“Convenient, comfortable. Close to surrounding destinations, great restaurants. A Winter getaway so it was chilly but well worth it just to take a break with a beautiful change of scene. The staff were excellent and very accommodating - initially when we checked in, the heater wasn't working properly in our room. So we swiftly got moved and upgraded. Such a kind gesture which made the stay feel just that bit more special.”
“We had an absolutely wonderful stay at the Sorrento Hotel! From the moment we arrived, everything exceeded our expectations. The rooms were elegant, comfortable, and beautifully maintained — the perfect balance of charm and modern convenience and the bed was perfect.
The highlight of our stay, however, was dining at the hotel’s restaurant. We enjoyed dinner there on both nights, and the food was exceptional — fresh, flavorful, and beautifully presented. But what truly elevated the experience was the impeccable service we received from Tabitha. She was warm, professional, and attentive without ever being overbearing. Her thoughtful recommendations and genuine hospitality made both evenings truly memorable. It’s rare to encounter someone so dedicated and effortlessly graceful in their service — Tabitha is a true asset to the Sorrento.
We can’t wait to return and will definitely be recommending the Sorrento Hotel to friends and family. Thank you for a truly outstanding experience!”
“The customer service was amazing.
We were from out of town and re desk clerk was beyond helpful in assisting us to get to our location for the following day. She was lovely and down to earth.”
“We needed a place to stay while we attended an event in Mornington. The Mornington Hotel was conveniently located, with the bonus of free onsite parking and a great bistro where we could eat. (Great food too!)
Our room was huge!
It included a king sized bed, a comfy couch and a beautifully updated, large bathroom with a spa bath. The towels were thick and large too.
Despite being above a busy hotel/sports bar and bistro, it was surprisingly quiet. Staff we encountered were all very friendly.
The room was spotlessly clean and provided us with a comfortable stay.”
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