“Lovely, clean apartment with a beautiful view. It had everything we needed - including a communal washing machine and a clothes rack in our room. The sauna was a great way to spend the evening. The breakfast was a standout!”
“The location is ideal, overlooking the Isar, a stone's throw from the bakery. The host is very welcoming, we appreciated it. The bathtub is really a plus after a day of hiking. Very clean :)”
“From the very first moment we arrived, our experience at All Suite Resort Ötztal was nothing short of outstanding — and the main reason for that was *Ivan* at the reception.
Ivan is, without a doubt, the best hotel representative we have ever met. He always welcomed us with the warmest smile, spoke with impeccable politeness, and explained every single detail with endless patience, no matter how many questions we had. His first greeting when we checked in was simply perfect — a true example of what world-class hospitality should look like.
Throughout our entire stay, Ivan went above and beyond in every possible way. He recommended the best attractions in the area, guided us smoothly through the check-in process, and made sure we fully understood everything. Every time he saw us, he greeted us warmly, smiled, and made us feel like valued guests — not just customers.
What impressed us most was that Ivan cared about one thing only: that we could relax and enjoy our holiday without a single worry. He was available at any time, always ready to help, even with things not directly related to the hotel. On one occasion, he even surprised us with a plate of dried fruits by the pool — such a thoughtful touch, completely beyond what anyone would expect.
When a small issue came up with our window, Ivan immediately arranged for it to be fixed within minutes. On top of that, he gifted us a bottle of wine as an apology — even though we never had to wait or be inconvenienced at all. That gesture alone shows how dedicated he is to giving guests the absolute best experience.
And beyond Ivan’s incredible service, the hotel itself was amazing. Our suite was beautiful, with breathtaking mountain views. The pool was perfect for relaxing, and the location couldn’t be better — with at least twenty major attractions within just a few minutes’ drive. The village nearby is charming, but honestly, we could have stayed in the resort the whole time and been just as happy.”
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