are pleased to know you enjoyed our facilities, the comfort of the bed, and the shower, as well as the cleanliness and central … Show more
Reviewed: 22 August 2025 · Stayed in May 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewPerfekt roomservice Great cleaning (Petro)
Parking inconveniant
Dear Mr. Graef, Thank you for your kind feedback and for choosing Radisson Blu Aurum Hotel Brașov. We’re delighted to hear that you found your room perfect and appreciated the great service and cleaning provided by Petro — we will be sure to share your compliments . We also note your comment regarding parking. As our hotel is located in the historic center, availability can sometimes be limited, but we always recommend reserving a space in advance to ensure convenience. We hope to welcome you back soon for another memorable stay in Brașov. Kind regards, Mircea Constantin Director of Sales
Dear Mr. Graef, Thank you for your kind feedback and for choosing Radisson Blu Aurum Hotel Brașov. We’re delighted to hear that you found your room perfect and appreciated the great service and cleaning provided by Petro — we will be sure … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewWe had a fantastic stay at Radisson Blu Aurum. The location is unbeatable — just steps from Brașov’s historic center, yet quiet and peaceful. The room was beautifully designed, spotless, and very comfortable, with great attention to detail. The staff was incredibly friendly and helpful throughout our stay — from check-in to restaurant service. Breakfast was varied and delicious, and we loved spending time at the rooftop bar and pool with its amazing city and mountain views. Bonus points for the hotel's unique mix of modern architecture and historic elements, like the old city wall integrated into the wine cellar. Highly recommended if you're looking for a premium hotel with style and substance in Brașov.
Dear Dokjn, Thank you so much for your wonderful feedback and for choosing Radisson Blu Aurum Hotel Brașov. We are delighted to hear that you had a fantastic stay and enjoyed every aspect of your experience, from our unbeatable location to the comfort and design of your room. It is especially rewarding to know that our team made such a positive impression and that you appreciated the warm service, delicious breakfast, and the unique atmosphere of our hotel — blending modern elegance with historic charm. We’re also glad you enjoyed the rooftop bar and pool with their beautiful views, as well as the wine cellar built into the old city wall, which is one of our favorite features. Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable stay in Brașov. Kind regards, Mircea Constantin Director of Sales
Dear Dokjn, Thank you so much for your wonderful feedback and for choosing Radisson Blu Aurum Hotel Brașov. We are delighted to hear that you had a fantastic stay and enjoyed every aspect of your experience, from our unbeatable location to… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewEverything was amazing. The room, the bed, the location and the breakfast. We've been there for 3 nights for the Jazz festival which was very near and everything was perfect.
It was not exactly something that we did not like but rather something that was unfortunate, the door to the bathroom was a bit tricky to open and close :)
Dear Trusca, Thank you for your kind words and for choosing Radisson Blu Aurum Hotel Brașov during the Jazz Festival. We’re delighted to hear that you enjoyed your stay with us, from the comfort of your room and bed to the breakfast and our central location close to the festival. We appreciate your feedback regarding the bathroom door — we’ll make sure our team checks it to ensure everything works smoothly for future stays. It was a pleasure to host you for such a special event, and we look forward to welcoming you back soon for another memorable experience in Brașov. Kind regards, Mircea Constantin Director of Sales
Dear Trusca, Thank you for your kind words and for choosing Radisson Blu Aurum Hotel Brașov during the Jazz Festival. We’re delighted to hear that you enjoyed your stay with us, from the comfort of your room and bed to the breakfast and ou… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewGood place located in a central area, the staff very well, they had a wedding on the terrace the day I arrived and I could not use the terrace but in return, they gave me a late check out so i could use the next day
All was good
Dear Ronald, Thank you for sharing your feedback and for choosing Radisson Blu Aurum Hotel Brașov. We’re delighted to know you had a relaxing stay and appreciated both the cleanliness of the hotel and the warm service from our team. We’re glad that, although the terrace was reserved for a wedding on your arrival day, you enjoyed the late check-out benefit and could make the most of it the following day. Your understanding is greatly appreciated. We look forward to welcoming you back soon for another comfortable and enjoyable stay in Brașov. Kind regards, Mircea Constantin Director of Sales
Dear Ronald, Thank you for sharing your feedback and for choosing Radisson Blu Aurum Hotel Brașov. We’re delighted to know you had a relaxing stay and appreciated both the cleanliness of the hotel and the warm service from our team. We’re… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewVery nice hotel
All the facilities
Dear Guest, Thank you for your excellent feedback and perfect scores. We’re delighted you enjoyed your stay and appreciated our hotel and facilities. We look forward to welcoming you back soon to Radisson Blu Aurum Hotel Brașov. Kind regards, Mircea Constantin Director of Sales
Dear Guest, Thank you for your excellent feedback and perfect scores. We’re delighted you enjoyed your stay and appreciated our hotel and facilities. We look forward to welcoming you back soon to Radisson Blu Aurum Hotel Brașov. Kind rega… Show more
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified review