Reviews of DoubleTree by Hilton Hotel Cluj - City Plaza 4 stars
Sindicatelor 9-13, 400029 Cluj-Napoca, Romania
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in July 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe hotel is located in the old town, close to all tourist attractions. The staff was helpful and changed our room from a twin to a double without extra charge or delay. Also, they provided us with free parking. The rooms and facilities are decent and the breakfast offered a variety every day.
The hotel do not provide bell service, which could enhance the experience for the better, especially for families.
Dear Guest, We’re so pleased to hear you enjoyed our central location, the flexibility of our team, and the variety at breakfast. It’s great to know the complimentary parking added to your stay as well. Your note about bell service is very helpful. We’re always looking for ways to improve, and feedback like yours guides us. We’d love the chance to host you again on your next visit! Ward regards, The DoubleTree team
Dear Guest, We’re so pleased to hear you enjoyed our central location, the flexibility of our team, and the variety at breakfast. It’s great to know the complimentary parking added to your stay as well. Your note about bell service is very… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGreat location, very nice pool (with warm water), big room, comfortable bed. Overall very good experience.
Amenities a bit old, two wings in the building not connected, so you need to take lift down to the lobby then up on the other wing to the mezzanine to get to the restaurant
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe staff were wonderful, especially Rene at reception. Also the waiters in the restaurant were great The room was really comfortable and we enjoyed the pool . The hotel is in an amazing location...near Union Square.
There aren't any light weights (.5, 1, 2,2.5 kilos) at the gym so I couldn't train with weights. There aren't enough electric sockets in the room so it wasn't comfortable to charge phones etc.
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewI had the pleasure of staying at this hotel during my recent visit, and I must say the experience exceeded all expectations. From the moment I arrived, I was impressed by the warm welcome and high level of professionalism displayed by the staff. The room was elegantly furnished, exceptionally clean, and well-maintained throughout my stay. It offered a perfect blend of comfort and functionality, with thoughtful touches that made the experience feel truly special. The service was consistently excellent every team member I encountered was attentive, courteous, and went out of their way to ensure I had everything I needed. Their genuine hospitality made a lasting impression. Breakfast each morning was a highlight. The selection was generous, featuring both local and international options, all prepared with care and served in a relaxed setting. The location is another key advantage: peaceful and scenic, with easy access to main attractions. The view from the hotel, in particular, was stunning and added an extra layer of enjoyment to my stay. I will certainly return on my next visit.
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Dear Guest, Thank you so much for your wonderful review. We’re delighted to hear that your recent stay with us exceeded your expectations. Your kind words about our team mean a great deal to us. Providing genuine hospitality is what we strive for, and it is rewarding to know that we have made a lasting impression during your stay. We’re also glad to hear that you found the room comfortable and well-appointed, and that our breakfast offerings added a special touch to your mornings. It was a pleasure having you! Warm regards, The DoubleTree team
Dear Guest, Thank you so much for your wonderful review. We’re delighted to hear that your recent stay with us exceeded your expectations. Your kind words about our team mean a great deal to us. Providing genuine hospitality is what we st… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in May 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewGreat location, right next to the old town, but at the same time quiet and peaceful
Dear Guest, Thank you for your review! We are happy that our central location was to your liking. We sincerely hope that we will have the chance to welcome you again for a much improved stay experience! The DoubleTree team
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in April 2025
Verified reviewBig room, good breakfast, quiet environment, friendly staff.
Nothing.
Dear Guest, We appreciate that you took the time to leave us a review, as this outlines the aspects we can improve to make our guests' experience more comfortable. We are glad your room, our staff and location were to your liking, and we hope you will return for another, improved stay. Kind regards, The DoubleTree team
Dear Guest, We appreciate that you took the time to leave us a review, as this outlines the aspects we can improve to make our guests' experience more comfortable. We are glad your room, our staff and location were to your liking, and … Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewGreat location, great swimming pool
Dear Guest, Thank you for your feedback. We are happy to hear that you have enjoyed our spa facilities and location. Looking forward to welcoming you again, The DoubleTree team
Reviewed: 21 June 2025 · Stayed in May 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewLovely pasta dish with Truffles
Dear Guest, We are happy to hear that you had a pleasant time in our restaurant. Thank you for sharing your feedback! Ward regards, The DoubleTree team.
Reviewed: 9 June 2025 · Stayed in June 2025
Verified review