Reviews of Hotel Lucy Star 2 stars
Giordano Bruno 25-27, 400243 Cluj-Napoca, Romania

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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 October 2024 · Stayed in October 2024
Verified reviewGood for a one-night stay. I needed a place to spend a night after a long flight and it was perfect for me.
Reviewed: 18 October 2024 · Stayed in October 2024
Verified reviewReviewed: 23 September 2024 · Stayed in July 2024
Verified reviewReviewed: 22 September 2024 · Stayed in September 2024
Verified reviewReviewed: 22 July 2024 · Stayed in July 2024
Verified reviewThe hotel is very close to the bus station and to the train station and on the way to the airport 11 km to airoport. The room was clean, quiet, very good for a short stay passing thru Cluj. Good value for money.
Was ok everything .
Reviewed: 28 June 2024 · Stayed in June 2024
Verified reviewReviewed: 24 June 2024 · Stayed in June 2024
Verified reviewKind staff, good location for our purpose.
Lack of air conditioning.
Reviewed: 6 June 2024 · Stayed in June 2024
Verified reviewReviewed: 1 June 2024 · Stayed in June 2024
Verified reviewI enjoyed the quiet atmosphere.
Although I left a window opened at night, I woke up extremely hot.
Reviewed: 17 January 2024 · Stayed in December 2023
Verified reviewWas good
Reviewed: 4 January 2024 · Stayed in January 2024
Verified reviewIt was clean and simple
No restaurant open, not even a coffee maker, no alternative given by the staff. There was no cleaning during pur stay, no fresh towels, nothing. The staff at the front desk did not care or did not speak another language than Romanian. The rooms were only in acceptable shape.
Reviewed: 29 September 2023 · Stayed in September 2023
Verified reviewThe hotel is in walking distance from the train station, it's quite cheap and the staff made some efforts to communicate with me in English since I don't speak Romanian
The road at the hotel is very noisy. Breakfast can be frustrating, when it's every day the same (I'm vegetarian) and when the staff completely disappears after having put the plate on the table. I really recommend self service if you're afraid of clients.
Reviewed: 15 August 2023 · Stayed in May 2023
Verified reviewReviewed: 10 August 2023 · Stayed in August 2023
Verified reviewReviewed: 5 August 2023 · Stayed in July 2023
Verified reviewReviewed: 3 August 2023 · Stayed in July 2023
Verified reviewReviewed: 25 July 2023 · Stayed in July 2023
Verified reviewI don’t know how this location has such a high rating (there must be a trick as I don’t know how a normal person can give more than 1). Everything was bad: the lightings didn’t work in the main room, the window wasn t isolated (we practically felt like the cars from street were near us), the air conditioner didn’t work as well and the room smelled so bad and it wasn’t clean at all.
Reviewed: 25 July 2023 · Stayed in July 2023
Verified reviewReviewed: 18 July 2023 · Stayed in May 2023
Verified reviewReviewed: 18 July 2023 · Stayed in July 2023
Verified reviewReviewed: 27 June 2023 · Stayed in May 2023
Verified review